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    BSC Workshop For UAMS

    Uploaded by

    Mario Wallace
    This document outlines an agenda for a workshop on understanding the balanced scorecard. The workshop will include activities to align a department's mission to the overall organization's mission, conduct SWOT analyses in groups, convert weaknesses and opportunities into objectives, and populate objectives onto a strategy map. The purpose of the balanced scorecard is explained as a strategic planning and management system to align business activities with an organization's vision and strategy.

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    © All Rights Reserved
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    BSC Workshop For UAMS

    Uploaded by

    Mario Wallace
    176 views17 pages
    This document outlines an agenda for a workshop on understanding the balanced scorecard. The workshop will include activities to align a department's mission to the overall organization's mission, conduct SWOT analyses in groups, convert weaknesses and opportunities into objectives, and populate objectives onto a strategy map. The purpose of the balanced scorecard is explained as a strategic planning and management system to align business activities with an organization's vision and strategy.

    Original Description:

    My presentation of the Balanced Scorecard, the strategic management tool.

    Original Title

    BSC Workshop for UAMS

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    This document outlines an agenda for a workshop on understanding the balanced scorecard. The workshop will include activities to align a department's mission to the overall organization's mission, conduct SWOT analyses in groups, convert weaknesses and opportunities into objectives, and populate objectives onto a strategy map. The purpose of the balanced scorecard is explained as a strategic planning and management system to align business activities with an organization's vision and strategy.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    176 views17 pages

    BSC Workshop For UAMS

    Uploaded by

    Mario Wallace
    This document outlines an agenda for a workshop on understanding the balanced scorecard. The workshop will include activities to align a department's mission to the overall organization's mission, conduct SWOT analyses in groups, convert weaknesses and opportunities into objectives, and populate objectives onto a strategy map. The purpose of the balanced scorecard is explained as a strategic planning and management system to align business activities with an organization's vision and strategy.

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    You are on page 1of 17

    Understanding the Balanced Scorecard

    Mario D. Wallace 2015

    Todays Agenda
    Break up into 2 Groups of 3; Designate one scribe per group
    10 minutes - Align Departments Mission to Organizations
    20 minutes - Complete two SWOT analysis (5 min per
    quadrant)
    15 minute break
    10 minutes - Compare and discuss SWOTS analysis amongst
    groups
    10 minutes - Convert weaknesses and opportunities into
    objectives
    10 minutes - Populate objectives onto Strategy Map

    Learning Goals
    At the end of the workshop, you will be able
    to:
    Explain what is a Balanced Scorecard and its purpose
    Discuss the concept of strategic alignment
    Explain what is a Strategy Map and its purpose
    Name and discriminate the four perspectives of a Strategy
    Map
    Demonstrate knowledge of the BSC by converting
    opportunities and weaknesses into objectives

    Demonstrate knowledge of the BSC by populating a


    Strategy Map with objectives

    Balanced Scorecard Story

    What is the purpose of


    the Balanced Scorecard?
    A. To hold managers
    accountable
    B. To measure the progress
    of goals that aligns the
    strategic mission if the
    institution
    C. To establish a strategic
    planning and
    management system
    D.All of the above

    Ice Breaker 1

    What is the BSC?


    Thebalanced scorecardis a strategic planning
    and management system that is used to align
    business activities to the vision and strategy of
    the organization, improve internal and external
    communications, and monitor organization

    Str
    Ali ateg
    gn
    i
    me c
    nt

    The Purpose of the BSC

    Align Departments Mission to


    Organizations Mission
    Organizations Mission

    Departments Mission

    FedEx Corporationwill provide "To facilitate the growth and


    high value-added logistics,
    renewal of our client
    transportation and related
    organizations by providing
    business services through
    services that positively impact
    focused operating companies.
    organizational effectiveness and
    Customer requirements will be
    employee productivity,
    met in the highest quality manner motivation, job satisfaction, and
    appropriate to each market
    personal fulfillment."
    segment served. FedEx will strive
    to develop mutually rewarding
    relationships with its employees,
    partners and suppliers. Safety will
    be the first consideration in all
    operations. Corporate activities
    will be conducted to the highest
    ethical and professional
    standards.
    Strategic

    Strategic Alignment
    Activity
    Organizations Mission

    Departments Mission

    The mission of UAMS is to


    improve the health care and wellbeing of Arkansans and of others
    in the region, nation and the
    world.

    Strategic
    Alignment

    10 minutes- Align Departments Mission to

    Conduct a SWOT Analysis


    Mission: Our mission is to promote the overall organizational health
    of UAMS to better serve our patients and families.

    SWOT Analysis Activity


    Sample healthcare
    Strengths
    a new and/or innovative service
    capabilities or cost advantages
    cultural connections
    extraordinary reputation
    other aspects that add value
    special expertise and/or experience
    superior location or geographic
    advantage

    Opportunitie
    s
    a market vacated by a competitor
    availability of new technology
    changes in population profile or
    need
    Competitor vulnerabilities
    lack of dominant competition
    new market segment that offer
    improve profit
    new vertical, horizontal, or niche
    markets

    20 minutes- complete

    Weaknes
    ses

    absence of marketing plan


    damaged reputation
    gaps in capabilities or service
    areas
    lagging in technology
    management or staff problems
    own known vulnerability
    poor location or geographic
    barriers
    Threat
    undifferentiated service lines

    s
    competitor has an innovative
    product or service
    a new competitor(s) in your
    home market
    adverse changes in
    reimbursement or regulations
    changing insurance plans and/or
    contracts for major area
    employers
    economic shifts
    key staff
    associates
    SWOTloss
    (5ofmin
    perorquadrant)

    Converting SWOT Analysis


    Items to Objectives
    Objectives are brief verb-noun statements that describe a specific
    goal of your strategic plan. Make sure that they reflect your most
    recent strategic plan and SWOT Analysis (a review of your current
    Strengths, Weaknesses, Opportunities, and Threats).
    SWOT Analysis
    Item
    Objective
    Weaknesses

    Staff Development
    (baseline 38%)

    Increase Talent
    Management across
    the Organization

    Weaknesses

    Evaluation skills
    (baseline 65%)

    Optimize Managers
    knowledge of Staff
    Evaluations

    Opportunity

    Strategic Planning
    (baseline 15%)

    Develop Middle
    Managers strategic
    planning skills

    Activity for Converting


    SWOT Analysis
    Items to Objectives
    SWOT Analysis

    Item

    Objective

    Weaknesses
    Weaknesses
    Opportunity

    10 minutes- Convert weaknesses and opportunities into

    What is a Strategy Map?


    A strategy map is a cause and effect diagram that is used to
    document the primary strategic goals being pursued by an
    organization.

    The Purpose of a
    Strategy Map
    Bring visualization to
    life in a business
    context in a
    generalized but highly
    integrated manner.
    Describe how
    organizations create
    value by building on
    strategic themes

    Provide a way to
    describe and
    communicate strategy
    systematically
    Describe how the
    organization plans to
    meet its strategic plan

    Elements of a Strategy Map


    Mission/Vision
    Four Perspectives (Customer, Internal
    Process, Learning & Growth, and Finance)
    Objectives
    Cause and Effect Linkage

    Strategic Alignment
    Activity

    10 minutes - Populate objectives onto Strategy Map

    What questions do
    you have?

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