Chapter 8-Mis Personnel

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MIS PERSONNEL

Chief Information Officer (CIO)


Data Processing Director
System Analysts
Programmers
Database Administrators
Telecommunication and Network Management
Information Center Personnel
OA Personnel
Computer Operations Personnel

SYSTEM ANALYSTS
Characteristics of System Analyst
Are technology prof. charged with analyzing, designing &
implementing large CB ISs.
They have crucial interface among users, top mgt,&
programmers,
They must possess domain & technical Knowledge

Importance of System Analysts


Required Skills of a System Analyst
- Communication Ability
-

Logical Ability
Creativity
Technical Competence
* Graphical
* Narative
* Quantitative
General Business Knowledge

SYSTEM ANALYSTS
Three types of organizations employ SAs
Business Organizations
Most SA are employed by B Organizations, in which
the system work is done.
They are in-house employees, who design the system
within the firm under directions of mgt

The manufacturer of Computing Equipment


Who assist sales representatives in selling equipment &
assist customers in installation etc

Management Consulting Firms


A/C firms, EDP System that specialized in comp
problems

PROGRAMMERS
Application Programmers
code application programs the software that serves
the direct needs of end-users.

Maintenance Programmers
are responsible for maintaining, updating & keeping
application programs running for years after they were
initially written

System Programmers
code programs for system the software which
enables the application programs to run.

TELECOMMUNICATION &
NETWORK MANAGEMENT
Telecommunication & network managers are
responsible for meeting the data communication
needs of users in the organization
The increasing trends towards networking &
distributed processing has increased the
importance & prevalence of these positions.
The individuals in these jobs are responsible for all
business telecommunication system, including
voice & video communications.
LAN Administrators are more common in
organizations

INFORMATION SYSTEM
PERSONNEL
Information Center (IC) is usually established to
help end-users choose the decision-support
resources they need in order to better perform
their jobs
They are responsible to train the users to use
specific software packages
Are responsible for supporting users on continuing
basis
Are responsible for setting standards that promote
the sensible growth of personal computing
resources within the firm.

OFFICE AUTOMATION
PERSONNEL
An OA group is responsible for providing the firm
with a cost efficient, integrated approach to use
such office technology as electronic document
processing & email
They are responsible for setting up a long-range
plan for OA arranging for demonstrations, and
helping end-users with system choices.

COMPUTER OPERATIONS PERSONNEL


Computer Operations Manager
is the person in charge of the entire operations
activity

Computer Operators
are the people in charge of running the
equipment at the computer center.

Data-entry personnel
are the people who enter data into the main
computer system

System Librarians
are the people who are responsible for
managing data stored off-line on such media as
tapes and disks.

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