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ORGANI Z AT I ON DE S I GN AND CHANGE

NEUTRON JACK

HOW JACK WELCH TRANSFORMED GE
TANMAY AGARWAL 12P008
ARCHIT SHUKLA 12P011
DAMAN AGGARWAL 12P017
PRERAK GOEL 12P035
SAURABH MISHRA 12P044
SUDIPTO GHOSH 12P054
CONTENTS
GENERAL ELECTRIC - HISTORY
JACK WELCH HUMBLE ORIGINS TO CEO
GES CHALLENGES 1980S
JACK WELCHS VISION
INITIATIVES
CONTROVERSIES
GENERAL ELECTRIC - HISTORY
1889
Pre 1889, Edison had multiple
business interests

In 1889, Drexel, Morgan & Co., a
company founded by J.P. Morgan
financed Edisons research and
helped merging these interests under
one corporation to form Edison
General Electric Company

In 1892 General Electric was formed
by merger of Edison General Electric
and Thomson-Houston Electric
Company




GENERAL ELECTRIC - HISTORY
Till
1950s
In 1896, listed on Dow Jones
Industrial Average

In 1919 ,Radio Corporation of
America (RCA) formed by
General Electric and American
Telephone & Telegraph

GE Plastics started in 1930 to study
advanced plastics

WW2 started the initiation of the
company into Air Engines




GENERAL ELECTRIC - HISTORY
1970s
REG JONES ERA
The corporation is divided into
Strategic Business Units
10 groups, 46 divisions, 190
departments, and 43 strategic
business units
Healthy Relationship between GE
and US Government
Expansion into Overseas Markets

Sales more than doubled ($10
billion to $22 billion) and earnings
grew even faster ($572 million to
$1.4 billion)



JACK WELCH: HUMBLE ORIGINS TO CEO
EARLY
YEARS
Born in Salem, Massachusetts,1935
BS in Chemical Engineering,1957
MS and PhD in Chemical
Engineering,1960
JOINING
GE
Joins GE as a Chemical Engineer,1960
Unhappy with the bureaucracy
Wants to quit but is pursuaded to stay
RISE TO
CEO
Extensive mentoring from Reuben Gutoff
Rises exponentially from within the ranks
Youngest Chairman and CEO, 1981


EXTERNAL CHALLENGES:
Deepest Recession since 1929
Rising Interest Rates
Increasing Unemployment

INTERNAL CHALLENGES
Creaking Organizational Structure
Welchs abrasive working style
Antipathy towards existing
hierarchy and top management
Presences across various
segments market laggards in
many



GES CHALLENGES 1980

1980
Blue line is Percent Change From Preceding
Period in Real Gross Domestic Product

Red line is Average GDP growth 19472009

JACK WELCHS VISION
GE FOR THE FUTURE
PROFITABLE
LEADERSHIP
ENTREPRENEURIAL

A decade from now, I would like
General Electric to be perceived
as a Unique, High-Sprited,
Entrepreneurial enterprise



The most profitable, highly
diversified company on the
Earth , with world quality
leadership in every
one of its product lines

-- Jack Welch

INITIATIVES : FIRST WAVE 1981-85
FIRST WAVE
Create a new vision and strategy
to drive reorganization, mass
dismissals, divestments and
acquisitions.

Reorganized the businesses into
Core Business, Hi-Tech Business,
Service. Be First or Second, If
NOT, you are OUT !

Regrouped the 65 SBUs into 13
businesses, which he managed
directly.

Carried his message to the field
and met formally and informally
with employees of all ranks

INITIATIVES : SECOND WAVE 1985-96
FIRST WAVE
SECOND WAVE
Revolutionize GE to gain the
strengths of a big company with
the leanness and agility of a
small company


WORK OUT

INCREASE PRODUCTIVITY

GO GLOBAL

LEADERSHIP FOR THE FUTURE

INITIATIVES : SECOND WAVE 1985-96
WORK OUT
Make suggestions to your boss
Have to be able to get a response on the spot if possible
PRODUCTIVITY
Flattening of Org Pyramid from 8 to 4 levels
Reward system based on bonuses
GLOBAL
Dedicated person - Paulo Fresco as Head international Operations
Tie Ups with Toshiba, Robert Bosch. Acquired Sovac , the French
Consumer credit Company
LEADERS
Leaders aligned to GEs Vision,360 degree feedback
Focus changed to conquer markets rather than securing long term
position within the company
INITIATIVES : THIRD WAVE 1996-2000
THIRD WAVE
Develop an integrated,
boundary-less, stretched, total
quality company with A-players.

SELECTING LEADERS

BOUNDARY LESS BEHAIVIOUR

SIX SIGMA

4Es Principles

E-Business

INITIATIVES : THIRD WAVE 1996-2000

INITIATIVES : THIRD WAVE 1996-2000
BOUNDARY
LESS
BEHAIVIOUR
No distinction between foreign markets to domestic markets
Best practices to be leveraged from across regions
SIX SIGMA
Outlined in 1996 by Welch as a target to be achieved by 2000
Extensive training and mentoring programme
Tied 40% bonus to implementation of Six Sigma
4 Es
A players People with Vision, Leadership, Energy, Courage
"Energy" , Ability to "Energize" others , "Edge" - the ability to make tough calls
, "Execution"- the consistent ability to turn vision into results.
E-Business
GE was a late entrant to the Internet boom
Each business unit had a destroyyourbusiness.com team to redefine itself
Billions of Dollars spent by GE to achieve traction

GES MOVING AHEAD UNDER JACK
WELCH

1990s
CONTROVERSIES
Welchs firing spree in the 1980s might have had a
negative impact in terms of hyper competition,
impact on family life, team work skills.

Tying of bonuses to Six-Sigma meant that allegedly,
some managers fudged numbers to claim success
in implementation

The policy and practice at GE has always been no
employment contracts. But in 1996, five years
before his retirement, Welch negotiated a contract
that included an extremely generous, even lavish,
package of life-long, post retirement benefits.




THANK YOU !

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