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    Objection Master Yum

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    Yumyum Santos
    This document provides tips for handling common objections in multi-level marketing (MLM). It recommends preparing for objections by listing frequently asked questions, getting answers from uplines, and formulating polite responses. When handling objections, the tips are to not panic or argue, acknowledge the objection, identify its cause, empathize with the prospect, and resolve their concern by sharing experiences. The document also lists common objections and provides advice such as practicing responses, presenting while thinking of it as practice, and maintaining emotional control with difficult people.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Objection Master Yum

    Uploaded by

    Yumyum Santos
    133 views23 pages
    This document provides tips for handling common objections in multi-level marketing (MLM). It recommends preparing for objections by listing frequently asked questions, getting answers from uplines, and formulating polite responses. When handling objections, the tips are to not panic or argue, acknowledge the objection, identify its cause, empathize with the prospect, and resolve their concern by sharing experiences. The document also lists common objections and provides advice such as practicing responses, presenting while thinking of it as practice, and maintaining emotional control with difficult people.

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    This document provides tips for handling common objections in multi-level marketing (MLM). It recommends preparing for objections by listing frequently asked questions, getting answers from uplines, and formulating polite responses. When handling objections, the tips are to not panic or argue, acknowledge the objection, identify its cause, empathize with the prospect, and resolve their concern by sharing experiences. The document also lists common objections and provides advice such as practicing responses, presenting while thinking of it as practice, and maintaining emotional control with difficult people.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    133 views23 pages

    Objection Master Yum

    Uploaded by

    Yumyum Santos
    This document provides tips for handling common objections in multi-level marketing (MLM). It recommends preparing for objections by listing frequently asked questions, getting answers from uplines, and formulating polite responses. When handling objections, the tips are to not panic or argue, acknowledge the objection, identify its cause, empathize with the prospect, and resolve their concern by sharing experiences. The document also lists common objections and provides advice such as practicing responses, presenting while thinking of it as practice, and maintaining emotional control with difficult people.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 23

    OBJECTION MASTER

    HANDLING THE MOST COMMON MLM OBJECTION

    BY: WILLIAM SANTOS


    THE OPPORTUNITY

    • This is the perfect opportunity to learn, hone our skill, and be the
    best that we can be at Network Marketing
    • Improve verbal / conversation skills
    • Increase confidence
    • Increase income
    “THE ROAD TO SUCCESS IS ONE ADVENTURE
    WE ALL CAN ENJOY.”
    PREPARATION
    “If you fail to plan, you
    plan to fail”
    PREPARATION
    • List down the frequently asked questions and objections that we
    often encounter.
    • Ask from our up-lines and cross-lines the proper answer to the
    questions and objections.
    • Because they already have encountered this questions in the past.
    • Formulate proper and polite answers
    PREPARATION

    • Qualify first the Prospect


    • Know the Deepest Why
    • Qualify if the Objection is Valid or Palusot
    • Answer the Objection Professionally
    TIPS IN HANDLING OBJECTIONS
    TIPS IN HANDLING OBJECTIONS

    • Do NOT Panic. Objections are good indicators that the


    prospect is interested.
    • Do NOT Argue. When you win an argument you lose a
    prospect.
    • When you answer objections, content is important but
    conviction is vital.
    TIPS IN HANDLING OBJECTIONS: YOUR ROLE

    • Acknowledge – repeat the objection by rephrasing it


    • Identify – learn what is the cause of their objection
    • Empathize – make them feel and understand that you understand where they
    are coming from
    • Resolve – present and provide a solution to your prospects’ concern by
    sharing your stories and experiences (your own or others)
    Questions and Objections often asked
    1. Is it a pyramiding scheme? 7. I’m ok with my job.
    2. I don’t have money. 8. I already joined before
    and it did not work for me.
    3. I’m too busy.
    4. The market is already saturated. 9. I am not a good speaker.

    5. I don’t like selling. 10. I have no friends.

    6. I have to think about it. 11. Products are expensive.


    Questions and Objections often asked

    • Gusto ko yan kaso busy ako at wala akong time.


    • Gusto ko yan kaso wala akong pera eh.
    • Hindi ko linya yan eh.
    • Sige pag iisipan ko muna yan.
    • Ipapa-alam ko muna baka hindi ako payagan eh.
    Questions and Objections often asked

    • Baka wala akong mapasali dyan, konti lang ang kilala ko.
    • Baka hindi ako kumita dyan.
    • Hindi ko kaya yan, hindi ako kasing boka mo, mahiyain ako.
    • Mahirap yan eh.
    • Hindi totoo yan, scam yan.
    Questions and Objections often asked

    • Mga nauna lang ang kumikita dyan. “pyramiding”


    • May mga kilala akong sumali na sa ganyan, hindi naman kumita.
    • Natry ko na yan kaso hindi naman ako kumita.
    • Marami na akong nakitang company na networking na nagsara.
    • Nainvite na ko dyan sa JC…
    Questions and Objections often asked

    • Yan ba yung recruit recruit at benta benta? Ayaw ko nyan.


    • Ayaw ko ung feeling na pinag kakakitaan ko yung tao eh. At the same time,
    pinagkakakitaan ako.
    • Bine brainwash lang kayo dyan eh.
    • Kumita ka na ba? Saan ang cheke mo?
    • Gusto ko sana kaso pare ang layo nyan eh.
    Questions and Objections often asked

    • Tutal kumikita ka na, pautang, sali ako. Pakain ka naman dyan.


    • Paano ba kumikita yung company eh ang laki ng mga kinikita nyo?
    • Bakit ang bilis nyo mag expand? Parang nakakatakot naman…
    • Maganda ba yung products? Ang mahal naman…
    • Ano yung pinagkaiba nyo sa ibang kumpanya?
    PRACTICE
    PRACTICE

    • Practice with live prospects that we are comfortable with.


    • Practice with some one that we are not worried weather he or she joins or not.
    • Practice… Practice… Practice…
    • Take notes of objections that we’ll receive during our practice and
    discuss it with our up-lines.
    • Formulate polite answers to the questions and objections
    PRESENTATION
    PRESENTATION

    • Just think that we are still practicing when dealing with


    live prospects. It will feel much better.
    • Do what we practiced.
    Dealing with difficult people
    DEALING WITH DIFFICULT PEOPLE

    • There are some ruthless prospects who aims to destroy our moral
    by raising exaggerated objections. If this situation arise, do not try
    to answer the objection or question further, just politely ask if they
    are still interested.
    • We must be able to control our emotions.
    THANK YOU!

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