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    7 C' of Written Communication

    Uploaded by

    Sagar Bhardwaj
    The document outlines the 7 C's of effective written communication: 1. Completeness - Messages should include all necessary information to avoid misunderstanding. 2. Conciseness - Messages should be brief and include only relevant details. 3. Clarity - Messages should use simple, precise language to ensure the meaning is clear. 4. Correctness - Factual information, figures, and language should be accurate. 5. Concreteness - Messages should use specific, definite language rather than vague terms. 6. Consideration - Messages should be prepared with the recipient in mind, focusing on their perspective and showing empathy. 7. Courtesy - Messages should be polite, tactful, and respect

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    7 C' of Written Communication

    Uploaded by

    Sagar Bhardwaj
    343 views16 pages
    The document outlines the 7 C's of effective written communication: 1. Completeness - Messages should include all necessary information to avoid misunderstanding. 2. Conciseness - Messages should be brief and include only relevant details. 3. Clarity - Messages should use simple, precise language to ensure the meaning is clear. 4. Correctness - Factual information, figures, and language should be accurate. 5. Concreteness - Messages should use specific, definite language rather than vague terms. 6. Consideration - Messages should be prepared with the recipient in mind, focusing on their perspective and showing empathy. 7. Courtesy - Messages should be polite, tactful, and respect

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    7Cs of Comm.

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    The document outlines the 7 C's of effective written communication: 1. Completeness - Messages should include all necessary information to avoid misunderstanding. 2. Conciseness - Messages should be brief and include only relevant details. 3. Clarity - Messages should use simple, precise language to ensure the meaning is clear. 4. Correctness - Factual information, figures, and language should be accurate. 5. Concreteness - Messages should use specific, definite language rather than vague terms. 6. Consideration - Messages should be prepared with the recipient in mind, focusing on their perspective and showing empathy. 7. Courtesy - Messages should be polite, tactful, and respect

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    343 views16 pages

    7 C' of Written Communication

    Uploaded by

    Sagar Bhardwaj
    The document outlines the 7 C's of effective written communication: 1. Completeness - Messages should include all necessary information to avoid misunderstanding. 2. Conciseness - Messages should be brief and include only relevant details. 3. Clarity - Messages should use simple, precise language to ensure the meaning is clear. 4. Correctness - Factual information, figures, and language should be accurate. 5. Concreteness - Messages should use specific, definite language rather than vague terms. 6. Consideration - Messages should be prepared with the recipient in mind, focusing on their perspective and showing empathy. 7. Courtesy - Messages should be polite, tactful, and respect

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 16

    7 C’s of Written Communication

    7 C’s of Written Communication

    1. Completeness
    2. Conciseness
    3. Clarity
    4. Correctness
    5. Concreteness
    6. Consideration
    7. Courtesy
    7 C’s of Written Communication

    1. Completeness

    Incomplete messages keep the receiver


    guessing, create misunderstanding and
    delay actions.

    (T. N. Chhabra, Page 4.2)


    7 C’s of Written Communication

    2. Conciseness

    Be brief and say in fewest possible words.

    - Avoid wordy expressions


    - Include only relevant material
    - Avoid repetition
    7 C’s of Written Communication
    7 C’s of Written Communication

    3. Clarity
    The message must be put in simple terms
    to ensure clarity.
    - Words must mean the same thing to the receiver
    as they do to the sender.
    - Use precise, concrete, familiar and simple words.
    7 C’s of Written Communication

    4. Correctness
    Accuracy of facts, figures and words .
    7 C’s of Written Communication

    5. Concreteness
    Being specific, definite and vivid rather
    than vague and general .
    7 C’s of Written Communication

    6. Consideration
    Preparing the message with the intended
    receiver in mind.
    - Focus on ‘you’ instead of ‘I’ or ‘We’.
    - Show empathy.
    - Avoid plain words like ‘no’, ‘sorry’, ‘regret’ or
    ‘disagree’.
    - Avoid gender bias
    7 C’s of Written Communication
    Consideration
    We - Attitude You - attitude
    7 C’s of Written Communication
    Consideration
    7 C’s of Written Communication
    Consideration
    7 C’s of Written Communication
    7. Courtesy
    Ensure being polite, tactful and respectful.
    Please, Thank you, Sorry can be used to express
    politeness and respect.
    7 C’s of Written Communication

    1. Completeness
    2. Conciseness
    3. Clarity
    4. Correctness
    5. Concreteness
    6. Consideration
    7. Courtesy
    That is all in this topic.

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