Airline Industry: Mayank Ranjan
Airline Industry: Mayank Ranjan
Airline Industry: Mayank Ranjan
Mayank ranjan
Airline Industry in India
454 airports and airstrips
(includes Operational, Non Operational, Abandoned and Disused
Airports)
127 are owned & operated by AAI
16 - international, 7 custom airports, 28 civil enclaves
Scheduled domestic air services - available from 82 airports
May 2007- May 2008
Indigo
Price
MARKET SHARE
The Kingfisher
AIRLINES
The king of good times
Kingfisher airlines
• Dr Vijay Mallya is the Chairman and CEO of Kingfisher
Airlines
• Kingfisher Airlines Limited launched scheduled airline
services on May 9, 2005 with 4 daily flights between
BOM & BLR and one A-320 aircraft.
• There are tools for mood lighting such as web chat, inseat
plugins for music, liveTV with 16 channels on each seat
• 100 percent E ticket airline
•
VISION
•
STP
SWOT An a lysis
• Strengths
First airline with full new fleet of aircraft
Quality hospitality provided to customers
Route rationalization
Already have training academy
• Weaknesses
Service delivery to metros and other big cities
Yet not in profit
High ticket pricing
High attrition in top brass
Opportunities
Under penetrated domestic market
International market
Untapped air cargo market
Expanding tourism industry
PESTEL ANALYSIS
POLITICAL FACTORS
1) Open sky policy
2) FDI limits: 100% for Greenfield airports
74% for the existing airports
100% through special permission
49% for airlines.
ECONOMICAL FACTORS
•
SOCIAL FACTORS
1) Development of cities leads to better services and airports.
2)Employment opportunities.
3)Safety regulations.
4) The status symbol attached to a plane travel
TECHNOLOGICAL FACTORS
ENVIRONMENTAL FACTORS
1)The increase in the global warming.
2)The sudden and unexpected behavior of the atmosphere and the
dependency on whether.
3)Shortage of the infrastructural capacity
4)Tourism saturation.
LEGAL FACTORS
1) FDI limits
2) Bilateral treaties
3) Airlines acquisitions and the leasing cost.
7 P’s
KINGFISHER AIRLINES
Performance
Premiere(Business) class
Business travelers, contribute 48% of passengers & 66% of revenues,
ready to pay higher prices, last time booking, don’t like transit
Economy class
Leisure travelers, prefer low cost airlines, ready for transit if there is cost
Market leader
Weaknesses
Loosing domestic market share
Opportunities
Untapped air cargo market
Threats
Strong competitors
PEST An a lysis
Political Issue
License issue for international
operation
Infrastructural constraint
Economic Effects
Rising income level
Social Effects
Sound Pollution
Plane hijacking
9/11 Incident
Technology Effects
Modernization of aircrafts
and ILS
•
7 P’ s
Price
Economy & Club Premiere Fare
One Fare
Check Fares
Place
Various Destinations
Promotion
Offers
Offers,
Jet Airways Citibank Credit Cards, Corporate Deal Offers, International
Surprises etc.
Advertising and Branding
Hoardings
Brand Ambassadors
Sponsorships
Event Organization
•
Process
People Processing
People physically enter the service system to receive the service.
Aircraft is the
service factory where service is delivered.
Possession Processing
Cargo
Luggage & Courier
Physical Evidence
Services cape
Services cape usage - Interpersonal
Complexity of Services cape - Elaborate
Flight
Offices - Org. & Ticket Booking Agents
Virtual Services cape
Jet Airways - Performance
Annual Revenues - Rs.9481.5 crores (2007-
08)
Rs.7401 crores (2006-
07)
Profit (Loss) Aft er Tax - Rs.253 croresloss
(2007-08)
Rs.27 crores profit
(2006-07)
- All Ot her Dom est ic Players showed
loss(2006-07)
THANK YOU