Seminar: Submitted by Roshith K Rajan Teejan Shaju

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SEMINAR

SUBMITTEDBY
ROSHITHKRAJAN
TEEJANSHAJU
CORPORATESOCIAL
RESPONSIBILITY
MEANING
CSRisabouthowcompaniesmanagethe
businessprocessestoproduceanoverallpositive
impactonsociety.
Achievingcommercialsuccessinwaysthathonor
ethicalvaluesandrespectpeople,communities,
andthenaturalenvironment
Socialresponsibilityofabusinessreferstowhat
thebusinessdoes,overandabovethesalutary
requirement,forthebenefitofthesociety.
DEFINITION
o WBCSD(WorldBusinessCouncilforSustainable
Development)

The continuing commitment by business to behave


ethically and contribute to sustainable economic
development while improving the quality of life of the
workforce and their families as well as of the local
communityandsociety.

PhilipKotler&NancyLee(2005)

Acommitmenttoimprovecommunitywellbeingthrough
discretionarybusinesspracticesandcontributionsof
corporateresources.
BENEFITSFORCSR
Strengthenedbrandpositioning.

Enhancedcorporateimage.

Increasedabilitytoattract,motivate,and
retain
employees.

Increasedsalesandmarketshare.

Increasedappealtoinvestorsandfinancial

analysts.
CSRALSOKNOWNAS
SustainableDevelopment
CorporateCitizenship

TripleBottomLine

BusinessEthics

SustainableBusinessPractices
WHYBUSINESSHASSOME
RESPONSIBILITYFORSOCIETY
Therearegettingresourcesfromthesociety
Shareholders

Employee

Consumers

Government

Globalenvironment

Sotheyhavesomeresponsibility.
Shareholders

Local
Community Employees

Social
responsibility
ofbusiness

Consumers Govt.

GlobalEnv.
RESPONSIBILITYTOTHE
SHAREHOLDERS
ResponsibilitytotheshareholdersThe
responsibilityofacompanytoitsshareholders,
whoaretheowners,isindeedaprimaryone.
oneProvidetothemdividendifyourbusinessis
earningprofit.
Makefeelproudoftheircompanyasa
shareholders.
Theshareholdersareinterestednotonly
protectionoftheirinvestmentbutalsoreturnon
it.
RESPONSIBILITYTOTHE
EMPLOYEES
Fairwagestoemployees
Providegoodcareerprospects
Careforthewelfareforemployees
Bestworkingconditions
Establishmentoffairworkstandards&norms
Arrangementsforpropertraining&education
anddevelopment
Propersystemofpromotion
Recognition,appreciation&encouragementof
specialskills&capabilities
Efficientgrievancehandlingsystem
Participationinmanagementdecision
RESPONSIBILITYTOTHE
CONSUMERS
Providequalityproductatfairprice.
Produceusingproperqualitymaterials.
Produceusingappropriatetechnology.
Provideproperservice.
Commitmenttocustomersatisfaction.
R&Dforbetter&newproducts
Stepstoremoveimperfectionindistribution
system(checkmiddleman)
Ensureproducthasnoadverseeffect.
Providesufficientinformation,risks&careto
betaken.
Avoidmisleadingbyimproperadvertisements.
Redressgenuinegrievances.
RESPONSIBILITYTOGOVERNMENT

Topaytaxes,dutiesintime.
To cooperate with government in their social
policiesandprograms.
Toobeyalllawsandacts.
SOCIALRESPONSIBILITYTO
GLOBALBUSINESSENVIRONMENT
To adhere to the conditions of such a global
environment.
Tosatisfyglobalcustomerneeds.
ARGUMENTSFORCSR
Theriseoflargecorporationshascreatedsocial
problemsandtheyshouldberesponsiblefor
solvingtheseproblems:Allowsbusinesstobe
partofthesolution
Protectsbusinessselfinterest
Preventsunethicalconductwhichcanhave
seriousreputationandfinancialcosts
Addressesissuesbybeingproactiveandusing
businessresourcesandexpertise
Publicstronglysupportsit
Limitsfuturegovernmentintervention
ARGUMENTSAGAINSTCSR
Socialissuesarenottheconcernofbusinesses
Managersdonothavetheexpertisetomake
socialdecisionstheyareorientedtowards
financeandoperations
Businessalreadyhasenoughpowerifgiven
decisionmakingpowerinthesocialdomain,
businesseswillbegiventoomuchpower
Theabilitytocompeteinaglobalmarketplace
couldbelimited
Restrictsthefreemarketgoalofprofit
maximization
Businessisnotequippedtohandlesocial
activities
Dilutestheprimaryaimofbusiness

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