Learning, Knowledge and Effective Performance

LEARNING,KNOWLEDGE
AND EFFECTIVE
PERFORMANCE
BM025-3-2
ACTION LEARNING
LEARNING OUTCOME
To understand and discuss the concept of
action learning.
Module Code and Module Title
Title of Slides
What is Action Learning?

Action learning is a means of collaborative
workplace learning through which people learn with
and from each other (Ewing 2004).
Action learning is a professional process
encouraging reflection, social support and action to
address personal and group learning needs
Action learning values the expertise of its
members.
Title of Slides
The Creator of Action Learning

Professor Reginald Revans, the originator of action
learning, died aged 95 in January, 2003. He had
invented and developed this method in the UK in the
1940s, working in the Coal Board and later in hospitals
Title of Slides
What does it involve?

Teams of up to 5-6 come together to learn with
and from each other (action learning set)
A facilitator
Time to learn together and a shared focus for
learning
A commitment to action, reflection and change
A supportive and risk free learning space
Clear goals for learning set by team
Title of Slides
Characteristics of Action
Learning
The group
The facilitator
A questioning
and reflective
process
Questions
A commitment
to learning
The resolution
to take action
Title of Slides
www.hihtworld.com
What it is NOT
Non hierarchical
Non traditional focus
Not a formal meeting
Not counseling or therapy
Not seminar or class discussion
Title of Slides
How does action learning work?
reflecting
Myknowledge
&theory
about..
collaborating
Quality
learning
sharing
action
Knowledge&
theoriesof
others
Myknowledge&
theoryin
practice
Knowledge&
theoriesofothersin
practice
Turbill1994
Title of Slides
Dynamic, active learning

L = P + Q where:
(L) Learning is a function of
(P) Programmed knowledge
(Internet-based courseware, library and

practitioner knowledge)
(Q) Questioning insight
(Learning to ask the right questions)
9
Title of Slides
www.hihtworld.com
The Action Learning Set

Web of support:
Learning coach
Work teams
Line managers
Project clients
Colleagues
Friends & family
Others
learning set
learner
(associate)
7-17 associates
Specialist advisers
Own learning
Shared learning
10
Title of Slides
www.hihtworld.com
Action Learning - Worldwide
Sodexho
Novartis
Siemens
Boeing
Caterpillar
Baxter
Singapore Polytechnic
Fairfax Schools
Organization of American
States
General Electric
DuPont
Samsung
American University
Title of Slides
Why Action Learning?

Action learning leads with questions (not content) and
fosters shared, work-based Learning. It:
is learner-centred and can be tailored
to the needs of a group
promotes higher level, active learning

encourages co-operation and teamwork
is based on outcomes, not recall
uses technology to enable cost effective
communication and access to knowledge
12
Title of Slides
www.hihtworld.com
Power and Benefits

of Action Learning
Solves complex
problems and
challenges in a
systems-thinking
approach
Builds powerful teams
Enables individuals
and teams to learn
while working
Creates a corporate
culture that can
handle change and
learns
Develops leadership
competencies
Develops systems
thinking and creativity
Title of Slides
How Action Learning Differs

from Other Problem-solving
Groups
Learning and team development as important as

solving the problem
Groups charged with implementing as well as
solving real problems
Membership not reserved to experts or involved
people
Questions precede answers; dialogue over
discussion and debate
Learning coach with power
Actions and strategies requiring systems thinking
Title of Slides
Problems/Challenges for Actions

Learning
Important to the organization or
individual - not a made-up exercise
Unimportant problems diminishes
creativity, commitment and learning
The more complex in nature, the more
powerful and valuable is the action
learning
Problems should be feasible and within
the authority and/or responsibility of
group
Title of Slides
Examples of Problems for

Action Learning
Recruiting high tech workers

Developing training programs for leaders
Improving information systems
Six Sigma projects
Improving customer service
Resolving conflict between departments
Developing a new performance appraisal system
Establishing work schedule
Title of Slides
Creating Organizational Change

and Building Learning
Organizations
Organizations are now able to adapt to
change more quickly
Action learning groups are models of
learning organizations
Members assure that knowledge is
captured and transferred
Every event is a learning opportunity
Learning is connected to all business
goals
Title of Slides
EXAMPLES OF
ACTION LEARNING
Title of Slides
Title of Slides
AN EXAMPLE OF ACTION LEARNING
Academic partner and

teacher sharing classroom
observations
Shared notes with teacher
Teacher talked about why
she did what she did in
lesson
Links made to QTF
Note: teacher release
needed.
Title of Slides
Academic partner demonstrates writing

strategies
Title of Slides
TUTORIAL QUESTIONS
1. Describe the concept of action learning and
the conditions necessary to make it
effective/succesful.
2. Critically evaluate the good and bad aspects

of action learning if it is to be applied in a
manufacturing organisation.
(13 marks)
.
Title of Slides
CLASS ACTIVITY
Think about a problem to solve(perhaps at
Apiit) . Form an action learning set. There
must be:
-a facilitator
-a valid problem to solve
-solutions/ recommendations to act upon
-the use of the equation/formula for it to
work
Title of Slides

Learning, Knowledge and Effective Performance

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LEARNING,KNOWLEDGE

Module Code and Module Title

What is Action Learning?

The Creator of Action Learning

Module Code and Module Title

What does it involve?

Module Code and Module Title

Module Code and Module Title

How does action learning work?

Dynamic, active learning

(Internet-based courseware, library and

The Action Learning Set

Module Code and Module Title

Action Learning - Worldwide

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Why Action Learning?

promotes higher level, active learning

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Power and Benefits

How Action Learning Differs

Learning and team development as important as

Module Code and Module Title

Problems/Challenges for Actions

Examples of Problems for

Recruiting high tech workers

Module Code and Module Title

Creating Organizational Change

Module Code and Module Title

Module Code and Module Title

Module Code and Module Title

AN EXAMPLE OF ACTION LEARNING

Academic partner and

Module Code and Module Title

Academic partner demonstrates writing

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2. Critically evaluate the good and bad aspects

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