NA NA NA: 4.08 Days Annualized
NA NA NA: 4.08 Days Annualized
NA NA NA: 4.08 Days Annualized
Training Average training man days as agreed by Groups according to the Training Needs identified by the Groups Talent Mgmt Admin Attrition rate of SP pool from Grade 18-6 as agreed with the groups EF loan approval in Staff Financing facility -data verification Work licence Inv ltr in New work visa in Iqama renewal in New Iqama in ERE visa in Multiple ERE in Biz visa in SAMA clearance for selected positions
Cumulative Q1 actual NA NA NA
80-89% 5 days
90%
5.5% - 6.6% 1 working day 1 working day 2 working days 3 working days 5 working days 5 working days 5 working days 5 working days 7 working days 9 working days 10 working days
0% annualized 89.2% NA
0%
2008 Human Resources Strategic Priorities Area Focus 1.1 Services Improvement Initiatives Implement scheme for measuring level of service in key areas (see next slide for details)
Success Measure
Rating in fulfilling SLAs
1. Processes
1.2
Recruitment
Jan Quarterly
Number of complaints
3.1
Stabilization of newly introduced cycles of: Annual Evaluation Career Planning Succession Planning
PACE improvement and bankwide use Periodical reports & communication to the entire bank population
2008
Training Plans
Mar Jan
HR Services Improvement
Implement scheme for measuring level of service in key areas.
Systems and tools already in place to track The HR KPIs been in use since Jan 2008. Most of the KPIs data source are part manual and part HRIS based. All the HRIS data interface points have been identified and given to IT to implement in HRIS.
90% complete
Recruitment
Evaluate headhunters on effectiveness
Done a team evaluation on the enlisted headhunters bought it down to 10 from 15 based on responsiveness, quality resumes and cost; developed and introduced a tracker to track HH performance based on the resumes received,
40% complete
Cleaning of old data is being done on a Group by Group basis. Overall 60% Complete
Mapping of HR processes
Process Mapping completed 100% Standard Operating Procedures being documented by mid May Handed over the processes to IT for implementation in HRIS Oracle where applicable Identified Data sources for KPI tracking also to be from HRIS Overall 70% complete
SP specialist position JD scoped and advertised in SHRM Online Database/Work flow design in progress 50% complete Overall 60% complete
Training Plans
New Training curriculum
Done : training in progress