RJT Compuquest Inc.

Index

RJT Introduction

Service Delivery Methodology

Skill-Set Expertise

Why RJT
 Founded in 1996, RJT is headquartered in Torrance, California and serves clients across
the U.S RJT specializes in staffing for ERP and Non ERP positions. RJT is capable of
working across all technology platforms across the board. Built on long-term, trusted
client and employee relationships, RJT strives to consistently execute and deliver high-
quality services and results.

Our IT staffing solutions help you secure and optimize the most strategic and variable
component to successyour people. We begin our partnership by seeking to understand
your business targets and the gaps between your current and future state. We then build a
workforce staffing strategy to close those gaps with the right people, skills and
competencies, when and where you need them.

RJT bends over backwards to meet the needs of our client requirements, no matter how
different or complex they may be.
 Company Overview

Established in 1996 RJT Staffing Services:

Employees 615 Right consultant to meet client
Corporate office Torrance CA needs
Regional Offices: Dedicated Account Manager
Irvine - CA Cost effective resources
St Charles IL Short term or long term placements
Dallas TX Highly skilled resource managers
Commitment to customer needs
Performance Guarantee
Skills assessment and background
checks
 RJT at a glance

Over 18 years of Staffing experience

Premier Technology Staffing company
Meeting all our client needs
Experienced and highly skilled Resourcing & Staffing team in place
Maintain Consultant & Customer privacy
Strong value & maintain interpersonal relationships
Work with ethics, character & competence
Proud to maintain our fantastic track record in Client Relationships
Unrelenting commitment to our Clients in servicing their needs
Uphold responsibility, accountability & integrity
RJT Compuquest
 Culture, Service Delivery Philosophy

Client Centricity
Localized Support, Globally
Dedicated Service Delivery Team
Cost Control
Time to Market Deployment-ready Teams
Customer Services Experience

Execution Excellence
24x7 Support: Multi-shift Operations in Multiple Time Zones
Vertical / Domain focus
Quality Management System (QMS)
Process Enablement of Key Operational Functions
Innovative Technology Solution Deployment
Knowledge Management
SLA and Performance Measurement
Dedicated Account Management Structure
President

Operations
Manager

Consultant
Service Delivery
RelationShip Recruiting Manager
Manager
Manager
Full Life Cycle of RJT Staff Augmentation
RJTs Quality Management System
 Resource Selection Process
Screening Interviews Eligibility Verification
Initial recruiter interview I9, visa
Skills inventory application supplement IC validation
Technical interview by Delivery
Manager Risk Mitigation/ Compliance
Background checks
Supplemental Screening Drug screening
Video/audio interview Client-specific forms: NDA, etc.
Management interview Field Audits
Behavioral testing
Orientation (RJT + Client)
Screening Topics Code of Conduct, Policies
Technical Skills sets Benefits review, Q&A
Employment history Co-employment explanation
Educational background
Certifications Client-Specific Programming
Motivation Orientation and path aligned with client
Out of state or city objectives, culture and vision
Past employment references Clients project/engagement training
Past experience with the client
Back Office Automation
Recruitment Management Engine
Crucial reporting matrics
 Staff Training and Development

Centers of Excellence (COE)

Training program for all new recruiters
Includes three months as a recruiter-in-training

New Client Orientation -- Orientation on new client engagements:

Client services, geographies, culture
Overview of assignment, timeframe, performance expectations, etc.
Code of Conduct; work attire; work schedule
Reporting structure with client and points of contact
Time sheet and expense entry process
Facility access and equipment usage

Continuous Improvement -- Bi-monthly refresh program for all recruiters, team

leads, service delivery and account managers includes:
Recruiting best practices;
Regulation, legislation updates;
Marketplace trends;
Social networking tactics (LinkedIn, Twitter, etc.);
Hot skill-sets;
Emerging geographies; etc.
 Performance Indicators

Key Performance Indicators for recruiters include:

Job Diva Compliance Recording every activity on Job Diva without fail
Timely coverage on the requirements assigned
Number of Calls & Submissions in a day
Fill Ratio - number of placements weighed against clients requirements
Coverage Ratio - resumes submitted against clients total open job requirements
Response Time - time from client requirement posting to submission of first resume

Other metrics that are subsets of these KPIs are:

Resume to interview ratio
Interview to offer ratio
Offer to fill (placement) ratio
Number of qualified candidates pipelined against forecasted client demand
RJT Compuquest
 Contractor Population and Expertise

Application Development & Maintenance: Application/ Data Architect; Data

Modeler; Project/Program Manager; Business/ Systems Analyst; Web Designer /
Developer; Programmer/ Developer; Production Support Specialist; QA Tester;
Support Analyst Applications; Systems/ Database Administrator; Technical Writer

Application Integration: CRM Analyst; Supply Chain Analyst; Siebel Developer;

Tibco; ERP Specialist; PeopleSoft HR Process Analyst; ABAP Developer; SAP
Basis Support Expert; Oracle Financial Specialist; Oracle Hyperion Consultant;
Salesforce; Websphere

Data Warehousing & Business Intelligence: Datawarehouse Specialist; ETL

Specialist; Content Management Specialist; Collaboration Specialist; Documentum
Developer; Reporting Lead/ Specialist; Business Intelligence Specialist; SAS
Programmer/Analyst

Networking Engineering & Infrastructure: Infrastructure Engineer; Network

Analyst; Help Desk Associate; Desk Top Specialist; PABX/ IVR Analyst; PC/LAN
Support Analysts; Network Security Analyst; Network Administration; Call Center
Specialist
 Commercial Skill Set Competencies

Domain 1:
Job Titles Services Domain
Application/ Data Architect Application Architecture, Design, Development, Testing
Data Modeler Design/ Delivery Architecture: SOAP, WSDL, UDDI
Project Manager Design/ Development Methodologies: Waterfall model, Iterative
Business/ Systems Analyst Model, Agile RUP, UML
Web Designer / Developer Development: Java, JSP, J2EE, EJB, Flex, C++, VC++, VB, VB
Programmer/ Developer Script, VB.NET, ASP.NET, C#, MFC, XML, Silverlight, Perl
Production Support Specialist Application Integration: MQ Series, Vitria, Tuxedo, MTS etc.
QA Tester Testing: Mercury Interactive, Rational Test suite etc.
Support Analyst - Applications Graphics: Photoshop, Corel Draw, Quark, Flash etc.
Systems/ Administrator Database: DB2, DB/400, IDMS, Oracle, Sybase, SQL Server
Technical Writer
Domain 2: Application Integration Services (App Int)
Job Titles Services Domain
CRM Analyst ERP: SAP, Oracle, PeopleSoft
Supply Chain Analyst SCM: i2, Oracle, SAP, Epicor, IBS, RedPrairie, Ariba, QAD
Siebel Developer CRM: Siebel, salesforce, SAP, Oracle, Microsoft, Amdocs,
ERP Specialist Vignette
Peoplesoft HR Process Analyst BPM: Pega, IBMs WebSphere Business Modeler
ABAP Developer
SAP Basis Support Expert
Oracle Financial Specialist
Oracle Hyperion Consultant
 Commercial Skill Set Competencies
Domain 3: Data Warehousing & Business Intelligence Services (DW & BI)

Job Titles Services Domain

Datawarehouse Specialist Datawarehousing: Oracle, Oracle Exadata, InfoSphere
ETL Specialist Warehouse, Informix, Informatica
Content Management Specialist Content Management/ Collaboration: Documentum,
Collaboration Specialist SharePoint, LiveLink ECM, Filenet
Documentum Developer Business Intelligence/ Analytics: MicroStrategy, Cognos,
Reporting Lead/ Specialist SAS, Tableau, Business Objects
Business Intelligence Specialist Data Extracting/Reporting: Crystal Reports, Business
SAS Programmer/Analyst Objects, Monarch, Actuate, WebFOCUS, Oracle XML
Publisher
Domain 4: Network Engineering & Infrastructure Services (NE & IS)
Job Titles Services Domain
Infrastructure Engineer LAN/ WAN Network Design
Network Analyst Network Provisioning
Help Desk Associate LAN/ WAN Implementation and Maintenance
Desk Top Specialist Network Capacity planning
PABX/ IVR Analyst Network performance optimization
PC/LAN Support Analysts Enterprise Network Monitoring & Troubleshooting
Network Security Analyst Help Desk/ Desk Side Support
Network Administration Systems Administration
Call Center Specialist Network Security Services
 Non IT expertise
Call Center/ Help Desk Human Resource Clinical
Billing Analyst Actuarial Professional Archive Specialist
Customer Service Representative Benefits Administrator/ Pension Area Support Officer
Operators Administrator Data Manager/ Coordinator
Tech Support Rep (provisioning/ repair) HR Manager/ Executive Project Leader/ Assistant
Sourcing Specialist/ Recruiter Research Associate
Engineering
Layout Designer (PCB) Safety Officer/ Assistant
ASIC Design Engineer Legal Trial Manager/ Coordinator
Analog Engineer Attorney Regulatory
RF Engineers Legal Secretary Affairs Professional
Electrical/ Mechanical Designers Paralegal CMC Writer
Environmental Engineers Coordinator
Material Management Associate
Managerial & Professional Document Center Associate I
Construction Manager
Business Analyst Early Regulator Assessor/ Reporting
Site Acquisition Specialists
Civil / Structural Engineers Compliance Manager/ Quality Analyst Officer
Graphic Designer Scientific, Other
Finance & Accounting Manager Procurement/ Contracts, Biostatistician
Accountant Buyer Bench Scientist
Accounting Clerk Marketing Research Analyst Case Medical Evaluator
Billing Analyst
Process Manager/ Business Process Lab Technician
Budget Analyst/ Specialist
Analyst Medical Writer/ Editor
Financial Analysts
Project Coordinator
Professional - Underwriter
Project Manager
Statistician/ Functional Analyst
RJT Compuquest
 Approach

Totally committed in developing our technical consultants, professionally and personally

Each client requirement is viewed in complete detail to present the best resources for that
job
Offering excellent compensation and benefits to our resources
Ensuring our resources maintain a good corporate image
Hiring always done after a stringent completion of a checklist we maintain
Backgrounds and references always in place before a hire
 24x7 service delivery model

Satisfaction Levels
Building on Experience Cross-industry Practices
100% Success Rate in Client Retention
Recommendations and Referrals
Continuous Industry Recognition Track Record

Core Competency - Synergy through Expertise

18 Years of Industry Experience
Large Project Team Installation Experience
Expertise in Cross-technology Platforms & Environments
 Recruitment Compensation

Recruiters are compensated with a base salary plus a variable incentive plan based on
monthly target achievement and SLA adherence.

Key Performance Indicators for recruiters include:

Fill Ratio - number of placements weighed against clients requirements
Coverage Ratio - resumes submitted against clients total open job requirements
Response Time - time from client requirement posting to submission of first resume

Other metrics that are subsets of these KPIs are:

Resume to interview ratio
Interview to offer ratio
Offer to fill (placement) ratio
Number of qualified candidates pipelined against forecasted client demand
 Value Proposition

Proven partner for providing solutions and IT staffing

Local low cost / high value provider
Over eighteen years experience in sponsoring and developing long-
term employees.
 Partial Client List
Kyocera Wireless
Aricent
Navisite Inc. Mascon Global Ltd.
BrickRed Technologies Proteans Software
Capgemini Robert Bosch
I-flex Technologies Subex Azure Ltd.
Intrasphere Technologies Velankani Software
Infotech Enterprises Wichorus
InterraIT Qualcomm
GCOM Yahoo
DAZ
Direct TV
Deloitte Persistent Systems
Wipro Technologies Ltd. Polaris Software Labs
Zensar Rave Technologies
DCM Data Systems SAIC
NIIT Ltd.
 RJT Presence

Torrance CA
Los Angeles, CA
Chicago, IL
Dallas, TX
Gurgaon, India
Noida , India
Chennai ,India
 RJT

Thank You