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Managing in A Dynamic Environment: All Rights Reserved

management a competency building approach

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Tushar Tandel
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62 views21 pages

Managing in A Dynamic Environment: All Rights Reserved

management a competency building approach

Uploaded by

Tushar Tandel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Chapter 1

Managing in a Dynamic
Environment

Copyright 2005 by South-Western, a division of Thomson Learning


All rights reserved

Learning Objectives
Define Managers And Management.
Explain What Managers Do.
Describe The Competencies Used In
Managerial Work And Assess Your Current
Competency Levels.

Copyright 2005 by South-

Managers and Managing


Competency - A combination of knowledge,
skills, behaviors, and attitudes that contribute to
personal effectiveness.
Managerial Competencies - Sets of knowledge,
skill, behaviors, and attitudes that a person needs
to be effective in a wide range of managerial jobs
and various types of organizations.

Copyright 2005 by South-

A Model of Managerial Competencies


(adapted from Figure 1.1)

Communication
Competency
Teamwork
Competency

Planning and
Administration
Competency

Global
Awareness
Competency

Strategic
Action
Competency

Self-Management
Competency

Copyright 2005 by South-

A Model of Managerial Competencies


(adapted from Figure 1.1)

Communication
Competency
Teamwork
Competency

Global
Awareness
Competency

Managerial
Effectiveness
Self-Management
Competency

Copyright 2005 by South-

Planning and
Administration
Competency

Strategic
Action
Competency

Characteristics of an Organization
An organization has a structure.

An organization consists of a group of people


striving to reach goals that individuals acting
alone could not achieve.
Copyright 2005 by South-

Managers and Management


A manager is a person who plans, organizes,
directs and controls the allocation of human,
material, financial, and information resources
in pursuit of the organizations goals.
Management refers to the tasks and activities
involved in directing an organization or one of
its units: planning, organizing, leading, and
controlling.
Copyright 2005 by South-

Basic Managerial Functions


(adapted from Figure 1.2)

Organizing

Leading

Planning

Controlling
Copyright 2005 by South-

Planning

Planning involves defining organizational


goals and ways to meet them.
Managers plan for three reasons
1) Establish an overall direction for the
organizations future.
2) Identify and commit resources to achieving goals.
3) To decide which tasks must be performed to reach
those goals.

Copyright 2005 by South-

Organizing

Organizing is the process of deciding


where decisions will be made, who will
perform what jobs and tasks, and who will
report to whom in the company.

Copyright 2005 by South-

10

Leading

Leading involves getting others to perform


the necessary tasks by motivating them to
achieve the organizations goals.

Copyright 2005 by South-

11

Controlling

Controlling is the process by which a person,


group, or organization consciously monitors
performance and tracks corrective action.

Copyright 2005 by South-

12

Basic Levels of Management


(adapted from Figure 1.3)

Top
Top
Managers
Managers
MiddleManagers
Managers
Middle
First-LineManagers
Managers
First-Line
Nonmanagers
Nonmanagers
Copyright 2005 by South-

13

Levels of Management
First-line Managers: have direct responsibility
for producing goods or services
Middle Managers:
Coordinate employee activities
Determine which goods or services to provide
Decide how to market goods or services to
customers

Top Managers: provide the overall direction of


an organization
Copyright 2005 by South-

14

What It Takes To Be A Great Manager

Communication Competency
Planning and Administration Competency
Teamwork Competency
Strategic Action Competency
Global Awareness Competency
Self-Management Competency

Copyright 2005 by South-

15

Communication Competency
Informal Communication
Formal Communication
Negotiation

Copyright 2005 by South-

16

Planning and Administration


Competency
Information gathering, Analysis, and Problem
Solving
Planning and Organizing Projects
Time Management
Budgeting and Financial Management

Copyright 2005 by South-

17

Teamwork Competency
Designing Teams
Creating
Supportive
Environment
Managing Team
Dynamics

Copyright 2005 by South-

18

Strategic Action Competency


Understanding the Industry
Understanding the Organization
Taking Strategic Actions

Copyright 2005 by South-

19

Global Awareness Competency


Cultural Knowledge and Understanding
Cultural Openness and Sensitivity

Copyright 2005 by South-

20

Self-Management Competency

Integrity and Ethical Conduct


Personal Drive and Resilience
Balancing Work and Life Issues
Self-Awareness and Development

Copyright 2005 by South-

21

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