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    7 Cs

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    Leighianna Kelly Rovero
    The document discusses the importance of sending complete messages that convey all necessary facts and figures to the intended audience. It emphasizes considering the audience by envisioning their viewpoints, background, and needs in order to maintain their respect and avoid harming their emotions. Effective communication is concise, clear, concrete, courteous, and correct.

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    7 Cs

    Uploaded by

    Leighianna Kelly Rovero
    137 views10 pages
    The document discusses the importance of sending complete messages that convey all necessary facts and figures to the intended audience. It emphasizes considering the audience by envisioning their viewpoints, background, and needs in order to maintain their respect and avoid harming their emotions. Effective communication is concise, clear, concrete, courteous, and correct.

    Original Description:

    seven cs of effective communication

    Original Title

    7cs

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    The document discusses the importance of sending complete messages that convey all necessary facts and figures to the intended audience. It emphasizes considering the audience by envisioning their viewpoints, background, and needs in order to maintain their respect and avoid harming their emotions. Effective communication is concise, clear, concrete, courteous, and correct.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    137 views10 pages

    7 Cs

    Uploaded by

    Leighianna Kelly Rovero
    The document discusses the importance of sending complete messages that convey all necessary facts and figures to the intended audience. It emphasizes considering the audience by envisioning their viewpoints, background, and needs in order to maintain their respect and avoid harming their emotions. Effective communication is concise, clear, concrete, courteous, and correct.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 10

    The message must be complete.

    It should
    convey all the facts required by the audience.
    The sender of the message must take into
    consideration the receiver and should
    communicate all the facts and figures related
    to the message.
     Conciseness means communicating what
    you want to convey in least possible words.
    Conciseness is a necessity for effective
    communication. Concise communication
    has following features:
    ◦ It is both time-saving as well as cost-saving.
    ◦ It underlines and highlights the main message.
    ◦ Concise communication provides short and
    essential message in limited words to the
    audience.
    ◦ Concise message is more appealing and
    comprehensible to the audience.
    Consideration
    Consideration implies “stepping into the
    shoes of others”. Effective communication
    must take the audience into consideration,
    i.e, the audience’s view points, background,
    mind-set, education level, etc. Make an
    attempt to envisage your audience, their
    requirements, emotions as well as
    problems. Ensure that the self-respect of
    the audience is maintained and their
    emotions are not at harm.
     Clarity implies emphasizing on a specific
    message or goal at a time, rather than
    trying to achieve too much at once. Clarity
    in communication has following features:
    ◦ It makes understanding easier.
    ◦ Complete clarity of thoughts and ideas
    enhances the meaning of message.
     Clear message makes use of exact,
    appropriate and concrete words
     Concrete communication implies being
    particular and clear rather than fuzzy and
    general. Concreteness strengthens the
    confidence. Concrete message has
    following features:
    ◦ It is supported with specific facts and
    figures.
    ◦ It makes use of words that are clear and
    that build the reputation.
     Concrete messages are not misinterpreted
     Courtesy in message implies the message
    should show the sender’s expression as well as
    should respect the receiver. The sender of the
    message should be sincerely polite, judicious,
    reflective and enthusiastic. Courteous message
    has following features:
    ◦ Courtesy implies taking into consideration both
    viewpoints as well as feelings of the receiver of the
    message.
    ◦ Courteous message is positive and focused at the
    audience.
    ◦ It makes use of terms showing respect for the receiver
    of message.
     It is not at all biased
     Correctness in communication implies that there
    are no grammatical errors in communication.
    Correct communication has following features:
    ◦ The message is exact, correct and well-timed.
    ◦ If the communication is correct, it boosts up
    the confidence level.
    ◦ Correct message has greater impact on the
    audience/ readers.
    ◦ It checks for the precision and accurateness
    of facts and figures used in the message.
    ◦ It makes use of appropriate and correct
    language in the message.

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