Scribd
Upload
99 views18 pages

8 Management Principles

The document outlines 8 management principles: 1) customer focus, 2) leadership, 3) involvement of people, 4) process approach, 5) system approach to management, 6) continual improvement, 7) factual approach to decision making, and 8) mutually beneficial supplier relationships. It provides details on each principle such as the importance of understanding customer needs, developing leaders, involving people at all levels, managing activities as processes, improving performance, making decisions based on data, and having collaborative supplier relationships.

Uploaded by

Saravanan.R
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
99 views18 pages

8 Management Principles

The document outlines 8 management principles: 1) customer focus, 2) leadership, 3) involvement of people, 4) process approach, 5) system approach to management, 6) continual improvement, 7) factual approach to decision making, and 8) mutually beneficial supplier relationships. It provides details on each principle such as the importance of understanding customer needs, developing leaders, involving people at all levels, managing activities as processes, improving performance, making decisions based on data, and having collaborative supplier relationships.

Uploaded by

Saravanan.R
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 18

8 MANAGEMENT PRINCIPLES

Compiled by: R.Saravanan


CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD. 1

1. Customer Focus
Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

1. Customer Focus
CUSTOMER

Quality of product/ service/ on time delivery

But never forget the other interested parties

SHARE HOLDER

SUPPLIER

EMPLOYEES

SOCIETY

Return on Investment

Business Continuity

Personal development

Responsible behavior
3

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

2.

Leadership

Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organizations objectives.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

2.

Leadership

Principle 9 (The toyota way): Grow leaders who thoroughly understand the work and who live the philosophy and teach it to others: Teaching is the most highly valued skill of leaders, and leaders have to deeply understand the work to teach and coach others.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

2.

Leadership -Qualities

Product knowledge Process Knowledge Process Efficiency Communication Skill Teaching (Trainers) Team work Safety of people Ethics Good behavior Patience Support management to achieve goal and visions
CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD. 6

3.

Involvement of people

People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organizations benefit.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

3.

Involvement of people-Training

Give me six hours to chop down a tree and I will spend the first four sharpening the axe.
Abraham Lincoln

If you want one year of prosperity, grow seeds. If you want ten years of prosperity, grow trees. If you want one hundred years of prosperity, grow people.
Chinese proverb

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

3.

Involvement of people

Principle 10 (The Toyota way): Develop exceptional people and teams who follow your companys philosophy: Teams depend on well-trained people, and part of individual development is learning to work in teams.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

4.
CONTROLS

Process approach
PROCESS EFFECTIVENESS Extend to which planned activities are realized and planned results achieved

INPUTS

Process: Set of interrelated or interacting activities which transforms inputs into outputs

OUTPUT

PRODUCT

RESOURCES

PROCESS EFFICIENCY Relationship between the result achieved and the resource used

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

10

4.

Process approach

An activity using resources , and managed in order to enable the transformation of inputs into outputs, can be considered as process. A desired result is achieved more efficiently when activities and related resources are managed as a process.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

11

5.

System approach to management

Identifying, understanding and managing interrelated processes as a system contributes to the organizations effectiveness and efficiency in achieving its objectives.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

12

6.
Act: Take actions to continually improve process performance Check: Monitor and measure processes and product against policies, objectives and requirements for the product and report the results

Continual Improvement
Plan: Establish objectives and processes necessary to deliver results in accordance with customer requirements and the organizations policies

Do: Implement the process

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

13

6.

Continual Improvement

Continual improvement of the organizations overall performance should be a permanent objective of the organization.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

14

7.

Factual approach to decision making

Effective decisions are based on the analysis of data and information.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

15

8.

Mutually beneficial Supplier relationships

An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

16

8 Principles- Review
1. 2. 3. 4. 5. 6. 7. 8. Customer Focus Leadership Involvement of people Process approach System approach to management Continual Improvement Factual approach to decision making Mutually beneficial Supplier relationships
CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD. 17

CHUAN SHUN ELECTRIC COMPANY INDIA PVT. LTD.

18

You might also like