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Chapter 1 - Introduction To Management and Organizations

Managers are important for organizations because they coordinate work to accomplish goals. They work at all levels and areas of organizations. Managers plan by setting goals and strategies, organize work arrangements, lead others through motivation, and control work progress. Effective managers have technical, human, and conceptual skills. Studying management is useful because its principles apply universally across organizations.

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0% found this document useful (0 votes)
95 views16 pages

Chapter 1 - Introduction To Management and Organizations

Managers are important for organizations because they coordinate work to accomplish goals. They work at all levels and areas of organizations. Managers plan by setting goals and strategies, organize work arrangements, lead others through motivation, and control work progress. Effective managers have technical, human, and conceptual skills. Studying management is useful because its principles apply universally across organizations.

Uploaded by

harshit Mittal
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Introduction to

Management and
Organizations
Learning Outcomes
• Explain why managers are important to
organizations
• Tell who managers are and where they work
• Describe the functions, roles, and skills of
managers
• Describe the factors that are reshaping
and redefining the manager’s job
• Explain the value of studying management
Who are managers?
• Manager is
– Someone who coordinates and oversees
the work of other people so that
organizational goals can be
accomplished.
Classifying managers
• First-line Managers - Individuals who
manage the work of non-managerial
employees.
• Middle Managers - Individuals who manage
the work of first-line managers.
• Top Managers - Individuals who are
responsible for making organization-wide
decisions and establishing plans and goals
that affect the entire organization.
Exhibit 1-1: Levels of
Management
Where do managers work?
• Organization - A deliberate arrangement
of people assembled to accomplish some
specific purpose (that individuals
independently could not accomplish
alone).
• Common Characteristics of Organizations
– Have a distinct purpose (goal)
– Are composed of people
– Have a deliberate structure
Effectiveness and Efficiency

Efficiency Effectiveness
– “Doing things right” – “Doing the right things”
– Getting the most output – Attaining organizational
for the least inputs goals
Exhibit 1-3: Efficiency and Effectiveness
in Management
Management functions
• Planning - Defining goals, establishing strategies to
achieve goals, and developing plans to integrate and
coordinate activities.
• Organizing - Arranging and structuring work to
accomplish organizational goals.
• Leading - Working with and through people through
motivation and leadership to accomplish goals.
• Controlling - Monitoring, comparing, and correcting
work to accomplish goals as planned
Exhibit 1-5: Mintzberg’s Managerial Roles
• Interpersonal roles
– Figurehead
– Leader
– Liaison
• Informational roles
– Monitor
– Disseminator
– Spokesperson
• Decisional roles
– Entrepreneur
– Disturbance handler
– Resource allocator
– Negotiator
Skills Managers Need
• Technical skills
– Knowledge and proficiency in a specific field
• Human skills
– The ability to work well with other people
• Conceptual skills
– The ability to think and conceptualize about
abstract and complex situations concerning the
organization
Exhibit 1-6: Skills Needed at Different
Managerial Levels
Exhibit 1-7: Important Managerial Skills
Why Study Management?

• Universality of Management
– The reality that management is needed
• in all types and sizes of organizations
• at all organizational levels
• in all organizational areas
• in all organizations, regardless of location
Exhibit 1-9: Universal Need for
Management

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