Conflict - PPT mpw1153
Conflict - PPT mpw1153
Conflict - PPT mpw1153
Chapter 12
What is Conflict
Definition: Disagreement, discord and friction that occur when the actions or beliefs of one or more members of the group are unacceptable to and are resisted by one or more of the other group members Types Intergroup conflict involves two or more groups Intragroup conflict occurs within a group
Some people are always itching for a fight. People who are aggressive are mentally unstable. The human species is, by nature, aggressive. Women are the gentler gender.
What is Conflict
Roots of Conflict
Conflict questions:
Who has won? (competition) Who gets what? (resource distribution) Who is in charge? (power struggles) Who decides? (decisional conflict) Who do I like? (personal conflict)
Deutsch: Cooperation versus competition Mixed-motive conflict and the prisoners dilemma game (PDG) The norm of reciprocity Social values orientation: cooperators, competitors, and individualists Sex differences
Don
Doesnt Confess 1 years Doesnt confesses 1 years Confesses 0 years
10 years
Claire
10 years Confesses 5 year
0 years
5 year
Don
Choice A + $25 Choice A + $25 - $25
Choice B
+ $50
Claire
- $25 Choice B - $10
+ $50
-$10
Sharing
Sharing: Social dilemmas Groups as social dilemmas: Self-interest (selfserving) vs. group interest (group-serving) Types Social traps (commons dilemmas): exploiting shared resources Public goods dilemmas: contributions to public goods (free-riding) Fairness dilemmas: distributive vs. procedural justice, distribution norms Responsibility dilemmas: egocentrism vs. sociocentrism
Sources of Conflict
Attraction decreases conflict but disaffection (repulsion) increases conflict Conflict and diversity in groups Balance theory: members respond negatively when they disagree with those they like
Uncertainty Commitment Perception Misperception Fundamental attribution error Misperceptions of motives Weak Tactics Stronger Tactics Trucking game experiment (Deutsch & Krauss, 1960) Communication can increase conflict if used to threaten
Conflict Management
Commitment Negotiation
Misperception Understanding
Conflict Management
Types of tactics: Avoiding, yielding, fighting, & cooperating Dimensions: negative-positive and activepassive
Axelrods Tit for Tat strategy (TFT) Characteristics: provocable, reciprocal, forgiving
Conflict Management
Many Few Mediators: third party interventions Types: inquisitorial, arbitration, moot Anger Composure
Conflict is a natural consequence of joining a group Cooperation promotes group unity, harmony, conflict undermines the group Resolving non-personal conflicts may promote group functioning, but unclear
Conclusion
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5. 6.