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    E Governance

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    Himanshu Sachdeva
    E-governance refers to the use of technology to improve interactions between government and citizens (G2C), government and businesses (G2B), and within government (G2G). It aims to increase efficiency, transparency and access to services. Key types of e-governance include G2C interactions for public services, G2B for business regulations and licensing, G2E between government and employees, and G2G for internal coordination between agencies. The document provides examples of each type of interaction.

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    E Governance

    Uploaded by

    Himanshu Sachdeva
    266 views27 pages
    E-governance refers to the use of technology to improve interactions between government and citizens (G2C), government and businesses (G2B), and within government (G2G). It aims to increase efficiency, transparency and access to services. Key types of e-governance include G2C interactions for public services, G2B for business regulations and licensing, G2E between government and employees, and G2G for internal coordination between agencies. The document provides examples of each type of interaction.

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    e Governance

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    E-governance refers to the use of technology to improve interactions between government and citizens (G2C), government and businesses (G2B), and within government (G2G). It aims to increase efficiency, transparency and access to services. Key types of e-governance include G2C interactions for public services, G2B for business regulations and licensing, G2E between government and employees, and G2G for internal coordination between agencies. The document provides examples of each type of interaction.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    266 views27 pages

    E Governance

    Uploaded by

    Himanshu Sachdeva
    E-governance refers to the use of technology to improve interactions between government and citizens (G2C), government and businesses (G2B), and within government (G2G). It aims to increase efficiency, transparency and access to services. Key types of e-governance include G2C interactions for public services, G2B for business regulations and licensing, G2E between government and employees, and G2G for internal coordination between agencies. The document provides examples of each type of interaction.

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    Download as ppt, pdf, or txt
    of 27

    Amity Business School

    Amity Business School

    It is electronic governance. In simple word, E-Governance is nothing but a mediator between government and citizens. It is the use of a range of modern information and technologies by government to improve efficiency ,service etc. i.e. Internet,mobile,local area network

    Amity Business School

    E governance is the application of information and computer technology to the process of government functioning in order to bring about Smart , Moral , Accountable , Responsive and Transparent governance!!

    Amity Business School

    G2C

    G2E

    G2B

    G2G

    Amity Business School

    G2C is transaction between government and citizens.

    It includes,
    Basic citizens services such as online registration of birth/death/marriage certificates Health care, education services etc. filing of income taxes

    Example: The example of Government to Citizens is that


    National Portal of India India.gov.in

    G2C

    Amity Business School

    G2B is transaction between government and Business. It includes , Dissemination of policies, memos etc. Government rules and regulations. Business information Application forms, renewing licenses, registration, payment of taxes. Example: The example of Government to Business is that G2B Business Portal of India Business.gov.in

    Amity Business School

    G2E is transaction between government and Employee. It Includes,

    Online conference for employee Online training Employee information

    Example: The example of Government to G2E Employee is that

    Ex. e-Training for Employees www.egovonline.net

    Amity Business School

    G2E is transaction between between the central/national and local governments, and between government department and agencies and organisation. It Includes, Records by state government Schemes,plan,Initiatives Example: The example of Government to Government is that e-governance standard Portal of India http://egovstandards.gov.in G2G

    Amity Business School

    1. LEADERSHIP

    2. ORGANISATIONAL STRUCTURE
    3. PROCESS MANAGEMENT

    Amity Business School

    Fast & easy services Increased accountability Increased transparency Reduced corruption Increased efficiency due to connectivity Tickets & fines E-polling tax filing E-voting Vehicle registration Transaction

    Amity Business School

    Clarity about objective Provided services Misconception about information transparency Localization Security threats & legal issue Maximum use of infrastructure Standardization

    Conclusion

    Amity Business School

    e-governance is playing an increasingly important role in modern governance. Various agencies of the government & civil society organisations have taken a large number of initiatives across the country. e-governance initiatives can be successfully implemented in the 28 states & 7 union territories covering more than 1 billion population. This capacity is show, India would further strengthen the strong & dynamic democratic institutions & thereby secure growth & development for all its citizens.

    Amity Business School

    E - Governance

    Amity Business School

    Requisites of e governance

    offices to be computerized online work flow procedure Government employees to be trained in using the software

    Internet connection Service should be accessible Paper based system to be discarded

    Amity Business School

    (a) Exchange of information with citizens, businesses or other government departments (b) Speedier and more efficient delivery of public services (c) Improving internal efficiency (d) Reducing costs / increasing revenue (e) Re-structuring of administrative processes and (f) Improving quality of services

    Amity Business School

    IT in E Governance

    Amity Business School

    Major role to play Communication support Processing support Decision support Tool to deliver best of the results

    Amity Business School

    Types of interactions in e governance!!

    Amity Business School

    G2G

    G2C

    G2B

    G 2g G2E

    Amity Business School

    G2G
    Functioning of government agencies May be horizontal or vertical Objective is to increase efficieny, performance and output.

    Amity Business School

    G2C
    Acts as an interface between govt. and consumer Expands accessibility to public services Makes the government citizen friendly

    Amity Business School

    G2B
    E governance used to aid business community Saves time Reduces cost Enhances transparent transaction deals

    Amity Business School

    G2E
    Facilitate government and employee communication Fast and Efficient Increases satisfacion level of employees

    Amity Business School

    G 2 C explained..
    Through G 2 C an interface is created between the government and citizens which enables the citizens to benefit from efficient delivery of a large range of public services. This expands the availability and accessibility of public services on the one hand and improves the quality of services on the other. It gives citizens the choice of when to interact with the government (e.g. 24 hours a day, 7 days a week), from where to interact with the government (e.g. service centre, unattended kiosk or from ones home/workplace) and how to interact with the government (e.g. through internet, fax, telephone, email, face-to-face, etc). The primary purpose is to make government, citizen-friendly.

    Amity Business School

    Examples of G 2 C..!!
    Online paying of bills Licensing and registration Procurement and Bidding Tax and fee payments Citizen help desk Public Information network Search property assessment values

    Amity Business School

    Property tax payments Information about political processes and services E seva Exemplifies democracy Increased citizen participation

    Amity Business School

    THANK YOU

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