Scribd
Upload
40 views27 pages

Chapter 15-1

This document outlines chapters from a textbook on individual behavior and cross-cultural management in international business. It covers topics such as personality differences across cultures, attitudes and perceptions, stress, motivation, leadership, decision-making, and managing cross-cultural teams. Each chapter examines these topics through frameworks such as Hofstede's cultural dimensions, Maslow's hierarchy of needs, and leadership and decision-making models. It also explores the impact of cultural factors like power distance and social orientation.

Uploaded by

Phan Phan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
40 views27 pages

Chapter 15-1

This document outlines chapters from a textbook on individual behavior and cross-cultural management in international business. It covers topics such as personality differences across cultures, attitudes and perceptions, stress, motivation, leadership, decision-making, and managing cross-cultural teams. Each chapter examines these topics through frameworks such as Hofstede's cultural dimensions, Maslow's hierarchy of needs, and leadership and decision-making models. It also explores the impact of cultural factors like power distance and social orientation.

Uploaded by

Phan Phan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 27

Chapter 15-1

Individual Behavior in International


Business

Individual Individual
Differences Behavior

Chapter 15-2
Personality Differences Across Cultures

Biologically Inherited
(“Nature” Argument)

Personality Attributes
“Nature vs. Nurture”

Nurtured
(“Nurture” Argument)

Chapter 15-3
The “Big Five” Personality Traits

Chapter 15-4
Other Personality Traits at Work

 Locus of Control
 Self-efficacy
 Authoritarianism
 Self-esteem

Chapter 15-5
Attitudes Across Cultures

Job-related Attitude

Job Satisfaction

Organizational
Commitment

Chapter 15-6
Perceptions Across Cultures

Perceptual Process
• Stereotyping
• Cultural Background

International
Business

Chapter 15-7
Stress Across Cultures

 Stress
Optimal vs. Too Much Stress
 “Good” vs. “Bad” Causes
 Two different perspectives on stress
International assignments
Differences across cultures

Chapter 15-8
Motivation in International Business:
Needs and Values Across Cultures

NEEDS VALUES

Primary Needs Learned


Secondary Needs Developed

Chapter 15-9
Motivational Processes Across
Cultures

 Need-Based Models
 Process-Based Models
 Reinforcement Model

Chapter 15-10
Need-Based Models Across Cultures

 Geert Hofstede’s Dimensions of National


Culture
 Abraham Maslow’s Hierarchy of Needs
 David McClelland’s Learned Needs
Framework
 Frederick Herzberg’s Two-Factor Theory

Chapter 15-11
Need-Based Models Across Cultures
(Cont.)

 Geert Hofstede’s Dimensions


Social Orientation
Power Orientation
Uncertainty Orientation
Goal Orientation

Chapter 15-12
Need-Based Models Across Cultures
(Cont.)

 Abraham Maslow’s Hierarchy of Needs

Self-Actualization
Self-Esteem
Social
Security
Physiological

Chapter 15-13
Need-Based Models Across Cultures
(Cont.)

 David McClelland’s Learned Needs


Framework
 Relevant findings for international
managers
 Need for achievement exist in many
different countries
 McClelland’s needs are not likely to be
constant across cultures

Chapter 15-14
Need-Based Models Across Cultures
(Cont.)

 Frederick Herzberg’s Two-Factor


Theory
Satisfaction and Dissatisfaction
Fails to yield consistent results

Chapter 15-15
Process-Based Models Across Cultures

 Expectancy Theory
Process View of Motivation
Behavioral Choice
Cultural Dimension of Social Orientation

Chapter 15-16
The Reinforcement Model Across
Cultures

Behavioral
Choice

Positive Outcome Negative Outcome


(Reinforcement) (Punishment)

Repeated Different
Behavior Behavior

Chapter 15-17
Leadership in International Business

Shape The
Goals

Leadership
Motivate
(Non-Coercive
Behavior
Influence )

Determine
The Culture

Chapter 15-18
Contemporary Leadership Theory

 Common situational factors


Individual Differences Among
Subordinates
Characteristics of the Group, the
Organization, and the Leader
Subordinates’ Desire to Participate
 Leadership Behavior and Hofstede's
Cultural Factors

Chapter 15-19
The GLOBE Leadership Project

1. Charismatic/value-based leadership
2. Team-oriented leadership
3. Participative leadership
4. Humane-oriented leadership
5. Autonomous leadership
6. Self-protective leadership

Chapter 15-20
Decision Making in International
Business: Models of Decision Making

Chapter 15-21
Models of Decision Making (Cont.)

 The Descriptive Model


Bounded Rationality
Satisficing

Chapter 15-22
The Normative Model Across Cultures

Steps in the Cultural


Normative Model Implications

1. Problem Recognition Social Orientation


2. Identifying Alternatives Power Orientation
3. Evaluating Alternatives Goal Orientation
4. Selecting the Best Social Orientation
Alternative
5. Implementation Power Orientation
6. Follow-Up and Evaluation Power Orientation

Chapter 15-23
The Descriptive Model Across Cultures

 Few Research Studies


 Hard to Predict Influence
 Potential Limitations

Chapter 15-24
Groups and Teams in International
Business: The Nature of Group Dynamics

 Group vs. Team


 Mature Team
Well-Defined Role Structure
Established Norms for Members
Team Members Are Cohesive
Informal Leaders Direct the Team

Chapter 15-25
Managing Cross-Cultural Teams

Dynamics Heterogeneous Homogenous


Team Team

Conflict Higher Lower


Communication Lower Higher
Creativity Higher Lower
Norms Weaker Stronger
Cohesiveness Lower Higher
Informal Ambiguity Clarity
Leadership

Chapter 15-26
Managing Cross-Cultural Teams
(Cont.)

 Social Orientation
 Power Orientation
 Uncertainty Orientation
 Goal Orientation

Chapter 15-27

You might also like