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    E-Mail Etiquette: Team Member Name-Dharmendra & Kunal

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    Kunal Kumar
    The document discusses the history and basics of email including what email is, how it works, common email formats and sections, things that can be done with email, email addresses, advantages of email, email etiquette, and common email acronyms and emoticons. It notes that email originated in the 1960s and became more standardized in 1982, and that the typical email format includes a header with fields like from, to, subject, and date and an unstructured body section.

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    E-Mail Etiquette: Team Member Name-Dharmendra & Kunal

    Uploaded by

    Kunal Kumar
    38 views28 pages
    The document discusses the history and basics of email including what email is, how it works, common email formats and sections, things that can be done with email, email addresses, advantages of email, email etiquette, and common email acronyms and emoticons. It notes that email originated in the 1960s and became more standardized in 1982, and that the typical email format includes a header with fields like from, to, subject, and date and an unstructured body section.

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    13904867-E-Mail

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    The document discusses the history and basics of email including what email is, how it works, common email formats and sections, things that can be done with email, email addresses, advantages of email, email etiquette, and common email acronyms and emoticons. It notes that email originated in the 1960s and became more standardized in 1982, and that the typical email format includes a header with fields like from, to, subject, and date and an unstructured body section.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    38 views28 pages

    E-Mail Etiquette: Team Member Name-Dharmendra & Kunal

    Uploaded by

    Kunal Kumar
    The document discusses the history and basics of email including what email is, how it works, common email formats and sections, things that can be done with email, email addresses, advantages of email, email etiquette, and common email acronyms and emoticons. It notes that email originated in the 1960s and became more standardized in 1982, and that the typical email format includes a header with fields like from, to, subject, and date and an unstructured body section.

    Copyright:

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    Download as ppt, pdf, or txt
    of 28

    E-MAIL ETIQUETTE

    TEAM MEMBER NAME-


    DHARMENDRA &
    KUNAL
    Objective
     What is E-mail?
     History of E-mail
     E-mail Format
     Major Sections
     How E-mail Works
     Things You Can Do with Email
     Email Address
     Advantages of E-mail
     E-mail Etiquette
     E-mail Jargon
    What is email?

    e = electronic

    mail = letters
    Email
     An electronic message sent from one
    computer to another.
     An electronic document transmitted across a
    computer mail system.
    Origin
     MIT(Massachusetts Institute of Technology) first
    demonstrated the Compatible Time-Sharing System (CTSS)
    in 1961
     It allowed multiple users to log into the IBM 7094 from
    remote dial-up terminals, and to store files online on disk
     E-mail started in 1965 as a way for multiple users of a
    time-sharing mainframe computer to communicate
     In 1982, the ARPANET(Advanced Research Projects
    Agency Network) email proposals were published as RFC
    821 (transmission protocol) and RFC 822 (message format)
    E-mail Format
    Internet e-mail messages consist of two
    major sections:
     Header — Structured into fields such as
    summary, sender, receiver, and other
    information about the e-mail
     Body — The message itself as unstructured
    text; sometimes containing a signature
    block at the end
    Header fields
    The message header usually includes at least the following
    fields:
     From: The e-mail address, and optionally the name of the
    sender
     To: The e-mail address[es], and optionally name[s] of the
    message's recipient[s]
     Subject: A brief summary of the contents of the message
     Date: The local time and date when the message was
    written
    Other common header fields include
     Cc: Carbon copy- indirectly addressing
     Bcc: Blind Carbon Copy- unknown to the rest
    Things You Can Do with Email
    • Compose and Send: write an email and send it to others.

    • Reply: reply to an email that you received.

    • Forward: pass on an email that you received to others.

    • Attachment: You can send files with your email such


    as:pictures, music, software and documents
    Using E-Mail Effectively
     Make sure that e-mail is an appropriate medium for what you
    want to communicate
     Be sure to send the e-mail to the right people
     Use meaningful subjects
     Limit the content to one main subject, and be as clear and
    concise as possible
     Limit the number and size of attachments
     Delete e-mail you don’t need, and don’t open it if you question
    the source
     Make sure your virus software is up-to-date
     Respond to and file e-mails quickly
     Learn how to use important features
    How does Email Work?

     Email travels via the Internet


    from one computer to
    another.
     Computers known as mail
    servers direct outgoing mail
    and store incoming the mail.
     Once email reaches your mail
    server, it waits in an
    electronic mail box, the
    "Inbox” for you to collect it.
    Email Address
    An email address consists of 3 parts:

    [email protected]

    Unique User Name Domain Name


    chosen by the email “At” company/organization
    account owner sign providing the email service
    Advantages of E-mail
     Managing Email is Easy
     Email is Fast
     Email is Inexpensive
     Email is Easy to Filter
     Transmission is Secure and Reliable
    E-M@il etiquette
     Timely response important for business (24 hrs)
     Set aside time for reading and writing important mails
     Take care of To, Copy and Blank Copy list
     Use an appropriate and effective subject
     Strip off the un-necessary stuff (and recipients)
     Urgency and/or summary in the early part
     Simple, precise and focused
     Professional signature to append to your mails
    E-M@il etiquette (continued)
     Define new acronyms in the beginning, avoid slang
     Think before making a group rely
     Read the mail before hitting the SEND button
     Use spellchecker
     Ask your colleague to read important mails for
    consistency and clarity
     In a feat of rage do not write and if written do not
    send the mail
    E-m@il Jargons
     E-mail Acronyms: When sending off a quick
    message, these acronyms can help. Don't overuse.
     2L8 Too late
     AAMOF As a matter of fact
     AFAIK As far as I know
     B4N Bye for now
     BTW By the way
     CMIIW Correct me if I'm wrong
     CUL See you later
     FWIW For what it's worth
     IAC In any case
     IKWUM I know what you mean
     IMHO In my humble opinion
     IOW In other words
     KWIM Know what I mean
     LOL Laughing out loud
     NBIF No basis in fact
     OTOH On the other hand
     ROTFL Rolling on the floor laughing
     SIG Special interest group
     TIA Thanks in advance
     TNX Thanks
     TTFN Ta-Ta for now
     Emoticons: Also referred to as, smiley's, these
    symbols help convey the tone, or emotion of an
    online message. Examples:
     :-( Sad
     :-& Tongue-tied
     :-# My lips are sealed
     :-| |Really Angry
     :-(o) Yelling
     :- D Laughter
     ;-) Winking
     :-} Grinning
     8-) Wide-eyed
     :-| Apathetic
     :-o Shocked or Amazed
     :-] Happy Sarcasm or Smirk
     :-[ Sad Sarcasm
     ;-( Feel like Crying
     :'-( Crying
     %-) Happy but Confused
     %-( Sad and Confused
     :-* Kiss
     :-\ Undecided
     8-o Shocked
     :-/ Skeptical or Perplexed
     :-> Sarcastic Smile
     ;^) Smirking Smile
     X-( Brain Dead
     >:-) Devilish
     O:-) Angelic
     :-P Sticking Tongue out
    THANK
    S

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