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    Change Management: Individual Presentation Senomi Mendis

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    sam713
    This document summarizes an individual presentation about change management at Hatton National Bank in Sri Lanka. The presentation covers: - Hatton National Bank's planned change to redesign its organizational structure and open new branches. - Two potential threats to this change: cybercrime causing financial losses, and a stock market crash reducing deposits. - How these threats would impact the planned change and what additional steps the bank would take, like improving security systems or risk management. - A third potential threat of a hostile takeover and how it could increase employee resistance using Lewin's force field analysis model to overcome restraining forces. - The conclusion that external threats can disrupt planned change and companies must be flexible in adapting

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    Change Management: Individual Presentation Senomi Mendis

    Uploaded by

    sam713
    211 views15 pages
    This document summarizes an individual presentation about change management at Hatton National Bank in Sri Lanka. The presentation covers: - Hatton National Bank's planned change to redesign its organizational structure and open new branches. - Two potential threats to this change: cybercrime causing financial losses, and a stock market crash reducing deposits. - How these threats would impact the planned change and what additional steps the bank would take, like improving security systems or risk management. - A third potential threat of a hostile takeover and how it could increase employee resistance using Lewin's force field analysis model to overcome restraining forces. - The conclusion that external threats can disrupt planned change and companies must be flexible in adapting

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    change management

    Original Title

    Change Management

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    This document summarizes an individual presentation about change management at Hatton National Bank in Sri Lanka. The presentation covers: - Hatton National Bank's planned change to redesign its organizational structure and open new branches. - Two potential threats to this change: cybercrime causing financial losses, and a stock market crash reducing deposits. - How these threats would impact the planned change and what additional steps the bank would take, like improving security systems or risk management. - A third potential threat of a hostile takeover and how it could increase employee resistance using Lewin's force field analysis model to overcome restraining forces. - The conclusion that external threats can disrupt planned change and companies must be flexible in adapting

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    211 views15 pages

    Change Management: Individual Presentation Senomi Mendis

    Uploaded by

    sam713
    This document summarizes an individual presentation about change management at Hatton National Bank in Sri Lanka. The presentation covers: - Hatton National Bank's planned change to redesign its organizational structure and open new branches. - Two potential threats to this change: cybercrime causing financial losses, and a stock market crash reducing deposits. - How these threats would impact the planned change and what additional steps the bank would take, like improving security systems or risk management. - A third potential threat of a hostile takeover and how it could increase employee resistance using Lewin's force field analysis model to overcome restraining forces. - The conclusion that external threats can disrupt planned change and companies must be flexible in adapting

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 15

    Change Management

    Individual Presentation
    Senomi Mendis

    Structure of the Presentation


    Introduction
    Planned Change
    Threats, its Impact and the Effect on the Change
    Process
    Conclusion

    Introduction
    Hatton National Bank (HNB)
    - Large bank with over 200 branches island-wide
    - Has been operating for over 100 years
    - Ranked 3rd best in the country
    The Vision:
    To be the acknowledged leader and chosen partner in providing financial
    solutions through inspired people.
    The Mission:
    Combining entrepreneurial spirit with empowered people and leading edge
    technology to constantly exceed stakeholder expectations.

    Planned Change - HNB


    Planned Change HNB is undergoing - Redesigning the structure of
    the organization
    - Opening new branches
    - Shifting employees to new locations
    - Internal Recruitment for middle level positions
    - External Recruitment for key Top management positions

    Threat Cyber-Crime
    The Bank operates using a computerized banking
    system, custom made, linking all branches.
    Individual / Illegal organization hacks into the banks
    system, resulting in massive losses for the company.

    Impact on the organization


    Financial loss monetary loss
    Reputation loss leads to loss of customers

    Effect on Planned Change


    Empirical Rational Approach Redesigning
    Critical Processes
    Technolog
    y

    Task
    INPUT

    PROCESS

    Structure

    People

    OUTPU
    T

    Impact on Planned Change


    In addition to the Structural Changes:
    - Establish a new internal banking system or correct
    deficiencies in the existing system (including Prototype
    Testing)
    -Engage in training of the employees in the new system
    - Establish new policies, rules and procedures and
    ensure its compliance
    - Minimize the reputation loss

    Threat Crash of Stock Market


    Bank loses on investments in the Stock Market, and banks own
    share value will fall
    Customers lose on investments in the Stock Market
    Many companies declare bankruptcy

    Impact
    Financial losses for the bank
    Many customers withdraw their money out of the bank
    Reduces the deposit base of the bank, resulting in a reduction in
    lending
    May result in the bank closing down

    Effect on Planned Change


    In addition to the Structural Changes:
    Management of employees reactions and customer
    reactions
    Obtain employee participation, through communication
    and co-operation
    Create top level positions and recruit experts in the field
    (right person for the right job)
    Change the policies and procedures involved in investing
    on financial markets (Introduce proper risk management
    mechanisms, Set limits and hedge all investments)

    Threat - Hostile Takeover


    Sudden and hostile takeover of The bank by another company

    Impact
    Main impact is on the employees
    - Change in organizational culture
    - Complete restructuring of all organizational operations
    - Redundancies
    - Change in systems, policies, procedures, rules and
    operations

    Effect on Planned Change


    Employee resistance to changes to the organization
    Need to completely change the attitudes of the employees

    Kurt Lewins Force Field Analysis


    Change
    Attitudes
    Culture
    Unfreeze

    Introduce
    new
    systems,
    policies,
    procedures

    Establish new
    organizational
    structure and
    culture
    Refreeze

    Lewins Force Field Analysis


    Driving Forces
    - Pressure from top management
    - Pressure from Change agents
    - Possible benefits of the takeover
    Restraining Forces
    - Employee Resistance

    Lewins Force Field Analysis


    Company must increase the driving forces or reduce the
    restraining forces, and establish the new status quo
    Attempt to turn restraining forces into driving forces or
    reduce the restraining forces by:
    - Minimize employees shock and fear
    - Educating the employees on the benefits
    - Communication and feedback
    - Redundancy pay (VRS)

    Conclusion
    External Threats can adversely affect a planned change
    process
    The method used to implement change varies with the
    threat and its extent
    The company must react quickly and be flexible to
    accommodate any changes to the change process

    Thank You

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