Gem Cannot be polished,

Without Friction,
Nor,
Men Perfected
Without Trials........

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 We Must be the change we wish to see
- Gandhi JI

Todays action becomes tomorrows habit.

-Anon

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 7 % VERBAL (Conveyed through words)
38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)

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 Self
introduction

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 About me..!

Hello Every one,

This is .
And am residing @ Bhopal

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 Educational Qualifications

Schooling is from . High school

Intermediate from .. junior college
Graduation is from . degree college
Currently Pursuing MBA From Institute of
Professional Education & Research, Bhopal

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My Aspiration:

TO Become a Successful HR manager

Role Model:
Indra Nooyi
(CEO OF PEPSI CO)

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 Family Background
Father:
(works in Media)
Mother:
(Home Maker)
Brother:
(works at .)
Sister:
( pursuing )
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 Achievements
Received Award of Appreciation
from
certificate of participation from.

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 I love dancing
Reading books
Zeal to explore new things
Surfing
Having fun with friends
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 Introspection
Self-observation and reporting of conscious inner
thoughts, desires and sensations.
Conscious and purposive process relying on thinking,
reasoning, and examining one's soul.
Contemplation of one's self.

"why should we not calmly and patiently review

our own thoughts, and thoroughly examine and see
what these appearances in us really are?"

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Why we need contemplation?
We are product of ideas adopted from social surrounding
We think, act, react with preconceived concepts around us
We cling to rigid views
We are attached to four instincts (Sight, Hearing, Smell,
Speech) for ever
We forget the purpose of life
We have distorted view of the world :

What attracts from distance does not look same at close range:
~Mountain
~Mirage

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PERSONAL SWOT ANALYSIS

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Making the Most of Your
Talents and Opportunities

Chance favors the prepared

mind.
-- Louis Pasteur

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 Your TalentsYour Success!

You are most likely to succeed in life if you

use your talents to their fullest extent.

Similarly, you'll suffer fewer problems if you

know what your weaknesses are, and if you
manage these weaknesses so that they don't
matter in the work you do.

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 Identification
So how you go about identifying these
strengths and weaknesses, and analyzing the
opportunities and threats that flow from
them?

SWOT Analysis is a useful technique that

helps you do this.

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SWOT Analysis

Strengths

Weaknesses Opportunities

Threats

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 The Power of S.W.O.T.

What makes SWOT especially powerful is

that, with a little thought, it can help you
uncover opportunities that you would not
otherwise have spotted. And by
understanding your weaknesses, you can
manage and eliminate threats that might
otherwise hurt your ability to move forward.

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View Yourself through S.W.O.T.

If you look at yourself using the SWOT

framework, you can start to separate yourself
from your peers, and further develop the
specialized talents and abilities you need to
advance your career!

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 Strengths
What advantages do you have that others dont have (skills,
certifications, education, connections)?

What do you do better than anyone else?

What personal resources can you access?

What do other people (and your boss, in particular) see as your

strengths?

Which of your achievements are you most proud?

What values do you believe in that others fail to exhibit?

Are you part of a network that no one else is involved in? If so,
what connections do you have with influential people?

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 Your Perspective
Consider this from your own perspective, and from
the point of view of the people around you. And
don't be modest or shy be as objective as you
can.

And if you have any difficulty with this, write down

a list of your personal characteristics. Some of
these will hopefully be strengths!

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 Consider your Strengths

Think about your strengths in relation to the

people around you.

For example, if you're a great mathematician

and the people around you are also great at
math, then this is not likely to be a strength in
your current role it may be a necessity.

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 Weaknesses
What tasks do you usually avoid because you don't feel
confident doing them?
What will the people around you see as your weaknesses?
Are you completely confident in your education and skills
training? If not, where are you weakest?
What are your negative work habits (for example, are you
often late, are you disorganized, do you have a short temper,
or are you poor at handling stress?
Do you have personality traits that hold you back in your
field? For instance, if you have to conduct meetings on a
regular basis, a fear of public speaking would be a major
weakness.
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 Weaknesses

Again, consider this from a personal/internal

perspective and an external perspective. Do
other people see weaknesses that you don't
see?

Do co-workers consistently outperform you in

key areas? Be realistic it's best to face any
unpleasant truths as soon as possible.
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 Opportunities
What new technology can help you? Or can
you get help from others or from people via
the Internet?
Is your industry growing? If so, how can you
take advantage of the current market?
Do you have a network of strategic contacts
to help you, or offer good advice?
What trends (management or otherwise) do
you see in your company, and how can you
take advantage of them? 25
 Opportunities
Are any of your competitors failing to do
something important? If so, can you take
advantage of their mistakes?
Is there a need in your company or industry
that no one is filling?
Do your customers or vendors complain
about something in your company? If so,
could you create an opportunity by offering a
solution?
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 Potential Opportunities
Networking events, educational classes, or
conferences.
A colleague going on an extended leave. Could you
take on some of this person's projects to gain
experience?
A new role or project that forces you to learn new
skills, like public speaking or international relations.
A company expansion or acquisition. Do you have
specific skills (like a second language) that could help
with the process?
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 LOOK!

Look at your strengths, and ask yourself

whether these open up any opportunities

Look at your weaknesses, and ask yourself

whether you could open up opportunities by
eliminating those weaknesses.

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 Threats
What obstacles do you currently face
at work?
Are any of your colleagues competing with
you for projects or roles?
Is your job (or the demand for the things you
do) changing?
Does changing technology threaten your
position?
Could any of your weaknesses lead to
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threats?
 Analyze

Performing this analysis will often provide key

information it can point out what needs to
be done and put problems into perspective.

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 GROOMING

BODY LANGUAGE

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PEOPLE LEARN BEST NOT BY BEING
TOLD, BUT BY EXPERIENCING THE
CONSEQUENCES OF THEIR THOUGHTS
AND ACTIONS

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 Grooming and Its Importance
It is the process of making yourself look neat
and attractive.
The things which you do to make yourself and
your appearance tidy and pleasant.
Grooming is important for a positive self-image
and to encourage and assist the resident to
maintain a pleasing and attractive appearance.

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 Grooming Fundamentals & Levels

Individual Level Personal grooming

Group Level - Grooming of a team

Organization Level Grooming of a company

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Personal Grooming Fundamentals
Hair clean and styled appropriately

Clean nails, skin and teeth

Many professionals wear make-up

(depends on field)

Check fragrance and clothing care

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People Perceptions from Groomed
appearance of Professionals
Professionalism

Level of sophistication

Intelligence

Credibility or Reliability

Respect
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38
TIPS TO GOOD COMMUNICATION SKILLS

Maintain eye contact with the audience

Body awareness
Gestures and expressions
Convey ones thought clearly
Practice effective Communication

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 Etiquette Basics
Creating a positive image
Behavior:
Exhibit a positive attitude and pleasant demeanor
Use a firm handshake
Maintain good eye contact
Appropriate introductions introduce someone by
their title and last name (Ms. Mrs. Mr. Dr. Smith),
unless otherwise specified
Rise when you are introducing someone or you are
being introduced
Nonverbal communication is important
Show common respect and consideration for others
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Professional Appearance
Grooming is fundamental

Hair clean and styled appropriately

Clean nails, skin and teeth
Many professionals wear make-up
(depends on field)
Check fragrance and clothing care

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Goal Setting

Goal Setting

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 Goals
What is a goal?
Something you would like to achieve.

What is the purpose of setting goals?

Goals give you direction and keep you focused on
where you want to end up.

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 What are some things you hope to achieve in
the next few weeks or months?

What are some things you hope to achieve in

the next few years?

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 Types of Goals
Short-Term:
Goals that can be accomplished in the near future
(within a few weeks or months)

Long-Term:
Goals that are more far-reaching and take longer
to achieve (a year or more)

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 Identify an example of each of these types of
goals:
Short-Term
Long-Term

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 Realistic vs. Unrealistic Goals
Setting unrealistic goals can lead to feelings of
failure, lowered self-image, and lowered self-
esteem

What makes goals unrealistic?

Untimely
Requiring unavailable resources
Too generally written

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 SMART Goals
S = Specific
M = Measurable
A = Achievable
R = Relevant
T = Time-Bound

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 Creating SMART Goals
Specific
Goals should have expected outcomes stated as
simply and clearly as possible.

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 Creating SMART Goals
Measurable
Include how you will know if you have met your
goal.

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 Creating SMART Goals
Achievable
Goals should have outcomes that are realistic
given your current situation, resources, and
available time.

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 Creating SMART Goals
Relevant
Goals should help you on your journey toward
meeting larger, ultimate life outcomes.

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 Creating SMART Goals
Time-bound
Goals should include realistic timeframes for
achievement.

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Body Language

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What's your body telling you?
Body language: The gestures, poses, movements, and expressions that
a person uses to communicate.

7 % VERBAL (Conveyed through words)

38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)

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In today,s hard world you dont just have to be able to TALK
THE TALK youve got to WALK THE TALK

How to trigger positive emotions

How to ensure you are not interrupted
How to create instant rapport and trust
How to know when someone is lying
How to deal with rude and aggressive people

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 Body Language
Five types of body language:
eye contact
facial expression
gestures
posture and stance
space relationship

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EYES
Eyes are so transparent
that through them
one sees the soul

Look a person in the

Eye when you
Talk to him

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EYE CONTACT

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GAZE BEHAVIOUR

FORMAL GAZE

INFORMAL GAZE

PERSONAL GAZE

LATERAL GAZE

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PURPOSE FOR EYE CONTACT

SPEAKING INFORMATION
SHOWING ATTENTION AND INTEREST
INVITING AND CONTROLLING INTERACTION
DOMINEERING, THREATENING, INFLUENCING
OTHERS
PROVIDING FEEDBACK DURING SPEECH
REVEALING ATTITUDES

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Too much eye contact:
dominance, lack of respect, threat, wish to insult
Too little eye contact:
not paying attention, impolite, insincere, shy
Withdrawing eyes:
signal of submission

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FACIAL EXPRESSION

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CAN FACE SPEAK?
HAPPINESS
SADNESS
DISPLEASURE
ANGER
FEAR
INTEREST

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GESTURES OR KINESICS

LET YOUR BODY TALK ON YOUR

BEHALF

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SOME COMMON GESTURES

SHOULDER SHRUG : I dont know

PUFFED CHEST : pride or achievement

SUCKED STOMACH : I am not as fat as I look

FINGER CROSSING : protection

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 EYELID PULLING : be alert

NOSE TAPPING : mind your own business

THUMB UPPING : best luck , victory

RUBBING PALM TOGETHER : positive expectation

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 THUMB AND FINGER RUB : money expectancy
HANDS CLENCHED TOGETHER : confident
STEEPLING HANDS : frustrated , request

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70
 Some more common gestures:

Palm In Palm : Authority

Hand gripping wrist : Frustration

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 Hands in pocket : aggression

Hands on hips : aggressive ,

achiever stance

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Some more common gestures:
Mouth Guard : suppressing deceitful words,
telling lie
nose touching : listener doubting speakers
words, disguising own words,
mind your own business

eye rub : avoiding eye contact, lying

finger in mouth : needs reassurance, making decision

chin stroking : making a decision

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Some more common gestures:
clenched teeth : anger, lying

boredom gestures:

evaluating gestures :

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POSTURE AND STANCE

STANDING

SITTING
LYING
SOME COMMON POSTURES:
SAGGING : Depression
FORWARD LEAN : Positive Attitude
BACKWARD LEAN : Negative Attitude

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Some common postures:
arms folded across the chest : unsympathetic
arms held loose : open positive attitude
upright posture : high status , I am the boss
bowing head : lower status
sideway lean : relaxation, friendliness
self wrapping : withdrawal, self protection
slouching with forward lean : lowliness
moderately upright : enthusiasm, friendliness

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WHEN YOU INVADE MY SPACE

Reactions to an invasion of your space

Feel troubled

Get defensive

Become aggressive

Retaliate

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Jockeying for position
Inclusive - Non-inclusive :

How you include/exclude others in a group

Parallel body positions :

Will position yourselves to relate to each other

Side by side are neutral
Facing means people are involved

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HAPTICS
Body contact : accidental
Touch : Deliberate
Types of Touch:
functional
social
genial
passionate

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Kinds of touch depends on various factors:
which part of body is touched (voluntary/involuntary)
how long touch lasted
pressure used
movement after contact
mood while touching
relation between the two persons

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Stiff arm hand shake : equality

Dead fish handshake: weak character

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Aggressive Hand shake

Politician Hand shake

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Palm down : Dominance

Palm up : Submission

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Knuckle grinder : aggression

Finger tip grab : keep at considerable

distance
Arm pulling : insecurity

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Appearance and physique
The impression people make on one another is based
60% on their appearance, 33 % on on the way in
which they speak and 7 % on what they say
INCOME
STATUS
PERSONALITY
OCCUPATION

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How to be attractive
eye contact
facial expression
head movements
gestures
postures
proximity
body contact
Appearance & physique
Timing & synchronization 86