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1.quality Concepts

An effective software process creates a useful product that provides value for both producers and users. High quality software requires less maintenance and support while providing benefits like increased revenue and improved availability of information for users. Quality is defined through dimensions like performance, reliability, conformance, and aesthetics. Key factors that impact quality include correctness, reliability, efficiency, usability, maintainability, and testability. Achieving quality involves using software engineering methods, project management techniques, quality control actions, and quality assurance.

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112 views12 pages

1.quality Concepts

An effective software process creates a useful product that provides value for both producers and users. High quality software requires less maintenance and support while providing benefits like increased revenue and improved availability of information for users. Quality is defined through dimensions like performance, reliability, conformance, and aesthetics. Key factors that impact quality include correctness, reliability, efficiency, usability, maintainability, and testability. Achieving quality involves using software engineering methods, project management techniques, quality control actions, and quality assurance.

Uploaded by

arunlalds
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Quality Concepts

Module 3
Software quality -Definition
• An effective software process applied in a manner that creates
a useful product that provides measurable value for those who
produce it and those who use it.
• The definition emphasizes three points:
• An effective process establishes the infrastructure that supports
any effort at building a high quality product
• A useful product delivers content ,functions, features that the
end user desires , but as important it delivers these assets in a
reliable error free way.
• By adding value for both producer and user of a software product ,
high quality software provides benefits for the software
organization and to the end user community. The software
organization gains added value because high quality software
requires :
• Less maintenance efforts
• Fewer bug fixes
• Reduced customer support
• The end user community gains added value because the application
provides:
• Greater software product revenue
• Better profitability when the application supports a business
process
• Improved availability of information that is crucial for
• the business
Garvin’s quality dimensions
• Performance quality
• Does the software deliver all content ,functions ands features
that are specified in the requirements model.
• Feature quality :does the software provide features that
surprise and delight first time end users
• Reliability –does the software deliver all features without
failure.
• Conformance : does the software conforms to
local and external software standards that are
relevant to the application.
• Durability : can the software be maintained or
corrected without side effects
• Serviceability :can the software be maintained
or corrected in a short period.
• Aesthetics:
• Perception
McCall’s quality factors
• Correctness :extend to which the software satisfies its
specification and fulfills customer’s mission objectives
• Reliability: the extent to which the program can be expected to
perform its intended function.
• Efficiency: the amount of computing resources and code
required by the program to perform its function.
• Integrity : Extent to which access to software or data by
unauthorized persons can be controlled
• Usability: Effort required to learn, operate and prepare input for
and interpret output of a program
• Maintainability :effort required to locate and
fix an error
• Flexibility: effort required to modify an
operational program
• Testability: effort required to test a program to
ensure that it performs the intended function.
• portability : effort required to transfer the
program form one hardware/software
environment to another
• Reusability: extent to which the program parts
can be reused in other applications
• Interoperatability: Effort required to couple one
system to another

•
McCall’s quality factors
ISO 9126 quality Factors
• Functionality: degree to which software
satisfies the needs
• Reliability: the amount of time the software is
available for use.
• Usability –ease of use
• Efficiency –optimal use of resources
• Maintainability –ease with which repair can be
made to the software
• Portability: ease with which software can be
transported from one environment to another.
Targeted quality factors
• Intuitiveness
• :the degree to which the interface follows expected usage
patterns so that a novice can use it with out significant training
• Efficiency :the degree to which the operations and information
can be located or initiated.
• Robustness :the degree to which the software handles bad
input data or inappropriate user interaction.
• Richness : the degree to which the interface provided rich
feature set.
Achieving software quality

• 1.Software engineering methods


• 2.project management techniques: estimation dates for
software delivery, schedules ,risk planning
• 3.quality control: it encompasses a set of software engineering
actions that help to ensure that each work product meets its
quality goals.
• 4.quality assurance: it establishes the infrastructure that
supports solid software engineering methods , rational project
management and quality control actions which are needed to
develop a high quality software.

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