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Lab 1 8 Golden Rules of Good Interface Design

The document outlines Ben Shneiderman's eight golden rules of interface design: strive for consistency, enable frequent users to use shortcuts, offer informative feedback, design dialogs to yield closure, offer error prevention and simple error handling, permit easy reversal of actions, support internal locus of control, and reduce short-term memory load. It provides examples for each rule and suggests analyzing websites based on how well they follow the eight principles.

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Dion Krisnadi
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59 views24 pages

Lab 1 8 Golden Rules of Good Interface Design

The document outlines Ben Shneiderman's eight golden rules of interface design: strive for consistency, enable frequent users to use shortcuts, offer informative feedback, design dialogs to yield closure, offer error prevention and simple error handling, permit easy reversal of actions, support internal locus of control, and reduce short-term memory load. It provides examples for each rule and suggests analyzing websites based on how well they follow the eight principles.

Uploaded by

Dion Krisnadi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Lab 1

8 Golden Rules of Good


Interface Design

http://www.havenworks.com/
http://www.miauk.com/

Lotus
Organizer
Version 1.0
Icon Metaphors

Lotus Organizer
Version 2.0 Icon
Metaphors

Strive for consistency


Enable frequent users to use shortcuts
Offer informative feedback
Design dialogs to yield closure
Offer error prevention and simple error
handling
Permit easy reversal of actions
Support internal locus of control
Reduce short-term memory load

(Source : Shneiderman B. , Designing the


User Interface (3rd ed), page 74-75)

Strive for consistency


consistent sequences of actions should be

required in similar situations


identical terminology should be used in
prompts, menus, and help screens
consistent color, layout, capitalization,
fonts, and so on should be employed
throughout.

Enable frequent users to use


shortcuts
to increase the pace of interaction use

abbreviations, special keys, hidden


commands, and macros

Example:
Ctrl+C to copy
Ctrl+V to paste

Offer informative feedback


for every user action, the system should

respond in some way (in web design, this


can be accomplished by DHTML - for
example, a button will make a clicking
sound or change color when clicked to show
the user something has happened)

Design dialogs to yield closure


Sequences of actions should be organized

into groups with a beginning, middle, and


end. The informative feedback at the
completion of a group of actions shows the
user their activity has completed
successfully

Offer error prevention and simple error


handling
design the form so that users cannot make a

serious error; for example, prefer menu selection


to form fill-in and do not allow alphabetic
characters in numeric entry fields
if users make an error, instructions should be
written to detect the error and offer simple,
constructive, and specific instructions for
recovery
segment long forms and send sections separately
so that the user is not penalized by having to fill
the form in again - but make sure you inform the
user that multiple sections are coming up

Permit easy reversal of actions

Support internal locus of control


Experienced users want to be in charge.
Surprising system actions, tedious

sequences of data entries, inability or


difficulty in obtaining necessary information,
and inability to produce the action desired
all build anxiety and dissatisfaction
Design the system to make users the initiators

of actions rather than the responders.

Reduce short-term memory load


A famous study suggests that humans can

store only 7 (plus or minus 2) pieces of


information in their short term memory. You
can reduce short term memory load by
designing screens where options are clearly
visible, or using pull-down menus and icons

Give examples and screenshot (if


possible) of designs which follow each
of the 8 Shneiderman golden rules, and
state your reasons why
Analyze if these websites is a good or
bad one, based on the 8 golden rules,
and give your reasons
http://www.teacherxpress.com/
www.kompas.com

Give one example of a website with


good design, and give your reasons

http://www.usps.com/
http://homepage.mac.com/bradster/i
architect/shame.htm

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