Introduction To Retail: 10/6/2017 Retailing Management - Swapna Pradhan 1

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Introduction to Retail

Chapter 1

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Objectives
Defining retail
The significance of retail
The marketing retail equation
The new role of the retailer
Retail the Indian context

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What is retail?
Retail derived from the French word retaillier,
which means to break bulk.
Retailing is the last stage in the movement of
goods and services to the consumer.
Retail therefore consists of all activities involved
in the marketing of goods and services directly to
the consumers for their personal, family or
household use.

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Retail the industry
8
7 6.6
6 Retail
5 Fin.ser
5
Eng
4
3 Chemicals
3 2.6 Pkg. Goods
2 1.9
2 Elec & Tel
1 Automob.
1
0
Sales ($ Trillion) 1999
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Economic significance of
retailing
Sales
Employment
Contribution to GDP
Top 10 retailers in the world

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The top 10 retailers
Fortune Corporation Country of Revenues $ No. of
Rank Origin mn employees
1 Wal-Mart Stores U.S.A 219,812 1,383,000
35 Carrefour France 62,225 382,821
38 Royal Ahold Netherlands 59,634 270,739
46 Home Depot U.S.A 53,553 256,300
56 Kroger U.S.A 50,098 288,000
72 Metro Germany 44,347 186,814
83 Sears Roebuck U.S.A 41,078 310,000
89 Target U.S.A 39,888 223,550
100 Albertsons U.S.A 37,931 220,000
104 Kmart U.S.A 36,151 234,000
Source: Fortune, July 22, 2002
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Functions of a Retailer
Form utility
Time utility
Place utility
Ownership utility

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The Changing Retail Landscape
Proximity to the customer
The Rise of consumerism
Introduction of the Private Label
Technology

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Opportunities in Retail
Management
Sales
Operations
Information technology
Merchandising
Supply Chain and Logistics Management

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The Marketing Retail Equation
Manufacturer Manufacturer Manufacturer

Wholesaler

Retailer
Feedback

Retailer

Consumer Consumer Consumer

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Retail in India
12 million retail outlets.
Second largest sector after agriculture.
The estimated size of the organised retail
industry in India is Rs. 16,000 crores. This
is 2 % of the total estimated retail trade.
Contributes about 10 11 % of the GDP

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Size of the organised retail market
(Rs Cr)
2001-02 2007 CAGR (%)
TOTAL 16,000 37,216 18
Food 1,800 7,473 33
Clothing 4,950 10,423 16
Cons.Durables 1,650 3,787 18
Books & Music 450 1,426 26

Source: Changing Gears, ETIG


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Share of organised & unorganised
retail

PAKISTAN 1 99

INDIA 2 98

CHINA 20 80

INDONESIA 30 70

BRAZIL 36 64 ORGANISED
UNORGANISED
THAILAND 40 60

MALASIA 55 45

TAIWAN 81 19

USA 85 15

0% 20% 40% 60% 80% 100%

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Growth of retail in India
Public Distribution System
Co-operative movement
Independent retail stores
Textile retail chains
Department store
Specialty stores
Malls
Hypermarkets
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Roadblocks to retail development
in India
Lack of recognition as an industry
High cost of real estate
Lack of adequate infrastructure
Taxation at multiple levels
Restrictions on FDI

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