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Operation of GP Parsik Sahakari Bank

GP Parsik Sahakari Bank was founded in Kalwa, India by local leaders to provide financial assistance and generate employment. The bank offers various deposit accounts, loans, digital banking services, debit/credit cards, and investment products. A survey found the most popular facilities were loans, NEFT/RTGS transactions, and investments. Most users accessed internet banking for loan information, account balances, and bill payments. Respondents viewed quality of service and technology used as the most important bank attributes. To improve, the bank should increase advertising, refocus on competitive interest rates, upgrade computer systems, prioritize customer satisfaction, and strengthen internal controls and communication across branches.

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0% found this document useful (0 votes)
492 views14 pages

Operation of GP Parsik Sahakari Bank

GP Parsik Sahakari Bank was founded in Kalwa, India by local leaders to provide financial assistance and generate employment. The bank offers various deposit accounts, loans, digital banking services, debit/credit cards, and investment products. A survey found the most popular facilities were loans, NEFT/RTGS transactions, and investments. Most users accessed internet banking for loan information, account balances, and bill payments. Respondents viewed quality of service and technology used as the most important bank attributes. To improve, the bank should increase advertising, refocus on competitive interest rates, upgrade computer systems, prioritize customer satisfaction, and strengthen internal controls and communication across branches.

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© © All Rights Reserved
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“OPERATION OF GP PARSIK SAHAKARI BANK”

OBJECTIVE OF THE STUDY:

• To understand the concept of banking operation.


• To identify the which services offered by banks.
• To find out various loan schemes provided by the
bank.
GP PARSIK SAHAKARI BANK
LTD
 The bank was named as “Parsik” because active jurisdiction of bank
was the west side area of Parsik Hill, which has range from Kalwa to
Belapur (the famous Parsik Railway Tunnel is situated in the same
range). “Parsik” also means Parshwanath (Lord Shiva),

 With a view to provide financial assistance, generate employment and


means of livelihood, Late Shri .Gopinath dada Shivram Patil (M.com,
LLB), a great visionary Leader along with a group of youngsters of
Kalwa village took the initiative of formation of Urban Co-operative
Bank ie.GP PARSIK BANK LTD
STRENGTH
Public sector undertaking. customers Thus, Expertise in this field. Increasing profit
over the years. High connectivity to common man

WEAKNESS
Risk adverse Advertising is less thus weak brand Recognition as compared to
major players. Increasing NPA. Lack of Training to employee. Ignorance
Marketing. Loan recovery problem

OPPORTUNITY
Rural areas. Installation of more ATMs. Small enterprise banking improved and
Becoming multi state bank. Start Mobile and Internet Banking .

THREATS
Highly competitive environment. New bank licenses. Economic Slowdown
PRODUCT AND SERVICES:

DEPOSITS

DIGITAL
LOANS
BANKING

CARDS INVESTMENTS
FINDINGS
FACILITIES
35%

30%

25%

20%

FACILITIES
15%

10%

5%

0%
Loan Investment NEFT/RTGS Other
INTERNET BANKING SERVICES

8%
18%
Loan information-

24% To check Balance


onlineonline
bill payment

Product
information
50%
ATTRIBUTE OF BANK
60%

50%

40%

30%
ATTRIBUTE OF BANK
20%

10%

0%
QUALITY OF LOCATION TECHNOLOGY
SERVICE USED
• 1. More awareness Bank should concentrate on its advertisement itself.
• 2. Bank should refocus on its interest rate as responded by people. Periodic
review of the interest rate should be done.
• 3. There should be proper computerized system in the bank as it will reduce
the time wastage of manual work and will lead to the better performance of
the bank.
• 4. Customer‟s satisfaction must be the top priority of the bank.
• 5. Communication gap within the bank and with the head-office should be
reduced.
• 6. Banks is also advised to have proper internal control measures for
monitoring its functions and transactions.
• 7. Bank should give preference to all customers not only to communist.

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