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K.P.B Hinduja College of Commerce

This document discusses communication ethics. It begins by introducing the group members and acknowledging their professor for teaching them about business ethics. It then defines ethics and business ethics. It discusses the importance of ethical communication in business and the types of communication, including verbal and nonverbal. It outlines guidelines for ethical communication and factors that influence ethical decisions. Finally, it discusses organizational values and communication, ethical dilemmas, and advantages of ethical communication.

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7aadkhan
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120 views18 pages

K.P.B Hinduja College of Commerce

This document discusses communication ethics. It begins by introducing the group members and acknowledging their professor for teaching them about business ethics. It then defines ethics and business ethics. It discusses the importance of ethical communication in business and the types of communication, including verbal and nonverbal. It outlines guidelines for ethical communication and factors that influence ethical decisions. Finally, it discusses organizational values and communication, ethical dilemmas, and advantages of ethical communication.

Uploaded by

7aadkhan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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K.P.

B HINDUJA COLLEGE OF
COMMERCE
GROUP- 03
NAMES ROLL NO:
Mohammed Saad 25
Memon Mohd. Sajjad 38
Jayant Padaya 41
Mohd. Yusuf 48
Zaid Rajkotwala 49
Janam Sanghvi 55
Ashish Gore 76
Acknowledgement

 We the student of Hinduja College studying in


T.Y.B.M.S 5th Semester are lucky that we are
part of this college, and are thankful to college
for allowing us to be a part of it.

 We are also thankful to our Business Ethics


Prof. Miss. Samira Sayyed for teaching and
guiding us.
TOPIC : -

Communication
Ethics
What is Ethics ?
Ethics is a normative science. It means it
lays down the norms or standards of what
is bad. It specifies what we should do and
what we ought not to do, in a certain
situation.
Business ethics is a branch of ethics that
prescribes standards of how the business
is to be carried out.
They are the moral values that guide the
way corporations or other business make
decisions.
Communication
communication involves the sharing of
ideas and information.

It
is an interaction between two people in
which something is exchanged.
Types
Verbal Communication:
 Oral Communication: 
information spoken by mouth; the use of speech.
o Face to face communication,
o Telephonic Communication,
o Public Address System (Speech).
 Written Communication: Communication by means of written
symbols (either printed or handwritten).
o Orders
o Instructions
o Letters
o Memos
o Reports, Policy manuals, Information Bulletin, etc. 
Nonverbal Communication:
 Body Language and Posture
 Sign Language:
A sign language is a language which, instead of conveyed
sound patterns, uses visually transmitted sign patterns.
 Eye Gaze
 Facial Expressions
 Gestures
Significance of ethical communication
 Ethics are those Moral Principles, which
guide the conduct of an individual and
ethical behavior
When organization communicates internally,
it shapes the value of its employees
It influence the perception of External Public
 Ethical communication enhances human
worth and dignity for self and others
“One is Honest with employers, Co-workers,
and Clients never seeking personal gain by
making others look better or worse then
they are, don’t allow personal preferences
to influence your perception or the
perception of others and act in good faith”
An ethical communication
Includes all relevant information
Is true in every sense and is not deceptive
in any way
Accurate and sincere
Avoids language that manipulates,
discriminates or exaggerates
Does not state opinions as facts
Organizational policy

Individual policy Corporate culture


Factors influencing ethical
communication
1. Every communication decision has some
ethical aspects to it, acknowledged or
not…

2. The ethical nature of communication


must be considered within the context of
who, what, when, and where…
Organizational values and
communication
Values are the principles and ideas that people
or organization strongly believe in consider
important
One can get a good idea about the value of an
organization by examining its vision and
mission statement
Under the Influence of Competition, Job
Pressure, ambition, Financial gain, Business
people sometimes make Unethical Choises
Ethical Dilemmas In communication :
Secrecy
Whistle-blowing
Leaks
Rumors and gossip
Lying
Euphemisms
Ambiguity
Guidelines to handle communication
ethics dilemmas
Legalconsiderations
Moral considerations
Maintain can dour
Keep messages accurate
Avoid deception
Behave consistently
Keep confidences
Ensure timeliness of communication
Confront unethical behavior
Advantages of ethical communication

Honesty
Clarity
Acknowledging Sources
Taking Care with Confidential
Information

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