Seminar: Submitted by Roshith K Rajan Teejan Shaju
Seminar: Submitted by Roshith K Rajan Teejan Shaju
Seminar: Submitted by Roshith K Rajan Teejan Shaju
SUBMITTEDBY
ROSHITHKRAJAN
TEEJANSHAJU
CORPORATESOCIAL
RESPONSIBILITY
MEANING
CSRisabouthowcompaniesmanagethe
businessprocessestoproduceanoverallpositive
impactonsociety.
Achievingcommercialsuccessinwaysthathonor
ethicalvaluesandrespectpeople,communities,
andthenaturalenvironment
Socialresponsibilityofabusinessreferstowhat
thebusinessdoes,overandabovethesalutary
requirement,forthebenefitofthesociety.
DEFINITION
o WBCSD(WorldBusinessCouncilforSustainable
Development)
PhilipKotler&NancyLee(2005)
Acommitmenttoimprovecommunitywellbeingthrough
discretionarybusinesspracticesandcontributionsof
corporateresources.
BENEFITSFORCSR
Strengthenedbrandpositioning.
Enhancedcorporateimage.
Increasedabilitytoattract,motivate,and
retain
employees.
Increasedsalesandmarketshare.
Increasedappealtoinvestorsandfinancial
analysts.
CSRALSOKNOWNAS
SustainableDevelopment
CorporateCitizenship
TripleBottomLine
BusinessEthics
SustainableBusinessPractices
WHYBUSINESSHASSOME
RESPONSIBILITYFORSOCIETY
Therearegettingresourcesfromthesociety
Shareholders
Employee
Consumers
Government
Globalenvironment
Sotheyhavesomeresponsibility.
Shareholders
Local
Community Employees
Social
responsibility
ofbusiness
Consumers Govt.
GlobalEnv.
RESPONSIBILITYTOTHE
SHAREHOLDERS
ResponsibilitytotheshareholdersThe
responsibilityofacompanytoitsshareholders,
whoaretheowners,isindeedaprimaryone.
oneProvidetothemdividendifyourbusinessis
earningprofit.
Makefeelproudoftheircompanyasa
shareholders.
Theshareholdersareinterestednotonly
protectionoftheirinvestmentbutalsoreturnon
it.
RESPONSIBILITYTOTHE
EMPLOYEES
Fairwagestoemployees
Providegoodcareerprospects
Careforthewelfareforemployees
Bestworkingconditions
Establishmentoffairworkstandards&norms
Arrangementsforpropertraining&education
anddevelopment
Propersystemofpromotion
Recognition,appreciation&encouragementof
specialskills&capabilities
Efficientgrievancehandlingsystem
Participationinmanagementdecision
RESPONSIBILITYTOTHE
CONSUMERS
Providequalityproductatfairprice.
Produceusingproperqualitymaterials.
Produceusingappropriatetechnology.
Provideproperservice.
Commitmenttocustomersatisfaction.
R&Dforbetter&newproducts
Stepstoremoveimperfectionindistribution
system(checkmiddleman)
Ensureproducthasnoadverseeffect.
Providesufficientinformation,risks&careto
betaken.
Avoidmisleadingbyimproperadvertisements.
Redressgenuinegrievances.
RESPONSIBILITYTOGOVERNMENT
Topaytaxes,dutiesintime.
To cooperate with government in their social
policiesandprograms.
Toobeyalllawsandacts.
SOCIALRESPONSIBILITYTO
GLOBALBUSINESSENVIRONMENT
To adhere to the conditions of such a global
environment.
Tosatisfyglobalcustomerneeds.
ARGUMENTSFORCSR
Theriseoflargecorporationshascreatedsocial
problemsandtheyshouldberesponsiblefor
solvingtheseproblems:Allowsbusinesstobe
partofthesolution
Protectsbusinessselfinterest
Preventsunethicalconductwhichcanhave
seriousreputationandfinancialcosts
Addressesissuesbybeingproactiveandusing
businessresourcesandexpertise
Publicstronglysupportsit
Limitsfuturegovernmentintervention
ARGUMENTSAGAINSTCSR
Socialissuesarenottheconcernofbusinesses
Managersdonothavetheexpertisetomake
socialdecisionstheyareorientedtowards
financeandoperations
Businessalreadyhasenoughpowerifgiven
decisionmakingpowerinthesocialdomain,
businesseswillbegiventoomuchpower
Theabilitytocompeteinaglobalmarketplace
couldbelimited
Restrictsthefreemarketgoalofprofit
maximization
Businessisnotequippedtohandlesocial
activities
Dilutestheprimaryaimofbusiness