Eval and CTRL
Eval and CTRL
Eval and CTRL
Control
BY- ANUJ THAKUR (O3)
RITIKA PATIAL (18)
SARIKA WALIA (20)
SOURABH BHARDWAJ (22)
VIVEK DIXIT (29)
Concept of Evaluation
Concept of Evaluation
Directors
Chef Executives
SBU Heads
Financial Controllers
Executive Committees
Limits to Evaluation
Difficulties in Measurement
Resistance to Evaluation
Concept of Controlling
Set Control
Standards
Measure
Performance
Does
Performance
Match
Standards
YE
S
STOP
Take
Corrective
Action
Benchmarking
It is a strategy tool used to compare the performance of the business processes and
products with the best performances of other companies inside and outside the industry.
Benchmarking is the search for the industry best practices that lead to superior
performance.
This type of comparison proved very beneficial and Xerox, AT&T and other companies
began comparing the performance of their processes to the best standards in the industry.
Types of Benchmarking
Types of Benchmarking
Approaches of Benchmarking
There are four ways you can do benchmarking
Internal Benchmarking
Functional Benchmarking
Generic Benchmarking
Benchmarking
Advantages of Benchmarking
If done properly, its a low cost activity that offers huge gains.
Disadvantages of Benchmarking
Managers often resist the changes that are required to improve the
performance.