The document discusses industry analysis and mapping using the concepts of value chains and strategic groups. It provides examples of how different companies compete based on either low delivered cost by focusing on process or high perceived value by focusing on product. Examples are given from industries like watches, PCs, packaging equipment, chain saws, and automobiles to illustrate strategic groups and how industry maps can change over time.
The document discusses industry analysis and mapping using the concepts of value chains and strategic groups. It provides examples of how different companies compete based on either low delivered cost by focusing on process or high perceived value by focusing on product. Examples are given from industries like watches, PCs, packaging equipment, chain saws, and automobiles to illustrate strategic groups and how industry maps can change over time.
The document discusses industry analysis and mapping using the concepts of value chains and strategic groups. It provides examples of how different companies compete based on either low delivered cost by focusing on process or high perceived value by focusing on product. Examples are given from industries like watches, PCs, packaging equipment, chain saws, and automobiles to illustrate strategic groups and how industry maps can change over time.
The document discusses industry analysis and mapping using the concepts of value chains and strategic groups. It provides examples of how different companies compete based on either low delivered cost by focusing on process or high perceived value by focusing on product. Examples are given from industries like watches, PCs, packaging equipment, chain saws, and automobiles to illustrate strategic groups and how industry maps can change over time.
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Industry Analysis and Mapping
The Business System / Value Chain
William K. Holstein Before we begin the end of the story
of the T and the Q A Simple Business System (Value Chain) Design and R & D Manufacturing Marketing Distribution and Service Where can we attack? Where can we achieve competitive advantage? Where are existing rivals vulnerable? Two Ways to Compete Low Delivered Cost Focus on PROCESS High Perceived Value Focus on PRODUCT DELIVERED Cost How did the Japanese capture more than half of the watch industry from the Swiss, despite higher manufacturing costs ???
Design and R & D Manufacturing Marketing Distribution and Service They couldnt do much here
So they attacked here They couldnt do much here
Why PERCEIVED Value? Why is one BMW 7-Series worth more than ten Daewoo Ticos? Design and R & D Manufacturing Marketing Distribution and Service Its all here Its all here And here PC Industry Example Customers R & D Design Compo- nents & Software Assembly Marketing Distribu- tion Service Only these activities are inside the typical Personal Computer company Disk Drives Monitor Circuit Boards CPU Operating System Applications S/ W SUPPLIERS DISTRIBUTORS and RETAIL CHANNELS Sub- Contractors Advertising Agencies Service Organizations Technology and what we do Isn't Enough . . . Design and R & D Manufac- turing Marketing Distribution and Service Consumers and Customers You have to manage the WHOLE BUSINESS SYSTEM What Business are we in ? Packaging Equipment Example Cardboard Forming Equipment Printing Equipment Direct Agents Fast Service and Parts Delivery Consumer Goods Manufacturers Two Diversifications 1981 1985 Photo Word Typesetting Processing Equipment Equipment Cardboard Forming Equipment Printing Equipment Direct Agents Fast Service and Parts Delivery Consumer Goods Manufacturers Photo Typesetting Equipment Word Processing Equipment Printing Equipment Dealers Office Equipment Dealers Assistance with Financing Training Materials Printers Newspapers Offices What Business are we in ? Different Different Different Different Competitors Distribution Service Customers Works Case Assem- bly/ and Market- ing Whole- sale and Distribu- tion Retail A Business System (Value Chain) Swiss Watch Industry - 1984 Final Consumers 25 50 8 83 134 300 SFr Economics of the System Swiss Watch Industry - 1984 Works Case Assem- bly/ and Market- ing Whole- sale and Distribu- tion Retail 25 50 8 83 134 300 SFr How did Seiko gain competitive advantage in the 1980s? 200 SFr A Business System (Value Chain) Swiss Watch Industry - 1984 Works Case Assem- bly/ and Market- ing Whole- sale and Distribu- tion Retail Professional Group: Stihl Jonsereds Husqvarna Solo Skil Branded Mass Mkt: Homelite McCulloch Private Label: Beaird-Poulan Roper Quality/ Brand Image High Low dealers Mass Merchandisers Private Label Retail Distribution 10-year old study by Michael Porter Strategic Groups: US Chain Saw Industry U.S. Chain Saw Industry ROI Market Share Focus Stuck in the Middle Cost Leadership Husqvarna solo Skil Roper Beaird-Poulan 0 Porters Curve Mercedes Jaguar BMW Hyundai Yugo GM Ford Chrysler Nissan Toyota Price/Quality High Low Few Many Market Segments Served Auto Industry Strategic Groups 20-year old study by Michael Porter Volvo Saab More Recent Auto Industry Map Mercedes Jaguar BMW GM Ford Chrysler Nissan/Renault Toyota Price/Quality High Low Few Many Market Segments Served Hyundai/Kia Daewoo Volvo Saab Peugeot/Citroen Mazda Mitsubishi Fiat Honda The Future Auto Industry Map? GM (+ Daewoo, Saab, Hummer, Isuzu, Suzuki) Ford (+ Mazda, Volvo, Jaguar, Land Rover) Toyota (+ Lexus, Scion) Daimler Chrysler (+ Smart, Mitsubishi?, Trucks) Volkswagen (+ Audi, Seat, Skoda, Phaeton, Bentley) Honda (+ Accura) Nissan/Renault
Price/Quality High Low Few Many Market Segments Served Hyundai +Kia PSA BMW + Rolls, Mini Fiat +Ferrari, Porsche Mitsu- bishi Renault PSA Nissan Honda VW Toyota Daim- Chrysler Ford World Top Ten 2003 Sales GM Hyundai 8.6 m units $185.5 b Sales 2.4 m units $42.2 b Sales Area of circle = Relative Size Only Toyota and Honda in purely Japanese hands Renault PSA Nissan Honda VW Toyota Daim- Chrysler Ford World Top Ten with 2004 Profits GM Hyundai $2.9 b 8.6 m units $4.5 b $2.1 b $10.5 b $6.9 b $3.5 b $1.7 b 1.78 m units $3.5 b $1.8 b $4.8 b BMW $2.2 b 1.3 m units Porsche $0.7 b .088 m units
The Big Squeeze You have to be BIG and you have to offer VARIETY You Have to be BIG What if you arent BIG? A Different Industry Map High Delivered Cost Low High
Perceived Value
Low Good Value Good Price A Different Industry Map High Delivered Cost Low European = Stylish, Sturdy Japanese = High Quality, High Resale Value, Good Service Function of Design, Prestige, Distribution Scale Economies, Platform Savings Design and Speed Advantages Distribution, Partnering, Supply Chain, Capital + Investment Incentive Advantages Worth More Costs Less High
Perceived Value
Low A Different Industry Map High
Perceived Value
Low Low Delivered Cost Competitors High Perceived Value Competitors Stuck in the Middle Out-Performing Competitors High Delivered Cost Low Mercedes, BMW An Auto Industry Map High
Perceived Value
Low Volkswagen Fiat Jaguar, Audi Saab, Volvo Peugeot/ Citroen Renault Hyundai, Kia Toyota Honda High Delivered Cost Low Nissan Result of Toyota Outperforming 0 1 2 3 4 5 6 7 8 9 10 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 1 2 0 0 3 2 0 0 4 2 0 0 5 GM Ford Toyota Source: Global Insight Fortune, The Economist Blueovalnews.com Millions of Units Worldwide sales of cars and trucks Value Creation/Destruction Map Source of Advantages Not a good place to be! Strategic Moves High
Perceived Value
Low Mercedes Benz Volkswagen Fiat Jaguar Peugeot/ Citroen Renault Toyota Honda High Delivered Cost Low Nissan Hyundai Kia Strategic Moves- Why not ? High
Perceived Value
Low Mercedes Benz Volkswagen Fiat Jaguar Peugeot/ Citroen Renault Toyota Honda High Delivered Cost Low Nissan Hyundai Kia Pure Strategies High
Perceived Value
Low Mercedes Benz Fiat Jaguar Toyota Honda High Delivered Cost Low Hyundai Kia Under Threat OK? L-shaped Strategic Moves High
Perceived Value
Low Volkswagen Peugeot High Delivered Cost Low Outperforming Competitors L-shaped Strategic Moves High
Perceived Value
Low High Delivered Cost Low HP Intel Servers Dell Intel Servers While Dell once undercut competitors by upward of 50%, today the price differential is about 3%. Its pretty much an even playing field now. Baseline Magazine, September 2004 L-shaped Strategic Moves at Bucks County School System High
Perceived Value
Low High Delivered Cost Low IBM Intel Servers Compaq Intel Servers We felt good about the experience we had with IBM engineers they were really trying to get to know our environment. Baseline Magazine, September 2004 IBM gets the nod of approval for Intel- based servers even if its systems tend to be pricier than rivals. IBM provided better integra- tion and seemed more technically astute. Another Strategy Definition Developing and deploying Strategic Assets and Capabilities that fit the needs of a definable market and environment at a given point in time.