Management Information System: Module I:: Chapter 1

Management Information System
Module I :: Chapter 1
Do we know?

Data ANSI American National Standards Institute ASCII American Standard Code for
Information Interchange.
ATM Asynchronous Transfer Mode BPR Business process reengineering DFD GUI ISDN ODBC CASE Computer-Aided Software Engineering
OLE UML C/S RDBMS SBU TQM MICR SQL RAM ROM
Why study information systems and information technology?

Vital component of successful businesses Helps businesses expand and compete Improves efficiency and effectiveness of business processes Facilitates managerial decision making and workgroup collaboration
What is a System?
Environment
Feedback Signals Control Signals
Feedback Signals
Control by Management
Control Signals
Input of Raw Materials System Boundary
Manufacturing Process
Output of Finished Products
Other Systems
Process flow of control system
Establish standards of performance
Measure performance
Actual Vs. STD
Not OK
Corrective action
OK No action
Components:
1.
Input: Involves capturing & assembling elements that enter the system to be processed. Ex. R/m, energy, data & human effort must be secured & organized for processing
2.
Processing: involves transformation processes that convert I/p into O/p. Ex. a manufacturing process, the human breathing process or mathematical calculations.
Output: involves transferring elements that have been produced by a transformation process to their ultimate destination. Ex. finished products, human services, and mgt. info. Must be transmitted to their human users.
3.
Components: (Contd.)
4.
Feedback: is data about the performance of a system. Ex.data about sales performance is feedback to a sales mgr. Control: involves monitoring & evaluating feedback to determine whether a system is moving towards the achievement to its goal. Ex. Sales mgr. exercises control when reassigning salespersons to new sales territories after evaluating feedback about their sales performance.
5.
Information System
Set of inter-related components that collect/retrieve, process, store and distribute information to support decision making and control in an organization.
Role of Information system

Business Problem Management
Organization
Information System
Business Solution
Technology
Framework of Information System
Business application Development processes Management challenges Information Technologies Foundation concepts
Fundamental roles of IS in Business

Support of Business processes and operations Support of Business decision making Support of strategies for competitive advantage
What is MIS?

A system which provides information support for decision making in the organization Integrated system of man and machine for providing the information to support the operations, the management and the decision making function in the org. Computer based information system
Conceptual view of MIS

MIS Business goals and missions Application of pure and social science Application of principles and practices Use of database and knowledge base
IT and Enterprise software
What Should Business Professionals Know?
Organization
An organization is a stable, formal social structure that takes resources from the environment and process them to produce outputs
Characteristics

Clear division of labor Hierarchy Explicit rules and procedures Impartial Judgments Technical Qualifications for positions Maximum organizational efficiency
Common Features

Standard operating procedures Organizational politics Organizational culture
Unique Features

Different organizational types Different environments Other Differences -Different goals -Different customer group -Different leadership styles -Different tasks
Organization and IS
Mediating Factors Environment Culture Structure Organization Standard Procedures Politics Info System
Mgmt. Decisions
Chance
Levels of Organization , Managers & Activities
Fundamental Roles of IS in Business
Trends in Information Systems
Types of Information Systems

Information Systems
Operations
Support Systems
Management
Support Systems
Transaction Processing
Process Control
Enterprise Collaboration
Management Information
Decision Support
Executive Information
Systems
Systems
Systems
Systems
Systems
Systems
Other Information Systems

Expert System Knowledge Management Systems Strategic Information Systems Cross functional business systems
Management Challenges of Information Technology

Success and Failure with Information Technology. Developing IS solutions. Challenges of Ethics and Information Technology. Challenges of IT careers.

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Management Information System

Why study information systems and information technology?

Feedback Signals Control Signals

Input of Raw Materials System Boundary

Output of Finished Products

Process flow of control system

Establish standards of performance

Actual Vs. STD

Role of Information system

Framework of Information System

Fundamental roles of IS in Business

Conceptual view of MIS

IT and Enterprise software

What Should Business Professionals Know?

Standard operating procedures Organizational politics Organizational culture

Levels of Organization , Managers & Activities

Fundamental Roles of IS in Business

Trends in Information Systems

Types of Information Systems

Other Information Systems

Management Challenges of Information Technology

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