CLIENTELE AND AUDIENCES OF
COMMUNICATION
CLIENTELES OF COMMUNICATION
AND ITS NEED
INDIVIDUALS
GROUPS AND ORGANIZATIONS
COMMUNITIES
INDIVIDUALS
GROUPS AND ORGANIZATIONS
Involves trust and cooperation
GROUPS AND ORGANIZATIONS
Needs:
1. Exchange ideas, gain more knowledge
and understanding.
2. Arrive at a decision or course of action
GROUP DYNAMICS study of human
behavior in a group
HOW ABOUT ORGANIZATION?
TYPES OF COMMUNICATION IN
GROUPS
1. Task Communication
2. Climate Communication
3. Procedural Communication
4. Egocentric/Dysfunctional Communication
COMMUNITY
A group of organisms or populations living and
interacting with one another in a particular
environment.
Must gain access to communication infrastructure
and technologies
Article XVI, Section 10 of the 1987 Philippine
Constitution
SETTINGS, PROCESSES,
METHODS, AND TOOLS
IN COMMUNICATION
COMMUNICATION PRACTICE
INDUSTRY/CORPORATE PRACTICE
GMA
ABS-CBN
TV 5
GLOBE
SMART
SUN
GOVERNMENT SERVICE
PHILIPPINE INFORMATION AGENCY
EXECUTIVE ORDER NO. 100 ON DEC 24 1986
PEOPLES TELEVISION NETWORK
REPUBLIC ACT NO. 7306 ON APRIL 17 1992
DEPARTMENT OF INFORMATION AND
COMMUNICATIONS TECHNOLOGY
REPUBLIC ACT 10844 ON MAY 20 2016
NATIONAL TELECOMMUNICATIONS COMMISSION
NONGOVERNMENT SERVICE
NGOS
Utilize communication most notably
during emergency, search, rescue and
assistance
ACADEMIC PRACTICE
STUDENT PUBLICATION
RADIO BASED UNIVERSITY
PROCESSES
Encoding and Decoding
1. SENDER
2. IDEAS
3. CHANNEL
4. RECEIVER
5. FEEDBACK
METHODS
INTRAPERSONAL
INTERPRESONAL
PUBLIC
MEDIATED
INSTITUTIONAL
Verbal or Nonverbal
SOCIAL RESEARCH
PULSE ASIA
Est. 1999
Political, cultural, socioeconomic
SOCIAL WEATHER STATION
Operating for 30 years
Social research services
AGB NIELSEN
Commissioned research/independent study on television viewing
behavior
Audience research
KANTAR MEDIA
Media analysis
IBON FOUNDATION
Est. 1978
Understanding socioeconomics
RESEARCH ON
COMMUNICATION
Must be curious about communication history,
concepts, issue, methods, problems, controversies
AUDIENCE RESEARCH AND RECEPTION STUDIES
Understand audience interpret, decode, analyze,
perceive and make sense of the message they
receive (psychological or social context)
Intensive interviews, participant observation, textual
analysis and discourse analysis
COMMUNICATION
MEDIA CHANNELS
MAIN CATEGORIES OF NEW MEDIA
1. INTERPERSONAL COMMUNICATION MEDIA
2. INTERACTIVE PLAY MEDIA
3. INFORMATION SEARCH MEDIA
4. COLLECTIVE PARTICIPATORY MEDIA
NUANCES OF SOCIAL MEDIA
THEY LIKE TO BE ENGAGED
THEY ARE BUSY
THEY LIKE TO BE APPRECIATED
THEY LIKE TO BE TREATED AS EXPERTS
TELECOMMUNICATIONS