This document discusses different methods for implementing training programs, including on-the-job training, classroom training, and self-paced training. It provides details on various approaches within each method such as job instruction training, coaching, mentoring, lectures, discussions, simulations, and computer-based training. The key training delivery methods are on-the-job training, classroom training, and self-paced training, with each method having its own strengths and weaknesses for developing employee skills.
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Implementing HRD Programs
This document discusses different methods for implementing training programs, including on-the-job training, classroom training, and self-paced training. It provides details on various approaches within each method such as job instruction training, coaching, mentoring, lectures, discussions, simulations, and computer-based training. The key training delivery methods are on-the-job training, classroom training, and self-paced training, with each method having its own strengths and weaknesses for developing employee skills.
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Implementing HRD Programs
The Implementation Stage
The Learning Pyramid By Permission: Yin (2004) Training Delivery Methods Three basic categories: On-the-Job Training Classroom Training Self-Paced Training
Note: Computer-based training can be in a classroom, or individual/self-paced. On-the-Job Training (OJT) Job instruction training (JIT) Job rotation Coaching Mentoring Characteristics of OJT Training at ones regular workstation Most common form of training Strengths: Realism Applicability Weaknesses: No formal structure Can perpetuate mistakes More on OJT Facilitates training transfer to the job Reduced training costs, since classroom is not needed Noise and production needs may reduce training effectiveness Quality and safety may be impacted Job Instruction Training (JIT) Prepare the worker Present the task Practice the task Follow-up JIT Process Observe work processes Brainstorm improvements Analyze options Implement improvements Evaluate results and make adjustments Job Rotation Train on different tasks/positions Often used to train entry-level managers Also used to provide back-up in production positions Coaching and Mentoring Coaching between worker and supervisor Can provide specific performance improvement and correction Mentoring senior employee paired with a junior employee (protg) Helps to learn the ropes Prepares protg for future advancement Classroom Training Approaches Five basic types: Lecture Discussion Audiovisual Media Experimental Methods Self-Paced or Computer-Based Training Lecture Oral presentation of material Some visual aids can be added Remains a very popular training method Transfers lots of information quickly Interesting lectures can work well Good to supplement with other materials Problems with Lecture Method One-way form of communication Trainees must be motivated to listen Often lacks idea sharing People dont always like listening to lectures Discussion Method Two-way communication Use questions to control lesson Direct: produce narrow responses Reflective: mirror what was said Open-Ended: challenge learners to increase understanding Challenges of Using the Discussion Method Maintaining control in larger classes Needs a skilled facilitator Needs more time than lecture Trainees must prepare for the lesson by reading assignments, etc. Audiovisual Media Brings visual senses (seeing) into play, along with audio senses (hearing) Types: Static Media Dynamic Media Telecommunications Static Media Printed materials Lecture notes Work aids Handouts Slides e.g., PowerPoint Overhead transparencies Dynamic Media Audio cassettes CDs Film Videotape Video disc Telecommunications Instructional TV Teleconferencing Videoconferencing Experiential Training Case studies Business game simulations Role Playing Behavior Modeling Outdoor training Case Study Considerations Specific instructional objectives Case approach objectives Attributes of particular case Learner characteristics Instructional timing Training environment Facilitators characteristics Business Game Simulations Computerized versus manual Operational Financial Resource bound In-basket exercise Setting priorities Time-driven decision making Role Plays Self discovery; use of interpersonal skills a plus Some trainees are better actors Transfer to job can be difficult Behavior Modeling Used mainly for interpersonal skills training Practice target behavior Get immediate feedback (video, among other media) Outdoor Education Ropes courses, etc. Can facilitate teamwork Focus on group problem identification, problem solving Often good for team building Fun but is it effective training? Self-Paced Training Hard-copy Correspondence courses Programmed instruction Computer-Based Training (CBT) Computer-aided instruction Internet/intranet training Hard-Copy Self-Paced (i.e., Self-Paced Computer-Based Training) Good for remote locations without Internet access Individual follows text at own pace Correct/incorrect answers determine progress Trainee works alone without instructor interface Still used, but increasingly being replaced by CBT Computer-Based Training (CBT) Interactive with user Training when and where user wants it Trainee has greater control over progress CBT can provide progress reports and be tailored to specific instructional objectives Trainee works on own with minimal facilitation by instructor who is elsewhere Types of CBT Computer-Aided Instruction Internet & Intranet-Based Training (e-learning) Intelligent Computer-Assisted Instruction Computer-Based Training (Classroom-Based) Group-based Instructor is present and facilitates computer-based learning Trainees are collocated and can help each other Requires computer, etc., for each trainee Computer-Aided Instruction (CAI) Drill-and-practice approach Read-only presentation of a classic training program Multimedia courses Interactive multimedia training Simulations Advantages of CAI Interactive with each student Student is self-paced Logistics Increasingly available over the Internet (or via an organizations intranet) Updates are easily distributed Instructional Management & Reporting CAN be cost-effective E-learning Intranet Internal to site/organization Internet General communications Online reference Needs assessment, administration, testing Distribution of CBT Delivery of multimedia Intelligent CAI Uses computers capabilities to provide tailored instruction Can use expert systems, fuzzy logic, and other rubrics Can provide real-time simulation and stimulation Implementing Training Depends on: Objectives Resources Trainee characteristics