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Presentation OF Public Administration: Communication

This document is a presentation on communication in public administration submitted by Abhishek Sharma. It defines communication as the process of establishing commonness through the movement of ideas, thoughts, and feelings from one to another or between groups. It notes that communication is vital for any organization as it allows for coordination, knowledge sharing, and decision making. The document outlines the nature, importance, forms (formal vs informal), characteristics, and purposes of communication in public administration.

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ABHISHEK SHARMA
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100% found this document useful (1 vote)
682 views11 pages

Presentation OF Public Administration: Communication

This document is a presentation on communication in public administration submitted by Abhishek Sharma. It defines communication as the process of establishing commonness through the movement of ideas, thoughts, and feelings from one to another or between groups. It notes that communication is vital for any organization as it allows for coordination, knowledge sharing, and decision making. The document outlines the nature, importance, forms (formal vs informal), characteristics, and purposes of communication in public administration.

Uploaded by

ABHISHEK SHARMA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PRESENTATION

OF
PUBLIC ADMINISTRATION

TOPIC : COMMUNICATION

SUBMITTED TO: SUBMITTED BY:


MISS. AMRIT ABHISHEK
MMDU MULLANA SHARMA
2516005
BA-LLB (5YR)

MAHARISHI MARKENDESHWAR (DEEMED TO BE) UNIVERSITY ,


MULLANA (AMBALA)
COMMUNICATION : MEANING OF
COMMUNICATION
Communication is another administrative
process and in the absence of commu
nication the function of the organization
will reach practically a full stop.
DEFINITIONS:-
Simon has said: “Without communication
there can be no organization, for there is no
possibility of group influencing the behavior
of the individual.” The administration of an
organization is a continuous process and it is
the function of the communicative system to
maintain this continuity.
SOME OTHER
DEFINITION:-
Communication is the process of establishing
commonness through the movement of
ideas, thoughts and feelings etc. from one to
another or between groups of persons. In
other words, it is an exchange of facts,
thoughts, information, emotions resulting in a
shared
ACC. TOunderstanding 
KARL W.
DEUTSCH
“The communication means the transfer of
messages containing quantities of
information” According to Dentoch
communication is a type of channel through
which messages or information or directions
pass from one stage or group of organization
to another. Even assessment or emotions pass
NATURE OF COMMUNICATION
The word communication is derived from the Latin
word
communis and communis is derived from communo.
Some
scholars say that the real origin of the word
communication is
communis. In all the cases the meaning is common.
The
communication removes the barriers that are found
among
various sections of the organization. Hence
commonness stands
at the central position of the organization and
communication
makes it possible.
The communication is a process, but it is never a
For example:
a department or an officer receives information from
higher
authority regarding a particular issue and the
receiving section
sends its opinion to the department or person
concerned.

The communication is also an act of imparting


Communication plays
news/information. a very important
Information is alwaysrole in the
exchanged
functioning
among the of
the organization. Changes are taking place
employees.
continuously in the
environment and the impact of these changes
simultaneously
reacts upon the administration political system. In
IMPORTANCE
Communication is not simply a part of public
administration or an organization; rather, it is a vital
part of organization. The administration of
government or any organization is highly complex
and the body of administration is increasing with the
progress of time. In order to cope with this situation
the public administration must prepare itself.
Normally, the system of communication must be
prepared.
The communication has a special role to play in the
field of human relations which is the main part of
communication. At this stage we remember a remark
of the German poet Goethe. If you treat an
individual as he is, he will stay as he is. But if you
treat him as if he were, what he ought to be and he
could be he will become what the ought to be and he
FORMS OF COMMUNICATION
There are mainly two forms of communication—
formal and
informal.
FORMAL COMMUNICATION
The formal communication is based on certain written
rules
and regulations or centrally determined rules and all
these must
be strictly observed or maintained. Any change must
be
preceded by permission of appropriate authority. The
formal
communication is the central feature of governmental
administration. Formal communication is also
prevalent in an
administrative system characterized by hierarchy.
INFORMAL COMMUNICATION

The Informal Communication is the casual and


unofficial form of communication wherein the
information is exchanged
spontaneously between two or more persons without
conforming the prescribed official rules, processes,
system,
formalities and chain of command. The informal
communications are based on the personal or
informal relations such as friends, peers, family, club
members, etc. and thus is free from the
organizational conventional rules and other
formalities. The informal communication is
characterized by an indefinite channel of
communication, which means there is no definite
chain of command through which the information
flows. Hence, the information can flow from
CHARACTERISTICS

WR
M A L OR ITTEN
R
FO ATION AL AN
D
RE L
ED
R IB AT IO
E S C ANIZ
PR H GERG
O
PA T S A ME S
DEL NAL
EFF IBERA
OR TE
T
PURPOSE
1. In order to increase managerial efficiency
communication is necessary.
2. For industrial peace cooperation is required and
communication ensures this.
3. Communication helps coordination among various
departments of an organization.
4. Communication helps the employees to acquire
effective knowledge about various branches and
aspects of organization.
5. Communication is necessary for acquiring
knowledge and function of the organization.
6. With the help of communication employees come to
be acquainted with the decision-making process. It is
because the decision-making affairs are not the
functions of any particular person. All the employees
of the organization are involved in this affair.
THANK

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