Communication Studies Speaking and Writing
Communication Studies Speaking and Writing
Communication Studies Speaking and Writing
COMMUNICATION
STUDIES
Module 3
TYPES OF SPEAKING
AND WRITING
There are two main ways in which human beings
communicate verbally, that is, through speaking and
writing:
Advantages:
Direct medium of communication
advantages of physical proximity and usually, both sight and sound of
sender and receiver; allows instant interchange of opinion, views,
attitudes – instantaneous feedback
easier to convince or persuade
Allows for contribution and participation from all present.
Disadvantages :
More difficult to hold ground in face of opposition
more difficult to control when a number of people take
part
lack of time to think things out – quality of decision
making may be inferior
often no written record of what has been said
Sometimes disputes results over what was agreed.
2. WRITING: Written Communication
Advantages:
Provides written record and evidence of dispatch and receipt
capable of relaying complex ideas
provides analysis, evaluation and summary
disseminates information to dispersed receivers
can confirm, interpret and clarify oral communications
Forms basis of contract or agreement.
Disadvantages:
Can take time to produce
can be expensive
communication tends to be formal and distant
can cause problems of interpretation
instant feedback is not possible
once dispatched, difficult to modify message
Does not allow for exchange of opinion, views or
attitudes except over a period of time.