This document outlines session topics for an ISO 9001:2015 quality management system training, including an overview of ISO 9001, its key pillars like organization context and business risk, key concepts like process approach and document/record management, and how to read ISO management system standards. It also includes a quick group exercise to provide examples of departments/functions.
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Group Exercises - Case Studies
This document outlines session topics for an ISO 9001:2015 quality management system training, including an overview of ISO 9001, its key pillars like organization context and business risk, key concepts like process approach and document/record management, and how to read ISO management system standards. It also includes a quick group exercise to provide examples of departments/functions.
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Session Index
1 The System – An Essential Factor For An Organization
2 ISO 9001 – Quality Management System Principles & Key Terms ISO 9001 : 2015 Overview and it’s Connect With Other ISO Management 3 System Standard 4 9K1-15 Key Pillars – Organization Context 5 9K1-15 Key Pillars – Business Risk 6 9K1-15 Key Pillars – Leadership Role 7A Key Concept &Terms - Process Approach 7B Key Concept &Terms – Document N Record 7C Key Concept &Terms – Non-Conformance 7D Key Concept &Terms – Knowledge Management 8 How To Read An ISO Management System Standard Quick Group Exercise Note down one example each for department / function assigned to your group