Lesson 2 - Models, Functions, Features of Communication
Lesson 2 - Models, Functions, Features of Communication
MODELS OF COMMUNICATION
1. Aristotle’s Model of Communication
2. Shannon-Weaver Model
3. Transaction Model
4. Schramm Model
ARISTOTLE’S MODEL OF COMMUNICATION
ARISTOTLE’S MODEL OF COMMUNICATION
5 Key Elements:
Speaker - source
Speech - message
Occasion - context
Audience - receiver
Effect – end goal of the speaker
SHANNON-WEAVER MODEL (1949)
SHANNON-WEAVER MODEL (1949)
5 Key Elements:
Source – producer of the message
Transmitter – encoding of the message
into signals
Channels – signals adapted for
transmission
Receiver – decoder of the message from
the signal
Destination – receiver of the message
TRANSACTION MODEL
TRANSACTION MODEL
EXERCISE I:
What has Schramm added to the
Shannon-Weaver Model?
Is the new model more
comprehensive? Why do you think so?
How is it different from or similar to the
transaction model?
SCHRAMM MODEL
- Schramm added the feedback and field of
experience to the model.
- It is more comprehensive because it contains
elements showing that communication is not a
linear process which the Shannon-Weaver
originally showed.
- It is different from Transaction Model in that it
also includes the field of experiences of each
communicator, a factor which is very important
in communication.
FUNCTIONS OF COMMUNICATION
1. Control – it controls behavior
2. Social Interaction – it allows individuals to
interact with others
3. Motivation – it motivates or encourages
people to live better
4. Emotional Expression – it facilitates people’s
expression of their feelings and emotions
5. Information Dissemination – it conveys
information
FEATURES OF COMMUNICATION
7 Cs of EFFECTIVE COMMUNICATION:
1. COMPLETENESS
complete communication is essential to
the quality of the communication
process in general. Hence,
communication should include
everything that the receiver needs to
hear for him/her to respond, react, or
evaluate properly.
7 Cs of EFFECTIVE COMMUNICATION
2. CONCISENESS
this does not mean keeping the
message short, but making it direct or
straight to the point. Insignificant or
redundant information should be
eliminated from the communication that
will be sent to the recipient.
7 Cs of EFFECTIVE COMMUNICATION
3. CONSIDERATION
to be effective, the speaker should
always consider relevant information
about his/her receiver such as mood,
background, race, preference,
education, status, and needs, among
others.
7 Cs of EFFECTIVE COMMUNICATION
4. CONCRETENESS
effective communication happens
when the message is concrete and
supported by facts, figures, and real-life
examples and situations. In this case, the
receiver is more connected to the
message conveyed.
7 Cs of EFFECTIVE COMMUNICATION
5. COURTESY
the speaker shows courtesy in
communication by respecting the
culture, values, and beliefs of his/her
receivers. Being courteous at all times
creates a positive impact on the
audience.
7 Cs of EFFECTIVE COMMUNICATION
6. CLEARNESS
this implies the use of simple and
specific words to express ideas. It is also
achieved when the speaker focuses only
on a single objective in his/her speech so
as not to confuse the audience.
7 Cs of EFFECTIVE COMMUNICATION
7. CORRECTNESS
correctness in grammar eliminates
negative impact on the audience and
increases the credibility and
effectiveness of the message.