Topic 1 - Ethics and Business
Topic 1 - Ethics and Business
Topic 1 - Ethics and Business
Learning Outcomes
1. Able to explain the reasons as to why positive business ethics
is important in the business environment.
2. Able to explain the nature of business ethics as an academic
discipline.
3. Able to distinguish the ethics of personal integrity from the
ethics of social responsibility.
4. Able to distinguish ethical norms and values from other
business-related norms and values.
5. Able to distinguish legal responsibilities from ethical
responsibilities.
Definitions
Ethics (p.593) = ethos. Refers to those values, norms,
beliefs, and expectations that determine how people
within a culture live and act.
Values (p.598). Those beliefs that incline us to act or
choose in one way rather than another.
Ethical values (p.593). Those properties of life that
contribute to human well-being and life well lived, such
as happiness, respect, dignity, integrity, freedom,
How do we live?
As an individual; As a member of a society; As an
employee in a business; As a leader in society; As a
business leader; As a corporation; As an organization.
Our action (behaviour) speak of our ethics.
So our actions in conducting our business speak of our
business ethics.
What could have been done? What should have been done?
6. Ethical responsibilities go
beyond legal compliance
Could you cite an example of a law in Malaysia?
Perhaps on treatment of employees, customers
etc.
Could you cite examples of actions taken by
businesses in Malaysia (their behaviours) in
responding to this law?
Rizals caf.
Rizal caf is open for business! It targets neighbourhood shopping centres.
Its layout offers a separate area for men and women. It serves only local
coffee it buys local coffee beans directly from local farmers and roasts
them in-house. It does offer local tea and other hot drinks as well as fruit
juices. But it shuns carbonated drinks. Its a non-smoking caf and it
prohibits mobile phone conversation in the caf. It does not offer free wi-fi.
It has a reading corner and a stock of books for customers to borrow
mainly novels. Its menu comprises, arguably, health products - low fat and
low sugar. It avoids serving products made from refined flour, rice and
sugar. Once in a month, it organises a day for free advices given by
professionals: medical doctors, gym instructors, lawyers, nutritionists, and
the like. It hires just about anyone who are willing to undergo a month
training and has passed its training programme.
Questions
1. Have the management of Rizal caf made ethical
decisions?
2. What are the facts?
3. What are the issues?
4. What are the alternatives?
5. Who are the stakeholders?
6. What are the consequences of various
actions/behaviours to stake holders?