PM Chapter 06 Project Scope Management
PM Chapter 06 Project Scope Management
PM Chapter 06 Project Scope Management
Project manager should list, in scope statement, what is explicitly included and what is explicitly excluded.
Enhancements that do not add value are known as Gold Plating and should be avoided.
Not My Project
Scope
My Project Not My Problem
My Problem
Your project scope definition is a document that will be published and used by the project owner and project participants for planning and measuring project success. Scope describes what you expect to deliver to your customer when the project is complete. Your project scope should define the results to be achieved in specific, tangible, and measurable terms.
A clear scope definition: Ensures you will know when a change in scope occurs.
Scope Definition
If the project scope needs to change, it is critical to have a sound change control process in place that records the change and keeps a log of all project changes.
The log identifies the change, impact and those responsible for accepting / rejecting the change.
Project Scope The work that needs to be accomplished to deliver a product, service or result with the specified features and functions.
Example: Product scope of a software package would define its functions and features, whereas, project scope will define who will write the code, what resources will be needed, etc.
Ongoing activity related to ensuring that the project is delivering as per scope. Scope Verification Scope Control
Scope Planning Scope Definition Create WBS Scope Verification Scope Control
Scope Planning creating a project scope management plan that documents how the project scope will
be defined, verified, controlled, and how the Work Breakdown Structures (WBS) will be created and defined.
Scope Definition Developing a detailed project scope statement as the basis for future project
decisions.
Create WBS Subdividing the major project deliverables and project work into smaller, more manageable
components.
Scope Planning
Defining and managing the project scope influences the projects overall success. Each project requires a careful balance of tools, data sources, methodologies, processes and procedures, and other factors to ensure that the effort expended on scoping activities is commensurate with the projects size, complexity, and importance. For example, a critical project could merit formal, thorough, and time intensive scoping activities, while a routine project could require substantially less documentation and scrutiny.
Scope Planning
The project management team documents these scope management decisions in the project scope management plan.
The project scope management plan is a planning tool describing how the team will define the project scope, develop the detailed project scope statement, define and develop the work breakdown structure, verify the project scope, and control the project scope.
The development of the project scope management plan and the detailing of the project scope begin with the analysis of information contained in the project charter, the preliminary project scope statement, the latest approved version of the project management plan, historical information contained in the organizational process assets, and any relevant enterprise environmental factors.
Scope Planning
Scope Definition
The preparation of a detailed project scope statement is critical to project success and builds upon the major deliverables, assumptions, and constraints that are documented during project initiation in the preliminary project scope statement. During planning, the project scope is defined and described with greater specificity because more information about the project is known. Stakeholder needs, wants, and expectations are analyzed and converted into requirements. The assumptions and constraints are analyzed for completeness, with additional assumptions and constraints added as necessary. The project team and other stakeholders, who have additional insight into the preliminary project scope statement, can perform and prepare the analyses.
Imposed by others. List and describes the specific project constraints associated with the project scope that limit the teams options. For example a predefined budget or any imposed dates that are issued by the customer / performing organization.
Assumptions
Define your limits on the scope. List and describe the specific project assumptions associated with project scope and the potential impact of those assumptions if they have to be false. Project teams frequently identify, document and validate assumptions as part of their planning process.
Subdivides the project work into smaller, more manageable pieces of work, with each descending level of the WBS representing an increasingly detailed definition of the project work.
The planned work contained within the lowestlevel WBS components, which are called work packages, can be scheduled, cost estimated, monitored, and controlled.
Although each project is unique, a WBS from a previous project can often be used as a template for a new project, since some projects will resemble another prior project to some extent.
For example, most projects within a given organization will have the same or similar project life cycles and, therefore, have the same or similar deliverables required from each phase. Many application areas or performing organizations have standard WBS templates.
Sample WBS with Some Branches Decomposed Down Through Work Packages
Verifying that the degree of decomposition of the work is necessary and sufficient.
1.0. Design
2.0. Permitting
3.0. Financing
4.0. Construction
1.1. Structure
1.2. Interior
1.3. Landscape
1.1.1. Foundation
1.1.2. Walls
1.1.3. Roof
1.1.1.1. Footing
Create Work Breakdown Structure (WBS) The Organizational Breakdown Structure (OBS)
Provides a hierarchically organized depiction of the project organization arranged so that the work packages can be related to the performing organizational units.
Acceptance Criteria Deliverables / Assumptions Resources Assigned Duration Scheduled Milestone Cost Due Date Interdependencies Before this Work Package Approved by Project Manager Dated After this Work Package
Scope Verification
Process of obtaining the stakeholders formal acceptance of the completed project scope and associated deliverables.
Verifying the project scope includes reviewing deliverables to ensure that each is completed satisfactorily.
If the project is terminated early, the project scope verification process should establish and document the level and extent of completion. Scope verification differs from quality control in that scope verification is primarily concerned with acceptance of the deliverables, while quality control is primarily concerned with meeting the quality requirements specified for the deliverables. Quality control is generally performed before scope verification, but these two processes can be performed in parallel.
Scope Verification
It is done throughout the project for each deliverable in the WBS. You should develop a formal procedure for scope verification and have a sign-off where everyone agree that the deliverable is complete. Define timeline for acceptance of deliverables. Insist on single set of comments (in case of multiple approvers) and interim acceptance process.
Scope Verification
Scope Verification
Inspection
Includes activities such as measuring, examining and verifying to determine whether work and deliverables meet requirements and product acceptance criteria. Variously called reviews, product reviews, audits and walkthroughs. Scope verification is done through inspection.
Scope Control
Project scope control is concerned with influencing the factors that create project scope changes and controlling the impact of those changes.
Scope control assures all requested changes and recommended corrective actions are processed through the project Integrated Change Control process. Project scope control is also used to manage the actual changes when they occur and is integrated with the other control processes.
Uncontrolled changes are often referred to as project scope creep. Change is inevitable, thereby mandating some type of change control process.
Scope Control
Scope Creep Many projects suffer from scope creep. Tendency for the project scope to expand over time usually by changing requirements, specifications and priorities. Can be reduced by carefully writing your scope statement. A scope statement that is too broad is an invitation for scope creep. Can have positive or negative effect on the project but in most cases scope creep means added costs and possible project delays. Changes in requirements, specifications, and priorities frequently result in cost overruns and delays
Scope Control
Plan for scope changes. They are inevitable. Reasons may be: Actual errors and omissions that are required to allow the project to meet its objectives. New regulations Additional requirements discovered after the project has begun Enhancements that will make the project more successful. Manage scope changes Integrate scope changes deal with impact of change on cost, resources, etc. Update plan, schedule and budget Report to stakeholders on change
Scope Control
Formal change process should be in place. Document acceptance change.
Scope Control
Scope Control
Scope Change Request Form
Scope Change Request Requested Change Date of Request Business Reason for Change Project Name Project Manager S. No.
Analysis of Change Status can be initiated, under review, accepted, rejected, etc.
Schedule impact
Budget impact
Risk impact
Project Objective Deliverables Milestones Technical Requirements Limits and Exclusions Reviews with Customers
To do so the project manager must define and understand the nature of the priorities of the project.
They need to have a candid discussion with the customer and upper management to establish the relative importance of each criterion. One technique that is useful for this purpose is completing a priority matrix for the project that identifies which criterion is constrained, which should be enhanced, and which can be accepted.
Scope
Time
Performance
Cost
In doing so, going over the budget is acceptable. At the same time, the original performance specifications as well as reliability standards cannot be compromised.
Accept
Enhance
Scope
Perf.
Cost
Accept
Think of the project as a large work package that is successively broken down into smaller work packages: the total project is a summation of all smaller work packages.
Hierarchical structure facilitate evaluation of cost, time and technical performance at all levels in the organization over the life of the project. WBS also provides management with information appropriate to each level. relevant stakeholders (most notably customers) should be consulted to confirm agreement and revise when appropriate.
Complete project
Deliverables
Major deliverables
Subdeliverables
Supporting deliverables
Lowest Subdeliverable
Cost Account
Work Package
Activity
WBS Dictionary
Each work package of the WBS should be as independent of other packages of the project as possible. No work package is described in more than one sub deliverable of the WBS.
Level 1 More
Microprocessor
Level 2
External USB
Optical
Hard
Level 3
Motor
Circuit Board
Chassis Frame
R/W Head
Level 4
WP-1M
Work Packages
Each Work Package in a WBS Defines work (what) Identifies time to complete a work package (how long) Identified a time phased budget to complete a work package (cost) Identifies resources needed to complete a work package (how long) Identifies a single person responsible for units or work (who) Identifies monitoring points for measuring progress.
More
Microprocessor (1.4)
Optical (1.1.2)
Hard (1.1.3)
Motor (1.1.3.1)
Control A/C Control A/C Control A/C Control A/C Control A/C Control A/C
Production
Org. Test Purchasing Software
1.1.3.3. 1.1.3.4.
Production 1.1.3.2. Circuit Board 1.1.3.3. Chassis Frame 1.1.3.4. Read Write Head Testing 1.1.3.2. 1.1.3.4.
WP Id: 1.1.3.2.
Project: PC Prototype
Estimator: RMG
Direct Costs Code Document Publish Total Labor Materials Equipment Total Direct
1 50 $ $
2 30 10 $ $ $
3 20 15 5 40
5 $ $ $ $ $
50
$ $
40 20 15 75
$ xx / hr.
$ $
50 100
$ $
$ $
50 90
$ $
Optical ($3000)
Hard ($1,660)
Motor ($10) Design ($600) Production ($650) Org. ($1660) Test ($220) Purchasing ($10) Software ($180)
Mfg. ($1250)
The WBS is best suited for design and build projects that have tangible outcomes such as an off-shore mining facility or a new car prototype.
The project can be decomposed into major deliverables, sub-deliverables, further sub-deliverables, and ultimately to work packages.
It is more difficult to apply WBS to less tangible process-oriented projects in which the final outcome is a product of a series of steps or phases. Here the big difference is that the project evolves over time with each phase affecting the next phase.
I.T. projects typically fall into this category for example creating an external website or database system Process projects are driver by performance requirements, not by plans blueprints. Some practitioners choose to utilize what we refer to as PBS instead of WBS.
Analysis
Design
Construct
Test
Rollout
Level 3 Activities
Outputs
Instead of being organized around deliverables, the project is organized around phases. Each of the five major phases can be divided into more specific activities until a sufficient level of detail is achieved to communicate what needs to be done to complete that phase.
People can be assigned to specific activities, and a complementary OBS can be created just as is done for the WBS. Deliverables are not ignored but are defined as outputs required to move to the next phase.
Checklists that contain the phase exist requirements are developed to manage project progress. These checklists provide the means to support phase walkthroughs and reviews. As long as exit requirements and deliverables for each phase are well defined, the PBS provides a suitable alternative to the WBS for projects that involve extensive development work.
Project Control
Activity List
Network Diagram
Risk Management
WBS
Staffing
Budgeting
Scheduling
Estimating