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Introduction To MIS - Lecture - Management Information System - Prof Goel

An MIS provides managers with information to support effective decision making and feedback on daily operations. It is an integrated collection of subsystems organized by function. An MIS generates reports from transaction data, including scheduled reports produced periodically, key indicator reports summarizing critical activities, demand reports providing custom information, and exception reports highlighting unusual situations. The MIS uses internal and external data stored in databases to generate fixed format and custom reports for managers via computer systems and intranets.

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112 views17 pages

Introduction To MIS - Lecture - Management Information System - Prof Goel

An MIS provides managers with information to support effective decision making and feedback on daily operations. It is an integrated collection of subsystems organized by function. An MIS generates reports from transaction data, including scheduled reports produced periodically, key indicator reports summarizing critical activities, demand reports providing custom information, and exception reports highlighting unusual situations. The MIS uses internal and external data stored in databases to generate fixed format and custom reports for managers via computer systems and intranets.

Uploaded by

Hananie Nanie
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Management Information

System

Leading Business into the Future

Management Information Systems


(MIS)
An MIS provides managers with information and
support for effective decision making, and provides
feedback on daily operations
Output or reports, are usually generated through
accumulation of transaction processing data.
Each MIS is an integrated collection of subsystems,
which are typically organized along functional lines
within an organization.

Flow of Management
Information

Schematic

Employees
Corporate
databases
of
internal
data

Business
transactions

Transaction
processing
systems

Operational
databases

Databases
of
valid
transactions

Databases
of
external
data

Management
information
systems

Corporate
intranet
Decision
support
systems

Application
databases

Drill-down reports
Exception reports
Demand reports
Key-indicator reports

Input and
error list

Scheduled
reports

Executive
support
systems

Expert
systems

Outputs of a
Management Information System
Scheduled reports
Produced periodically, or on a schedule (daily,
weekly, monthly)
Key-indicator report
Summarizes the previous days critical activities
Typically available at the beginning of each day
Demand report
Gives certain information at a managers request
Exception report
Automatically produced when a situation is
unusual or requires management action

Key Indicator Report Example


Daily Sales Key Indicator Report
This
Month

Last
Month

Last
Year

Total Orders Month to Date

$1,808

$1,694

$1,014

Forecasted Sales for the Month

$2,406

$2,224

$2,608

Exception Report Example

Daily Sales Exception Report ORDERS OVER $10,000


Prepared: 08/10/xx
Order
#

Customer
ID

Sales
Rep ID

Ship
Date

Quantity

Item #

Amount

P12453

C89321

CAR

08/12/96

144

P1234

$13,214

P12453

C89321

CAR

08/12/96

288

P3214

$15,660

P12453

C03214

GWA

08/13/96

12

P4902

$11,224

Characteristics of a Management
Information System
Provides reports with fixed and standard formats.
Hard-copy and soft-copy reports.
Uses internal data stored in the computer system.
End users can develop custom reports.
Requires formal requests from users.

Management Information Systems


for Competitive Advantage
Provides support to managers as they work to
achieve corporate goals.
Enables managers to compare results to established
company goals and identify problem areas and
opportunities for improvement.

MIS and Web Technology


Data may be made available from
management information systems on a
companys intranet.
Employees can use browsers and their PC
to gain access to the data.

Internet
Internet

An Organizations
MIS
Financial
MIS

Business
transactions

Transaction
processing
systems

Business
transactions

Extranet
Extranet

Databases
of
valid
transactions

Databases
of
external
data

Accounting
MIS

Drill down reports


Exception reports
Demand reports

Marketing
MIS

Key-indicator reports
Scheduled reports

Human
Resources
MIS
Etc.

Functional Information System

Etc.

Databases of
internal data

Databases of
external data

Financial
DSS

Business
transactions
Transaction
processing
systems

Databases
of valid
transactions
for each
TPS

Business
transactions

Internet
Internetoror
Extranet
Extranet

Business
transactions

Financial
MIS

Financial statements

Operational
databases

Uses and management


of funds
Financial statistics
for control

Customers,
Suppliers

Financial MIS

Financial
applications
databases

Financial
ES

Databases of
internal data

Databases of
external data

Manufacturing
DSS

Business
transactions
Transaction
processing
systems

Databases
of valid
transactions
for each
TPS

Business
transactions

Manufacturing
MIS

Quality control reports


Process control reports

Internet
Internetoror
Extranet
Extranet

Operational
databases

JIT reports
MRP reports
Production schedule
CAD output

Business
transactions

Manufacturing
applications
databases

Customers,
Suppliers

Manufacturing MIS

Manufacturing
ES

Databases of
internal data

Business
transactions

Transaction
processing
systems

Databases of
external data

Databases
of valid
transactions
for each
TPS

Marketing
MIS

Manufacturing
DSS

Marketing
applications
databases

Sales by customer
Sales by salesperson

Operational
databases

Sales by product
Pricing report
Total service calls
Customer satisfaction

Marketing MIS

Manufacturing
ES

Databases of
internal data

Business
transactions

Transaction
processing
systems

Databases
of valid
transactions
for each
TPS

Databases of
external data

Human
Resource
MIS

Manufacturing
DSS

Human
resource
applications
databases

Benefit reports
Salary surveys

Operational
databases

Scheduling reports
Training test scores
Job applicant profiles
Needs and planning
reports

Human Resource MIS

Manufacturing
ES

Other MISs
Accounting MISs
Provides aggregated information on accounts
payable, accounts receivable, payroll, and other
applications.
Geographic Information systems (GISs)
Enables managers to describe aspects of a
particular geographic region.

Thank you

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