Wateen Telecom Limited Corporate Profile
Wateen Telecom Limited Corporate Profile
Wateen Telecom Limited Corporate Profile
2
Wateen Key Investment Highlights
Key markets with high growth profile at infant phase with high propensity to use of such services:
Internet market infant at 5 million
Untapped Markets with High
Fixed LL/WLL Voice market of 6.2 million
Growth Potential Limited quality telecoms infrastructure in country
12.7m TV Sets with 4.8m pay TV users in highly fragmented HFC market with industry media
spend of PKR 23 billion
Large population in Pakistan growing annually at c. 2% with growing middle class and young ages
17 National and 4 international LDI POPs catering for 1 billion plus minutes per annum
Leading network (10,000+ km optic fiber infrastructure, 1,100 WiMAX sites)
Established Operational Track
Record Only converged multi access service provider
Established VSAT network (C band + Ku Band) with 500+ MHz of bandwidth in use
WiMAX network rolled out in 22 cities with 1,100 sites
Wateen has been profitable since inception, delivered cum profit of PKR 2.1 billion from
Self Funded Operations with
Strong Growth Outlook inception to 30 Nov 2009
Well balanced product portfolio to allow profit and cash generation to match investment in new
services
3
Key achievements
With in a short span of time Wateen has achieved:
• The company has launched one of the world’s largest WiMAX (3.5 GHz) network covering 22 cities and 1,100 sites
across Pakistan
• Customer base of over 150,000 representing more than 60 percent of the wireless broadband market
• 12,000 broadband customers over fiber with 2,700 corporate links including 26 out of 31 commercial banks in Pakistan;
Major clients include
Carrier: Warid, CM Pak for dark fibre, Telenor for managed capacity and VSAT, Mobilink for OFC joint preventive
measures
Corporates: Clients include 26 Banks, 8 Media companies, 13 Telecos & Carrier over 2,700 links in other corporates
• The Company is also proudly the largest operator of Satellite services in the country with 500+ MHz in commercial use
• Largest alternative LDI operator in the country; over 1 billion minutes per annum including direct LDI routes /
interconnects with major incumbents i.e. Etisalat, STC, BT, MOC Kuwait etc.
• Deployed fully redundant fibre optic network in record time spanning over 10,000+ Kms
• Established sales channel network which can be leveraged to ensure critical momentum
• Well trained Wireless Operation team for installation and support
• Tested business processes including entire customer lifecycle management
• Largest ISP call centre – (200 agents capacity)
• Robust pre/post paid billing system
• State of the art Business Intelligence (BI) system in place
• Tele-housing / Co-location facilities in 70 cities
• Cisco top customer advocacy partner in the Middle East, Africa Region in 2006
• Successfully completed VAR / PS (IP telephony, IP Contact Centre, Data Centre, Enterprise Data Network) project in
Uganda, Congo and Bangladesh
• On an investment of PKR 2 billion, Company delivered cumulative revenue of PKR 37.5 billion, EBITDA of PKR 5.8
billion and profit of PKR 2.1 billion since inception to November 2009 including management fee
Overview of Wateen’s Strategy
Product portfolio
Create a balanced portfolio of products and services to ensure
Short & Medium term profit generation (such as LDI, Managed Capacity and Solutions);
Medium & Long term cash generation (such as WiMax); and
Long term shareholder value enhancement (FTT(x) and Infotainment)
Management of operational risk profile and optimization of cash flows
Growth strategy
Product innovation and rapid time-to-market
Leveraging infrastructure and cross / up selling from Wateen’s complementary business
lines
Strong resource base in Pakistan for local and international opportunities
Alliances and partnerships with strategic vendors, brands and partners
Customer focus and technological excellence
Focus on customer satisfaction and experience through extensive CRM
Provide high quality service at affordable prices
Focus on consumer communities & industry (business markets) segments
Technical excellence / understanding technical solution to meet commercial needs
5
Wateen’s Network
Wateen Optical Fiber Cable (OFC) Network
providing inter and intra city connectivity Karachi to
Peshawar Mardan
Nawabshah
Td.Adam
Berani Hyderabad
RY Khan
Gawader Kalri
Jam Nawaz Ali
Jehlum
Hyderabad Mirpur Khas
Jamshoro
Umer Kot
Okara
Nooriabad
Karachi Thatta
Judho
Chachro Sheikhupura
Sujawal JatiTando Bhago
Gharo
Mirpur Sakro Badin Islamkot
Chuhar Nagar Parkar
Ghora Bari Shah Bandar
Jamali
Kati Bandar
6
Products & Services
Wholesale products
Dark Fiber
Lambda Service
Managed Capacity
LDI
DPLC & IPLC and Transit
WiMAX B
Co-location / Telehousing ro
FTT(x) adband age
d
Man acity
OFC
Value Added Reselling (VAR)
Cap Satellite
Professional Services Communication
Managed Network Services (MNS)
Co ce
Hosted Solutions n ve g en
rg er
en o nv
Retail products
Convergence
ceC
Broadband Internet
Solutions Media
Data Portfolio
Telephony – consumer
Wateen Audio Conferencing VAR & PS
Wateen Video Telephony
BPO VAS / Portal
Carrier Pre-Select (CPS)
Calling Card / Calling account
TV Channels
Roadmap
High
IP / Converged Broadband
Satellite/ GPON
FTT(X) TV Channels
Managed Capacity (Int’l Distribution)
DTH
Capacity (Rebroadcast / Own)
(OFC) Video Calling e.g. Skype,
Triple Play Application & Software Vounage
(Satellite TV)
Development
e.g. GEO, Hum, MTV, HBO, FTV
e.g. BSkyB, Tata Sky, Astro
Managed Capacity Enhanced Voice Digital Content
(IP Centrix) BPO
Value / Priority
Class 4 / LDI
Int’l LDI Wholesale (Trading Floor)
e.g. IDT, BT
LDI Retail
Calling Card & LCR Communications
LDI Retail Solutions
Calling Accounts Content & Media
Out of Plan
3,500 3,018
20,000
16,185 3,000
16,000 2,500 1,998
12,000 2,000
9,289
1,500
8,000 786
4,448 1,000 503
4,000 2,794 500
0
0
2006 2007 2008 2009
2006 2007 2008 2009
Wateen will acquire the remaining 49% stakes of WSPL from Mr. Jahangir Ahmed at a
price of PKR 1,234.18 per share, amounts to PKR 490,000,000, to make it a wholly
owned subsidiary.
Par value of the share is PKR 100; whereas breakup value stands at PKR 452
EPS for the year ending 30th June 2009 stands at PKR 327
Annexure
Wateen Licenses
Nam e of
Iss uing previous Licens e
Licenses Authority ow ner NOC date Territory Licens e No. Lice nse Date Expiry Date Term
Long Distance and International
License (LDI) -
Pakistan PTA Warid Telecom 26-Oct-05 Pakistan 10(17)-2004 26-Jul-04 25-Jul-24 20 Years
Data Class Value Added
Services License (CVAS) DIR (L)/CVAS-
- Pakistan PTA NIL NIL Pakistan 214/PTA/2007 10-May-07 9-May-22 15 Years
Long Distance and International LDI-
License (LDI) - LDI(AJK&NA)-
AJK & NA PTA NIL NIL AJK & NA 05-2008 28-May-08 27-May-28 20 Years
Data Class Value Added AJK & NA DIR (L)/CVAS-
Services License (CVAS) - AJK (TR-1 & TR- 12/AJK&NA/P
& NA (TR-1 & TR-2) PTA NIL NIL 2) TA/2008 28-May-08 27-May-23 15 Years
Data Class Value Added DIR (L)/CVAS-
Services License (CVAS) AJK & NA 13/AJK&NA/P
- AJK & NA (TR-3) PTA NIL NIL (TR-3) TA/2008 28-May-08 27-May-23 15 Years
Wireless Local Loop License
(WLL) - Muzafaraba WLL(AJK&NA/
Muzafarabad (TR-2) PTA NIL NIL d (TR-2) TR-II-02-2009 3-Jun-09 2-Jun-29 20 Years
Northern
Wireless Local Loop License Areas WLL(AJK&NA/
(WLL) - Northern Areas (TR-3) PTA NIL NIL (TR-3) TR-III-02-2009 3-Jun-09 2-Jun-29 20 Years
Wireless Local Loop License
(WLL) CTR, NTR-I, KTR, MTR,
STR-I, RTR, HTR, STR-V, NTR-II, October,
GTR, ITR, FTR, WTR PTA Warid Telecom 2005 CTR WLL-03-2004 1-Dec-04 30-Nov-24 20 Years
Wireless Local Loop License
(WLL) – ITR, LTR (N/S), KTR,
FTR, GTR PTA Microtech Links 31-Aug-06 ITR WLL-04-2004 4-Nov-04 3-Nov-24 20 Years
WLL spectrum and cell sites
Region Band Range City Shared Own Grand Total
Abbotabad 9 1 10
CTR 21 3499.25-3520.25
Attok 1 0 1
FTR 42 3499.25-3541.25
Bahawalpur 8 1 9
GTR 42 3541.25-3583.25 D I Khan 5 1 6
HTR 21 3499.25-3520.25 Faisalabad 71 4 75
ITR 42 3499.25-3541.25 Gujranwala 37 2 39
KTR 42 3499.25-3541.25 Gujrat 15 2 17
LTR* 42 3499.25-3541.25 Hyderabad 23 1 24
ISB/RWP 119 16 135
MTR 21 3499.25-3520.25
Jhelum 11 1 12
NTR-1 21 3499.25-3520.25
Karachi 211 30 241
NTR-2 21 3499.25-3520.25 Lahore 197 28 225
RTR 21 3499.25-3520.25 Multan 38 3 41
STR-1 21 3499.25-3520.25 Okara 9 1 10
STR-V 21 3499.25-3520.25 Peshawar 39 1 40
WTR 21 3499.25-3520.25 Quetta 26 1 27
RYK 4 2 6
Sahiwal 10 1 11
Sargodha 12 1 13
Sheikhupura 9 0 9
Sialkot 20 4 24
Sukkur 8 1 9
*In partnership with DHA Grand Total 882 102 984
Competitive landscape
L
H
Product portfolio
Wholesale products
Dark Fiber
o Dark Fiber is leased to organizations seeking dark fiber connectivity on an IRU basis i.e. Indefeasible Right of Use
which varies from 3 years to 20 years; depending on customer preference. Wateen only provides the customer with a
pair of dark fiber and the customer is responsible for ‘lighting’ it up i.e. making it operational by setting up the required
equipment. The product is positioned to match the insatiable appetite for bandwidth in the Carrier & Operator segment,
specifically the mobile phone operators. With Wateen’s nationwide optical fiber network capacity almost at an unlimited
level, Wateen introduced this product in the market to gain high margins and a quick ROI from optical fiber network.
Lambda Service
o Wateen Lambda service provides 10Gbps connectivity over fiber, by ‘lighting’ up just a single wavelength from the full
optical signal, stretching up on the nationwide fiber network. The allocation of bandwidth over the lit-up Lambda is
targeted to serve as the secondary/redundant link for the carrier, ensuring high reliability and availability imposed
through the Service Level Agreement (SLA).
Managed Capacity
o Where customers seek lower capacities of bandwidth, Wateen offers managed capacity on its fiber and VSAT
networks. Wateen’s clear channel circuit or Layer 2 MPLS Virtual Private Network (VPN) also known as L2VPN, is a
point-to-point “pseudo-wire” service. It is used to replace existing physical links based on TDM circuits. This model is
mostly suitable for customers who have a traditional hub and spoke network topology. All sites are connected to an
aggregation site which serves as the regional hub resulting in a point to multipoint link between the aggregation site
(the hub) and the remote sites (spokes).
Product portfolio - Wholesale
DPLC & IPLC and Transit
o DPLC provides for domestic transport within Pakistan, whereas IPLC provides transport across international
destinations. For DPLC (Domestic private leased circuit) Wateen uses its own Optical Fiber network both on the
nationwide and metropolitan area networks, whilst for an IPLC (International private leased circuit) various submarine
cable systems are used. IP-Transit, simply put, is raw Internet bandwidth which operators and large organizations
acquire to have presence on the Internet backbone.
Co-location / Telehousing
o For our strategic partners, Wateen provides state of the art facilities for Co-location/Tele-housing, to deploy their
infrastructure. The sites have a provisioning of inter carrier connectivity, space, security, fire detection/suppression,
back up power and bandwidth capacity.
System Integration
o Value Added Reselling (VAR) - Wateen adds value by selling high technology products backed with skilled and low cost
deployment and support. Some of its products include IP Telephony, IP Contact Center, IP/MPLS, EDN’s and Intelligent
Video Surveillance Systems.
o Professional Services - Wateen’s Professional Services deliver customized services for the planning, designing,
implementation, and optimization of IT/Telecom solutions based on business needs of the customer.
o Wateen also provides Managed Network Services (MNS) and Hosted Solutions for varied needs of customers.
Product portfolio - Retail
Retail products
Broadband Internet
o Wateen has revolutionized the way Broadband services are offered to the consumer. With service offerings in
more than 22 cities and an experienced set of individuals who specialize in WiMAX services, Wateen is miles
ahead of newer WiMAX players. For the premium seeking market, Broadband services through HFC (Hybrid
Fibre Coaxial) and GPON (Gigabit Passive Optical Network) in Lahore, Multan and Karachi in the near future,
offer the consumer a unique taste of unmatched service excellence.
Data Portfolio
o Enterprise customers can enjoy a virtual private network (VPN) for provision of secure clear channel circuit, which
is offered in Layer 2, Layer 3 and Any-to-Any configuration to cater to various needs of different customers. The
product is offered on multiple platforms and on various bandwidths so that various bandwidth requirements can
be fulfilled, along with the flexibility of the client to request a change in bandwidth.
Telephony – consumer
o Wateen’s Fixed Line Telephony has been designed to meet and exceed the basic communication requirement of
every customer – an affordable and high quality telephone service. Leveraging Wateen’s longhaul network and its
LDI operations, Wateen provides its customers with reliable and superior services. Wateen’s fixed line telephony
seeks to enrich the ‘Telephony Lifestyle’ of its subscribers by offering them high quality services, user friendly call
management features and empowering them through a self-care portal.
Wateen Audio Conferencing
o Wateen audio conferencing services allow home users with a hassle-free tool to communicate with anyone and
everyone in their social networks – speaking to many family members in different countries simultaneously or
carrying out a group study session without ‘actually’ being present together is all easier than it sounds.
Product portfolio - Retail
Motorola
Huawei Technologies
CISCO
IBM
Polycom
Microsoft
National Engineers System Integrators
Sponsors’ profile
The Company enjoys a strong sponsorship of Warid Telecom International LLC and
Bank Alfalah Limited;
Both companies are backed by the Abu Dhabi Group;
Existing shareholding pattern of WTL is:
1,120 1,190
1,042 1,046 1,050
836 921
733
Mobilink
Current ARPU $3.2 Warid
32%
19%
Telenor
23% Ufone
19%
Industry overview
Content & Media
Approximately 13.0m TV set owners
90%+ urban penetration
75%+ rural penetration
5.2 million are Pay TV subscribers¹
Wholesale market of 600 cable operators and 4,000 loop Internet Subscribers (m) & Penetration (% )
operators¹
2.4%
1.5m active GPRS users² 2.1%
Last year’s media spend estimated at $285m 1.5%
1.3% 1.3% 4.0m
1.1% 3.5m
Internet 1.6m
2.0m 2.1m 2.4m
¹ Asia Pacific Pay-TV & Broadband Market 2007 Report, PEMRA 2006
² Internal market intelligence
Thank you