Citrix Provisioning Services Stream Process Architecture and Advanced Troubleshooting

Provisioning Services Stream Process Architecture and Advanced Troubleshooting Concepts
Keith McLaughlin Lead Escalation Engineer May 11th 2010
Agenda
PVS Architecture Overview
Stream Process Architecture

Authentication Architecture Stream Process Troubleshooting
Citrix Confidential - Do Not Distribute
What is Provisioning Services?

Target Device 1
Workloads Provisioning Services Target Device 2 Network Storage

B A
Target Device 3
PXE Booting a Provisioning Services Target

DHCP Server
Target Device 1
IP Info
DHCP Discover BOOT

Target Device 2
Provisioning Services
Workloads
A
TFTP PXE DHCP Discover BOOT

Target Device 3
Network Storage
Bootstrap PXE Info
DHCP BOOT Discover
Login Process
1.1.1.1
StreamServer 1.1.1.3:vDisk3
PVS Target Device Login Process
1.1.1.2 Request for vDisk3 Streaming from 1.1.1.4 1.1.1.3 Bootstrap

1.1.1.2
1.1.1.1
Stream Service and the Stream Process
Stream Service
Stream Process
Stream Process Responsibilities

Stream Service
Stream Process Stream DB
I/O Login Request Mac Authentication
vDisk Location
SQL Database
Target Device
Stream Process Responsibilites

Interacts with SQL Database Manages the target device login process
Streams I/O
Manages Server Side Write Cache Client and Server Side Logging Reads the vDisk pvp Sidecar file
Vdiskname.pvp (Side Car File)

Class and type of vDisk Active Directory Support on/off switch Disk mode (Standard/Private/Differential Disk)
Stream Process
Manager
Stream Service
Stream Process
Stream DB
SQL Database vDisk Location Streamed Image

PVS Console connected locally to the PVS Server

Manager
MAPI
Soap Server
AD
PVS Console MCLI
PVS Console changes to remote PVS Server

PVS Server A
Manager
PVS Server B
Manager
Stream Service
Stream Process
Stream DB
MAPI
Soap Server
AD MCLI PVS Console
More on Manager
PVS Server A
Manager Manager
Stream Service
MAPI
Soap Server
SQL Database
vDisk Location Streamed Image
AD
PVS Console
MCLI
Stream Process and Active Directory

PVS Server A
Manager Manager
Stream Service
MAPI
Soap Server
SQL Database Streamed Image
AD
Domain Controller PVS Console
MCLI
Authentication
Manager
Stream Service
Stream Process
Stream DB
SQL Database vDisk Location

Streamed Image
Load Balancing and High Availability

Stream Service Stream Process
Stream DB
Stream Process
Stream DB
Stream Service
SQL Database
Server IP Server IP
Streamed Image
Device Count Device Count Update Time Update Time

Streamed Image
Troubleshooting
Narrowing down scope of issue by determining where in the boot cycle the issue is occurring. Packet Traces Capturing Kernel Dump Files
Boot Stages
DHCP PXE boot downloading of bootstrap file
Login to the PVS Server

Streaming of the I/O Pre-BNIStack (Citrix Target Device driver) BNIStack up burst traffic.
Analyzing Packet Captures
Packet Capture PXE TFTP download
Provisioning Server 10.1.1.1 TFTP DHCP PXE
Target 10.1.1.100
Common Issues During DHCP TFTP Download

Target does not receive IP address Target gets IP but times out to TFTP
PXE Errors No boostrap found
Provisioning Server 10.1.1.1
TFTP DHCP PXE

Target 10.1.1.100
Login Process Traffic
Provisioning Server 10.1.1.1 TFTP Stream Process

TFTP - Login
Target 10.1.1.100
Common issues during login process

Incorrect Bootstrap IP information Login port blocked
Target not entered in Database

Stream Service failed to start
Provisioning Server 10.1.1.1
TFTP DHCP PXE

Target 10.1.1.100
Streaming Pre-BniStack
TFTP Stream Process
OS Booting UNDI Driver
Target 10.1.1.100
Common issues pre BNIStack

Large Send Offload Network instability
Conflicts with UNDI Driver
Determining if BNIStack Driver is up
Provisioning Server 10.1.1.1 TFTP Stream Process

OS Booting BNISTACK Driver
Target 10.1.1.100
Common issues post BNIStack

Filter Driver conflicts Firewall/Antivirus Services kickoff
Antivirus Updates being loaded

Domain Profile creation
Windows Kernel Dump files
Capturing Kernel Dump Files
Capturing Kernel Dump files using Win2k3 and XP
Capturing Kernel Dump files using Win2k8 Vista and Windows 7

Capturing Kernel Dump files in XenServer and ESX
Capturing Kernel Dump Files Win2k3 and XP Limitations
Crash dumps to be on same drive as pagefile
Page file to be on the system drive

Redirection of dump not supported Live debug can be accomplished via serial cable.
Capturing Kernel Dump Files Win2k8 Vista and Windows 7
Enhancements allow kernel dumps to be directed to a location other then a system drive Requires a local hard drive with enough free space for the dump file. (Pagefile Size)
Capturing Kernel Dump Files Win2k8 Vista and Windows 7

Create a new string value under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl named DedicatedDumpFile Create Value data box, type <drive>:\<dedicateddumpfile.sys> Create DWORD Value DumpFileSize use decimal under base and type the name of dump file in megabytes More detailed information in this process can be found: http://support.microsoft.com/kb/969028 http://support.citrix.com/article/ctx123642
Capturing a Kernel dump via XenServer

Vista, Windows 7, Win2k8 redirection only possible if XenTools are not installed Live Debug via WinDBG possible by redirecting serial to DOM 0
Capturing a Kernel Dump Via Xenserver
XEN SERVER
DOM 0
Serial
Redirect
WinDBG SockPipe.EXE
http://support.citrix.com/article/ctx124979
Capturing Kernel dump via ESX

Workstation 7 utility vmss2core Suspend hung VM
Download suspended VM session (.vmss)

Retrieve downloaded file and run command vmss2core W filename.vmss
http://support.citrix.com/article/ctx125086
Recap
Provisioning Server reduces storage costs and management time Stream Process responsibilites How to identify where in the boot process a PVS Target is failing
The different ways to capture a kernel level dump file from a provisioned target.
TechEdge Survey, Video Postings & PPTs

The TechEdge survey will be emailed out to end-user customers If you complete the survey, you will be entered to win a $250 Amazon gift card. The winner will be announced June 1st. View TechEdge videos & PPTs on the Knowledge Center by Monday, May17th http://support.citrix.com/techedge2010
Continue Your Learning

Visit www.citrix.com/SummitEDU for more information

Citrix Provisioning Services Stream Process Architecture and Advanced Troubleshooting

Uploaded by

Copyright:

Available Formats

Citrix Provisioning Services Stream Process Architecture and Advanced Troubleshooting

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Citrix Provisioning Services Stream Process Architecture and Advanced Troubleshooting

Uploaded by

Copyright:

Available Formats

What is Provisioning Services?

What is Provisioning Services?

What are the responsibilities of the Stream Process?

What are the responsibilities of the Stream Process?

Provisioning Services Stream Process Architecture and Advanced Troubleshooting Concepts

Keith McLaughlin Lead Escalation Engineer May 11th 2010

PVS Architecture Overview

Stream Process Architecture

Citrix Confidential - Do Not Distribute

What is Provisioning Services?

Workloads Provisioning Services Target Device 2 Network Storage

PXE Booting a Provisioning Services Target

DHCP Discover BOOT

TFTP PXE DHCP Discover BOOT

Bootstrap PXE Info

DHCP BOOT Discover

PVS Target Device Login Process

1.1.1.2 Request for vDisk3 Streaming from 1.1.1.4 1.1.1.3 Bootstrap

Stream Service and the Stream Process

Citrix Confidential - Do Not Distribute

Stream Process Responsibilities

Stream Process Stream DB

I/O Login Request Mac Authentication

Citrix Confidential - Do Not Distribute

Stream Process Responsibilites

Citrix Confidential - Do Not Distribute

Vdiskname.pvp (Side Car File)

Citrix Confidential - Do Not Distribute

SQL Database vDisk Location Streamed Image

PVS Console connected locally to the PVS Server

PVS Console changes to remote PVS Server

AD MCLI PVS Console

Citrix Confidential - Do Not Distribute

Stream Process Stream DB

Stream Process and Active Directory

Stream Process Stream DB

SQL Database Streamed Image

SQL Database vDisk Location

Load Balancing and High Availability

Device Count Device Count Update Time Update Time

Citrix Confidential - Do Not Distribute

DHCP PXE boot downloading of bootstrap file

Login to the PVS Server

Citrix Confidential - Do Not Distribute

Analyzing Packet Captures

Citrix Confidential - Do Not Distribute

Packet Capture PXE TFTP download

Provisioning Server 10.1.1.1 TFTP DHCP PXE

Citrix Confidential - Do Not Distribute

Common Issues During DHCP TFTP Download

PXE Errors No boostrap found

Provisioning Server 10.1.1.1

TFTP DHCP PXE

Citrix Confidential - Do Not Distribute

Login Process Traffic

Provisioning Server 10.1.1.1 TFTP Stream Process

Common issues during login process

Target not entered in Database

TFTP DHCP PXE

Citrix Confidential - Do Not Distribute