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    Change Management

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    Ankita Shetty
    The document discusses organizational change and the forces, types, and processes involved in change. It outlines Lewin's three-step model of change as unfreezing, changing, and refreezing. It also discusses seven steps to implement change and common reasons for resistance to change.

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    Change Management

    Uploaded by

    Ankita Shetty
    27 views14 pages
    The document discusses organizational change and the forces, types, and processes involved in change. It outlines Lewin's three-step model of change as unfreezing, changing, and refreezing. It also discusses seven steps to implement change and common reasons for resistance to change.

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    The document discusses organizational change and the forces, types, and processes involved in change. It outlines Lewin's three-step model of change as unfreezing, changing, and refreezing. It also discusses seven steps to implement change and common reasons for resistance to change.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    27 views14 pages

    Change Management

    Uploaded by

    Ankita Shetty
    The document discusses organizational change and the forces, types, and processes involved in change. It outlines Lewin's three-step model of change as unfreezing, changing, and refreezing. It also discusses seven steps to implement change and common reasons for resistance to change.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 14

    MANAGEMENT OF CHANGE

    Meaning
    Organizational Change refers to processes of growth, transformation, decline within organization. Organizations that have learnt how to manage change effectively have succeeded

    Forces for Change: Environmental Forces


    Put pressure on how a firm conducts its business and its relationships with customers, suppliers, and employees. Environmental forces include:
    Technology Market forces Political and regulatory forces Social trends
    Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.

    Forces for Change: Internal Forces


    Come from decisions made within the company. May originate with top executives and managers and travel in a top-down direction. May originate with front-line employees or labor unions and travel in a bottom-up direction.

    Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.

    Types of Change
    Continuous or incremental change Discontinuous or radical change Participative Change Directive Change

    Process of Change
    Lewins Three-Step Model of Organizational Change

    Unfreezing

    Change

    Refreezing

    7- Step Approach
    1) 2) 3) 4) 5) Assemble a change management team Establish a new Direction for the organization Prepare organization for change Set-up Change teams to implement change Align structure, systems and resources to support change 6) Identify & remove roadblocks to change 7) Absorb changes into the culture of the organization.

    Resistance to Change
    Self Interest Traditions Lack of Trust and Understanding Uncertainty

    LEVERS FOR CHANGE


    1) 2) 3) 4) 5) 6) 7) 8) Leadership Marketing Technology Costs Quality Strategy Structure Managing People

    Change as growth
    Emphasize on how to stimulate and sustain growth. Leadership and strategy stimulate growth and people and structure sustain growth. Growth can be stimulated by Technological developments Innovation Joint ventures

    Change as Transformation
    It is difficult to induce change when organization is neither stagnant nor declining Leaders diffuse dissatisfaction to induce change Organizational audit of performance, policies, practices is conducted in order to find out what needs to be changed.

    Change as Turnaround
    Turnaround is required when there is Decrease in profit or budget Environment decline Organizational decline Steps to be taken to bring in change1) 2) 3) 4) Evaluation Emergency Action Stabilization Return to normal growth

    Value based change


    At the core of change process lies Leadership . Leadership based on values can only bring in sustained and positive change in the organization. Changes based on values such as selflessness, compassion, tolerance and respect can bring efficiency, responsiveness and learning in the organization.

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