Dell's Working Capital: Presented by
Dell's Working Capital: Presented by
Dell's Working Capital: Presented by
Presented By:
Puja Kumari BM-018218
Manish Kumar Jha BM-018219
Pulkit Mathur BM-018220
Purbasha Ganguly BM-018221
Rachit Maheshwari BM-018222
Rachit Sengar BM-018223
Company Background
• Dell Computer Corporation was founded in 1984.The
company designed, manufactured, sold and serviced high
performance personal computers (PCs) compatible with
industry standards.
• The company also purchased IBM compatible personal
computers upgraded and sold the upgraded PCs directly
to businesses by mail order.
• They began to market and sell its own brand personal
computer, taking orders over toll free telephone line and
shipping directly to customers which was Dell’s core
strategy. Sales primarily generated through advertising in
computer trade magazines and catalog.
• The build-in-order model enabled dell to deliver a
customized order within few days which its competitors
couldn’t do. It was also first in industry to provide toll-
free telephone and on-site technical support to customers.
Dell’s Inventory Management
• Dell built computer systems after the company receives
the customer’s order. The industry leaders build to
forecast and maintain sizeable finished goods in their
stock or channel partners.
• Dell maintained an inventory of components such as
processor chip, comprised about 80% of the cost of PC.
Also when new technology replaced old, the prices of
components fell by an avg of 30% a year.
• Dell order components based on sales forecasts. Michael
Dell explained “other companies had to maintain high
levels of inventory to stock and retail channels. Because
we built only what our customer’s wanted when they
wanted it, we didn’t have a lot of inventory taking space
and soaking capital”.
Dell’s Technology Upgradation
• Dell became the first manufacturer to convert its entire major
product line to the Pentium processor in July 1995. Where the
Pentium chip was at 133 MHz with ninth upgrade. As
compared to its rivals Dell was able to offer faster systems at
the same price with new Pentium technology.
• Due to its low finished goods inventory Dell didn’t have to
de-construct PCs to replace microprocessor when Pentium
chip was bought in 1994. It was able to quickly update the
system where others were still selling flawed systems.
• Similarly Dell was able to begin systems equipped with
Microsoft Corporation’s new Windows 95 operating system
the same day Microsoft launched the product.
• Due to the property of direct marketer, Dell was able to bring
new component technology to the market within an average of
35 days.
Assessing Dell’s working capital
competitive advantage.
Dell has policy of maintaining low inventory because
of its build-to-order model and selling directly to
customer. This results in following advantages:
• Defects in raw material can be easily wiped out
• Low inventory maintenance cost as compared to
competitors
• Upgradation to new technology became faster
• Low inventory conversion period which results in
low cash conversion cycle
• High inventory turnover ratio
Assessing Dell’s working capital
competitive advantage.
𝐼𝑛𝑣𝑒𝑛𝑡𝑜𝑟𝑦
𝐼𝑛𝑣𝑒𝑛𝑡𝑜𝑟𝑦 𝐶𝑜𝑛𝑣𝑒𝑟𝑠𝑖𝑜𝑛 𝑃𝑒𝑟𝑖𝑜𝑑 =
𝐶𝑜𝑠𝑡 𝑜𝑓 𝐺𝑜𝑜𝑑𝑠 𝑆𝑜𝑙𝑑ൗ
360
1995 1996
$1594 - $484 = $2148 - $591 =
Operating Assets
$1110 mn $1557 mn
% Operating Assets of $1110/$3475 = $1557/$5296 =
Sales 31.94% 29.39%