Module 1
Module 1
ENT550
MODUL 1:
BUSINESS PLAN
LEARNING OUTCOME
At the end of the module, students should be
able to:
Entrepreneurs
2.
Investors
3.
Bankers
4.
5.
Suppliers
6.
Customers
7.
Employees
FORMAT OVERVIEW
Cover Letter
Cover Page
Table of Contents
Executive Summary
Main Body
Appendices
Introduction
Company background
Owner(s) background
Business location
Marketing plan
Operations plan
Organizational plan
Financial plan
Conclusion or summary
Location
Specify physical location of business premise, operations
premise (if different), advantage of location in helping business
achieve objectives (e.g. proximity to suppliers, target market or
usability of space)
Entrepreneurship Dept, FBM
(2009)
10
TYPING FORMAT
Major Headings
Font type Arial size 12 or Times New Roman size 14, bold
Left justified, mixed case with major words capitalized and bold with one line
above and one line below the heading to separate it from the text.
The Second Heading Level
Italicized with the major words capitalized.
The paragraph is indented five spaces, or half inch on the left.
The Third Heading Level
Indented, italicized and major words capitalized.
Text in Sections
Font type Arial size 11 or Times New Roman size 12
The first paragraph is not indented.
Do not space between paragraphs within a section.
Entrepreneurship Dept, FBM
(2009)
11
TYPING FORMAT
Tables and figures
Professional in appearance and should not be hand drawn.
Auto fit to the Windows/contents from the Table menu of MSWord.
Should not split into two pages.
Printing
A laser quality printer.
Wide margin, at least one and half inch on the left, one inch on the
top, bottom and right.
Double spacing.
Binding
12
13
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MARKETING PLAN
Products
What products the company is planning to offer?
What is the product concept?
What are the unique or special characteristics of the products?
Are these products potentially to generate more sales?
Market
Who are the customers of the company?
What market segment are these customers in?
Where is the target market?
Will customer repurchase the products?
What is the size of the target market?
15
MARKETING PLAN
Competitors
Who are the competitors?
Where are the competitors?
Who are the major competitors?
What are the strengths and weakness of the major competitors?
What differences and similarities between our products and
products of the main competitors?
What strategy is planned to overcome competitors?
Will it be new competitors in the market?
How to monitor competitors?
What is the targeted market share?
How to penetrate and maintain the targeted market share?
What strategy to increase the market share?
What strategy to increase the sales?
Entrepreneurship Dept, FBM
(2009)
16
MARKETING PLAN
Price
What price to charge for the products?
Does company has a price range for the products?
How company set the price?
Is the price competitive?
Why customers willing to pay for the price?
Promotion
What promotional strategy to be adopted?
Why the company plans to adopt the strategy?
Do we have budget for these promotional activities.
How much is the promotion budged?
Is the strategy appropriate for our products?
How are we going to monitor the effectiveness of these promotional
activities?
Entrepreneurship Dept, FBM
(2009)
17
MARKETING PLAN
Place
How are we going to market our products?
What is the most appropriate distribution channel to
be adopted?
How are we going to deliver the products?
Does company has any policy regarding on returned
goods?
How to maintain good customer relations?
18
ORGANIZATIONAL PLAN
Does company has any policy regarding on recruiting and selecting new staff?
Who are the key members of the management team?
Do owners or partners have relevant experiences to the proposed project?
What experiences do owners or partners of the company have?
Who make decisions in the company?
Who plans for the company?
What jobs to be done?
What skills and experiences needed to do these jobs effectively?
Who will do these jobs?
Who are the key staff needed?
Are these staffs work full-time or part-time basis?
How much remuneration for the administrative staff?
Do staffs need training?
What training do they need?
How much the training will cost?
How long the training will take?
19
OPERATIONS PLAN
What are the operations processes involve in the
manufacturing or producing of our products?
Does company needs any customized infrastructure to
facilitate the operations processes?
What types and number of machineries and equipments
needed?
How much is the inventory for raw materials, semifinished and finished goods are?
How much is the inventory cost?
20
FINANCIAL PLAN
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CONCLUSION
Is the proposed project is viable to proceed?
Have you justified the claims?
APPENDIX
Have you attached every supporting facts or
documents in the appendix?
22
END OF MODULE 1