Scribd
Upload
105 views17 pages

Case Analysis Using Six Thinking Hats

This document discusses the six thinking hats approach to analyzing problems and making decisions. It provides an example of analyzing a situation where beekeepers measured the number of flowers visited by bees but did not achieve their honey production goal. The six perspectives examined are: facts (they lacked goal clarity and focus was on visits not honey), feelings (bees felt dissatisfied with lack of goal clarity and increased competition), benefits (goal clarity and constructive competition could help), risks (individual recognition increased unproductive competition), alternatives (they had good workers but needed better goals), and control (using a team effectiveness model to improve environment, design, and processes).

Uploaded by

dennist26
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
105 views17 pages

Case Analysis Using Six Thinking Hats

This document discusses the six thinking hats approach to analyzing problems and making decisions. It provides an example of analyzing a situation where beekeepers measured the number of flowers visited by bees but did not achieve their honey production goal. The six perspectives examined are: facts (they lacked goal clarity and focus was on visits not honey), feelings (bees felt dissatisfied with lack of goal clarity and increased competition), benefits (goal clarity and constructive competition could help), risks (individual recognition increased unproductive competition), alternatives (they had good workers but needed better goals), and control (using a team effectiveness model to improve environment, design, and processes).

Uploaded by

dennist26
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 17

Analysis / Problem solving using six hats

Foundation Batch 21

Data, information, facts known and needed.


Reporting and listening
Range of accuracy
Relevance
Conflicting information and dealing with the
same
Separating fact from speculation

Hunches. Gut instinct. Intuition. Feelings.


Range of feelings tool.
Decision making tool.
Idea sorting tools.
Idea power tools.
Level of commitment tool.

Benefits with rationale. The optimistic


view. Plus points.
Needs effort , sensitivity , interest
Frames of value tool.
Levels of feasibility tool.
Competitive advantage screen.
Sense of potential.

Risk assessment. Potential problems. Danger.


Difficulties.
Find errors in logic.
Speculate about the future.
Note ways something does not fit.
Set out to remove difficulties with green hat
solutions

Creativity. Ideas. Alternatives. Solutions.


Possibilities.
idea generating tool.
Deliberate search for alternatives
modifying idea .
Time and space for creative thinking.

Process control. Managing the thinking.


Focus tool.
Thinking agenda development.
Time management plan.
Keep egos and argument in check.
Action planning for next steps, roles,
responsibilities, time

Questions to be
asked.

What are the facts and figures?


Objects , facts and figuresUnderstanding the problem
Whats your gut reaction? How do you feel
about
this?
Emotions
and feelings - Personal
views - perception

Why cant we do this?


What prevents
us?
Cautious , careful - Key issues disadvantages

How can we do this?


Positive , Advantages,
speculative
What are additional
opportunities?
Creativity , ideas
alternative solutions

How should we think about


Control & organization (mental
this?
models)

Beekeeper -1 Analysis

Objects , facts and figuresUnderstanding the problem

What are the facts and figures?


Established a performance Mgt. approach.
Measured no. of flowers visited
Extensive measurement system
Individual feedback was provided mid
season
Created special awards more flowers visited.
No focus on actual goal.- more honey
production

Cautious , careful - Key issues disadvantages


Why cant we
do this?
What prevents
us?
Lacked goal clarity,
focus was on more visit to flowers
Bees visited more flowers
To increase visits (goal) ,carried less
honey
Individual recognition was there hence
more competition
At the end of the season could not meet
the target

Emotions and feelings - Personal


views - perception
Whats your gut reaction? How do you feel
about this?
Bees felt highly dissatisfied
Lack of clarity in goals
Increased unproductive competition
strained relationships among fellow beings

Positive , Advantages,
speculative
How can we do this?
Goal Clarity
Constructive / productive
competition
Collaborative approach

Creativity , ideas alternative


solutions

What are additional


opportunities?

Good competition
Hardworking individuals
Effective system but lacked
clarity in goals.

Control & organization (mental models)

How should we think about


this?
Team Effectiveness Model
Organizational and
Team Environment
Reward systems
Communication
systems

Team Design
Task characteristics
Team size
Team composition

Physical space
Organizational
environment
Organizational
structure
Organizational
leadership

Team Processes
Team
Team
Team
Team

development
norms
roles
cohesiveness

Team
Effectiveness
Achieve
organizational
goals
Satisfy member
needs
Maintain team
survival

You might also like