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UNIT 1: Chapter 3 Software Quality Assurance (Sqa)

The document discusses software quality assurance (SQA) and its key aspects. It describes that SQA is the degree to which a system meets requirements and customer expectations. The main sections of an SQA plan are purpose, management, documentation, testing, training, risk management, and supplier control. Standards exist for documentation, design, and code. SQA plans also include sections for documentation, standards, reviews, testing, and management. Quality models like McCall's and ISO 9126 define quality characteristics like functionality, reliability, usability, and maintainability. ISO 9000 provides international quality management standards.

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Karan Rajput
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64 views19 pages

UNIT 1: Chapter 3 Software Quality Assurance (Sqa)

The document discusses software quality assurance (SQA) and its key aspects. It describes that SQA is the degree to which a system meets requirements and customer expectations. The main sections of an SQA plan are purpose, management, documentation, testing, training, risk management, and supplier control. Standards exist for documentation, design, and code. SQA plans also include sections for documentation, standards, reviews, testing, and management. Quality models like McCall's and ISO 9126 define quality characteristics like functionality, reliability, usability, and maintainability. ISO 9000 provides international quality management standards.

Uploaded by

Karan Rajput
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Software Quality Assurance

UNIT 1: Chapter 3
SOFTWARE QUALITY ASSURANCE (SQA)
Software Quality Assurance

The degree to which a system components, or process


meets specified requirements
The degree to which a system, component or process
meets customer or user needs or expectations
Required SQAP Sections

Purpose
Management
Documentation
Test
Training
Risk Management
Media Control
Supplier Control
Types Of Standards

Documentations
Design
Code
Documentation Standards

Define the proper content for planning and control.


It provides the consistency throughout the
development life of a project.
Design Standards

Defines proper form and content of the design


product.
It provide rule book for and corresponding method
for translating and software requirement .
Code Standards

It specify the programming language in which source


code can be written.
It also specify various constraints that should put for
usage of language feature
SQA PLANS

Documentation section
Standards, practices and convention section
Review and Audit sections
Test Section
Management Section
Documentation section

Project Document like plan of the project


Various models like ERD and different classes
Technical document like test plan or specification plan
User manual for helping user in operating product.
Standards, practices and convention
section

Coding Standards
Document Standards
Review Guidelines
Management Section

Configuration Management
Contract Management
Control the change
Maintain the Record
McCalls Quality Model
One of the models for these factors is the McCall
Quality Model. McCalls model is composed of eleven
factors and grouped into three perspectives. Jim
McCall produced this model for the US Air Force and
the intention was to bridge the gap between users
and developers. He tried to map the user view with
the developer's priority.
ISO 9126 Software Quality
Characteristics

Functionality
Reliability
Usability
Efficiency
Maintainability
Portability
Functionality

Functionality is the essential purpose of any product


or service. For certain items this is relatively easy to
define, for example a ship's anchor has the function of
holding a ship at a given location
Reliability

Once a software system is functioning, as specified, and


delivered the reliability characteristic defines the
capability of the system to maintain its service provision
under defined conditions for defined periods of time.
One aspect of this characteristic is fault tolerance that is
the ability of a system to withstand component failure.
For example if the network goes down for 20 seconds
then comes back the system should be able to recover
and continue functioning.
Usability

Usability only exists with regard to functionality and


refers to the ease of use for a given function. For
example a function of an ATM machine is to dispense
cash as requested. Placing common amounts on the
screen for selection, i.e. $20.00, $40.00, $100.00 etc,
does not impact the function of the ATM but
addresses the Usability of the function. The ability to
learn how to use a system (learnability) is also a major
subcharacteristic of usability.
Maintainability

The ability to identify and fix a fault within a software


component is what the maintainability characteristic
addresses. In other software quality models this
characteristic is referenced as supportability.
Maintainability is impacted by code readability or
complexity as well as modularization. Anything that
helps with identifying the cause of a fault and then
fixing the fault is the concern of maintainability. Also
the ability to verify (or test) a system, i.e. testability, is
one of the subcharacteristics of maintainability.
ISO 9000 Models

ISO 9000 is a set of international standards on quality


management and quality assurance developed to help
companies effectively document the quality system elements
to be implemented to maintain an efficient quality system.
They are not specific to any one industry and can be applied
to organizations of any size.
ISO 9000 can help a company satisfy its customers, meet
regulatory requirements, and achieve continual improvement.
However, it should be considered to be a first step, the base
level of a quality system, not a complete guarantee of quality.
Continues Model

Level 0: Incomplete
Level 1: Performed
Level 2: Managed
Level 3: Defined
Level 4: Quantitatively Managed
Level 5: Optimized

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