EI Components
EI Components
EI Components
Components
Todays Environment
Pressure to grow
Internal and external competition
Increased work hours
Increase in technological complexity
High level of stress
Lack of balance in life
Types of Emotions
Positive primary emotions
love /affection, happiness/ joy /
cheerfulness, surprise/ wonder / shock
Negative primary emotions
fear, sadness, anger, disgust, shame
Definition of EI
What EI is not
Cognitive Intelligence (IQ)
Aptitude
Achievement
Vocational Interest
Personality
Static - Results can change over time
Brief History
Others
Self
Awareness
Social
Awareness
How can I
understand &
value others?
Self
Management
Social
Skills
How do I build
teams &
relationships?
Actions
Self
Awareness
Self-Awareness the ability to recognize and understand your
moods, emotions, and drives (as well as values and goals) as
well as their impact on others. People who have it are neither
overly critical or unrealistically hopeful.
What am I feeling?
What is going on within me?
How does that impact others?
Emotional Awareness: Recognizing ones emotions and their effects
Accurate Self-assessment: Knowing ones strengths and
weaknesses
Self-confidence: A strong sense of ones self-worth and capabilities
Self
Management
Self-Regulation the ability to control or redirect disruptive
impulses and moods; the propensity to suspend judgment to
think before acting.
What are my emotional triggers?
Am I accepting responsibility for choosing my own emotional
responses?
Do I reframe situations from stressful to challenging?
Social
Awareness
The ability to understand the emotional makeup of people; skill in
treating people according to their emotional reactions.
Do I express empathy?
How do I recognize and respond appropriately to the emotions of others?
Social
Skills
Communication
Active Listening
Assertion
Conflict mgmt
Interpersonal skills,
Trust and intimacy
Summary