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Lesson 2: Intercultural Communication

Intercultural communication occurs when people from different cultural backgrounds interact and negotiate meanings. It can involve communication between people of different nationalities, ethnicities, religions, or sexual orientations. Intercultural communication draws on people's varied cultural identities, including their values, prejudices, languages, attitudes, and relationship styles. It requires flexibility, reflectiveness, open-mindedness, sensitivity, and adaptability from all parties. Nonverbal cues like gestures and facial expressions further shape intercultural exchanges, but their meanings can vary significantly across cultures.

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122 views19 pages

Lesson 2: Intercultural Communication

Intercultural communication occurs when people from different cultural backgrounds interact and negotiate meanings. It can involve communication between people of different nationalities, ethnicities, religions, or sexual orientations. Intercultural communication draws on people's varied cultural identities, including their values, prejudices, languages, attitudes, and relationship styles. It requires flexibility, reflectiveness, open-mindedness, sensitivity, and adaptability from all parties. Nonverbal cues like gestures and facial expressions further shape intercultural exchanges, but their meanings can vary significantly across cultures.

Uploaded by

joyce lalata
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LESSON 2:

INTERCULTURAL
COMMUNICATION
Intercultural communication happens
when individuals interact, negotiate, and
create meanings while bringing in their
varied cultural backgrounds (Ting-Toomey,
1999).
• For some scholars, intercultural
communication pertains to communication
among people from different nationalities
(Gudykunst, 2003).
• Others look at intercultural
communication as communication that is
influenced by different ethnicities,
religions, and sexual orientations.
• Both interpretations show that intercultural
communication takes place when people
draw from their cultural identity to understand
values, prejudices, language, attitudes, and
relationships (Gudykunst & Kim 2003).
This facet of communication can be also seen
as a bargained understanding of human
experiences across diverse societies by simply
putting intercultural cultural communication in
the sending and receiving of messages across
languages and cultures
Intercultural communication can flow
smoothly and become very interesting for a
cross-cultural group.
• Speech is continuously accompanied with
gestures , facial expressions, and other
body movements that add to what
someone is saying in different ways.
• Ex. nodding means “yes” in the Indian
subcontinent, Iran, most of Europe, and
Latin and North America
• In Greece, Lebanon, Syria, Palestine,
Turkey, Macedonia, Bulgaria, and Albania
nodding indicates disagreement.
• Moreover, in Japan, silence as a form of
communication is more integrated in their
customs than in Western languages.
CHARACTERISTICS OF
COMPETENT
INTERCULTURAL
COMMUNICATORS
(WORLD BANK 2010)
1) flexibility and the ability to tolerate high
levels of uncertainty
2) reflectiveness or mindfulness
3) open-mindedness
4) sensitivity
5) adaptability
6) ability to engage in divergent thinking
(thinking creatively) and systems-level
thinking (or thinking how each one in a
system or organization influences each
other)
7) politeness
Note: other elements such as gender, age,
social status, and religion must also taken
into consideration when communicating
with others. Refrain from showing bias
when talking to someone by the following:
1. Avoid stereotypes.
Ex. generalization about certain groups
2. Challenge gender norms; avoid using “he”
and “man” to refer to general group of people.
To remedy this, you must use plural pronouns
or rewrite a sentence to avoid using pronouns.
The use of his/her is also acceptable.
3. Do not talk down on younger people and the
elderly.
4. Be sensitive to the religious practices of others.
5. Be polite at all times; do not belittle people you
perceive to be on a lower social class than you.

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