Monitor & Analyse System

The Computing Center Management

System (CCMS) allows you to monitor,
control, and configure your SAP System
 Monitoring: What, Why, Who, When

 What - Why -
Components in R/3: Keep the system
running
 R/3 Improve performance
(application servers,
buffers, applications, …)

 Database:
Who -
(performance, backup, …) Administrators

 Operating system:
(CPU, file system, …) 11
12
1
10 2

When -
9 3

8 4
7 5
6

Periodically
The Alert Monitor (RZ20)

View

All tree nodes

Monitoring Tree Elements

 Represent one physical

or logical object
Monitoring Objects  Summarize alerts and
propagate to higher
nodes

 Receive data and may

create alerts
Monitoring Attributes
 Use data for analysis
alerts
Monitoring Concept and Alert Monitor
<SID>
<SID>
SD

Transport
Database
<host>_<SID>_<No>

Performance
Monitoring Objects Backup
Operating Syst.

Disk CPU Buffers

 All objects summarized in
monitoring tree
 Display history and present state,
CPU idle % especially alerts
CPU idle % Monitoring Attributes
 Method assignment for:
 Analyzing alerts
 Reaction and notification
 Data collection
 Monitoring ArchitectureDataTerminology
Consumer: RZ20

Data Consumer

API

Monitor
Monitoring Architecture
Analyze Monitoring Monitoring Monitoring Performance
object object object DB

FM Data Data Data Data

supplier supplier supplier supplier

R/3
DB OS R/3 Syslog
Monitoring: R/3 Servers and Instances
Information:
Application
server 1  Instance names
 Hostname
 Types of work processes
 Release Notes
 Work process overview
Application  User overview
server 2
SM51

.
.
.
Action:
Application
server x
 Remote Logon

R/3 System
 Monitoring: R/3 Users
Application
Server 1 Information:

 User
SM04 / AL08  Client
SM04  Terminal
 Transaction
.
.
.
AL08
Actions:
Application
Server x  Start and stop WPs
 Debugging
 Trace
 End session
SM04
Monitoring: Workload Analysis

Information:
Application ST03  Response time
server 1
 DB request time
 Load time
 Wait time
Task handler
 CPU time
Dynpro Processor  ...
Dispatcher

ABAP Processor
Application
server 2
DB-SS
Different task types:

11
12
1  Dialog
. 10 2

 Update
.
9 3

8 4

. 7
6
5

 Background
 RFC
Application  Total
server x
Monitoring: Buffers

Information (buffers):
Application ST02
server 1  Hit ratio
 Free space
 Swaps
 ...

Table
Application Buffer
Information (SAP memory):
server 2
 Current in use
 Max. used
. Name- PXA
. ...  On disk
. tab Buffer
 In memory
 ...
Application
server x
 Database Monitoring
Use the database analysis tools to look in more detail at alerts shown in RZ20

Database (view in RZ20)

St

<DB System> DB02 t

space management
performance
backup/restore
R/3 consistency ST04
running jobs
health
DB13 DB12

Backup logs
 CRITICAL TASKS
 Checkup that the R/3 System is up
 Check daily backup (DB12)
 Check all A/s is Up (SM51)
 Check the CCMS Alert Monitor (RZ20)
 Check for any failed Updates (SM13)
 Check System Log (SM21)
 Reviewing cancelled Jobs (SM37)
 Checking Locks (SM12)
 Check for Users on the System (SM04/AL08)
 contd…
 CRITICAL TASKS
 Check for Spool Problems (SP01)
 Check Job Log (SM35)
Review and Resolve dumps (ST22)
Review Workload Statistics (ST03)
Review buffer statistics (ST02)
Review of DB error logs (AL02/ST04)
Review of O/S logs (AL16/OS06)
