It Projetc Management: The Project Management and Information Technology Context
It Projetc Management: The Project Management and Information Technology Context
THE PROJECT
MANAGEMENT AND
INFORMATION TECHNOLOGY
CONTEXT
A SYSTEMS VIEW OF PROJECT
MANAGEMENT
• What Is a Systems Approach?
– (1950s) describe a holistic and analytical
approach to solving complex problems that includes using a
systems philosophy, systems
analysis, and systems management.
• systems philosophy is an overall model for thinking
about things as systems.
• Systems are sets of interacting components that work within an
environment to fulfill some purpose.
• Systems analysis is a problem-solving approach that
requires defining the scope of the system, dividing it into components,
and then identifying and evaluating its problems, opportunities,
constraints, and needs.
• Systems management addresses the business, technological, and
organizational issues associated with creating, maintaining, and
modifying a system.
A SYSTEMS VIEW OF PROJECT
MANAGEMENT
UNDERSTANDING ORGANIZATIONS
• The Four Frames of Organizations
UNDERSTANDING ORGANIZATIONS
• Organizational Structures
UNDERSTANDING ORGANIZATIONS
• Organizational Culture
– Organizational culture is a set of shared assumptions, values,
and behaviors that characterize the functioning of an
organization.
– 10 characteristics of organizational culture:
• Member identity. The degree to which employees identify with the
organization as a whole rather than with their type of job or
profession.
• Group emphasis. The degree to which work activities are organized
around groups or teams, rather than individuals.
• People focus. The degree to which management’s decisions take into
account the effect of outcomes on people within the organization.
• Unit integration. The degree to which units or departments within an
organization are encouraged to coordinate with each other.
UNDERSTANDING ORGANIZATIONS
• Organizational Culture
– 10 characteristics of organizational culture:
• Control. The degree to which rules, policies, and direct supervision are
used to oversee and control employee behavior.
• Risk tolerance: The degree to which employees are encouraged to be
aggressive, innovative, and risk seeking.
• Reward criteria: The degree to which rewards, such as promotions and
salary increases, are allocated according to employee performance
rather than seniority, favoritism, or other nonperformance factors.
• Conflict tolerance: The degree to which employees are encouraged to
air conflicts and criticism openly.
• Means-ends orientation: The degree to which management focuses on
outcomes rather than on techniques and processes used to achieve
results.
• Open-systems focus: The degree to which the organization monitors
and responds to changes in the external environment.
UNDERSTANDING ORGANIZATIONS
• Organizational Culture
– 10 characteristics of organizational culture:
• Risk tolerance: The degree to which employees are encouraged
to be aggressive, innovative, and risk seeking.
• Reward criteria: The degree to which rewards, such as
promotions and salary increases, are allocated according to
employee performance rather than seniority, favoritism, or other
nonperformance factors.
• Conflict tolerance: The degree to which employees are
encouraged to air conflicts and criticism openly.
• Means-ends orientation: The degree to which management
focuses on outcomes rather than on techniques and processes
used to achieve results.
• Open-systems focus: The degree to which the organization
monitors and responds to changes in the external environment.