Sets Standards - Measures Performance - Takes Corrective Action

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Controlling

* Checking up or follow up to ensure


that planned work is progressing as
per schedule & if not then to apply
corrective action to achieve the pre-
determined objectives.
* Controlling process
Sets standards
Measures performance
Takes corrective action
The process of Controlling

1. Observe continuously and study the


periodic results of performance.
2. Compare the performance with the
present standards.
3. Pinpoint deviation if any.
4. Ascertain the exact cause of deviation.
5. Initiate and implement the corrective
action.

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