Module 1: Information Systems and Their Impact On Business Operations

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Information Systems

System

Information

Information System
What is a system?

A system is a group of interrelated


elements
working together towards a common
goal by
accepting inputs and producing
outputs in
an organized transformation process.
What is an Information?

Data deliverables of systems such that


are
merged together to form one useful
data. It
is usually considered as byproducts
produced after a transaction.
What is an Information
System?
Information System is a system that
accepts
resources as input and processes them
into
products (information) as output.
Components of Information
System
 People Resources
 Hardware Resources
 Software Resources
 Data Resources
 Network Resources
Information System
Activities
 Input of Data Resources
 Processing of Data into information
 Output of Information Products
 Storage of Data Resources
 Control of System Performances
IMPACT OF I.S. ON BUSINESS
OPERATION
What is
impact?
Impact is:
-a clash or collision
imparting force
-the impression made by
a person or thing or
idea
The use of information
technologies in business
has had major impacts on
society, and thus raises
ethical issues in the
areas of crime, privacy,
individuality,
employment, health, and
working conditions.
Ethical Issue:

Computer Crime
Defined by Association of
Information Technology
Professionals (AITP) are the
1. The unauthorized use, access,
following:
modification, and destruction of
hardware, software, data, or
network resources;
2. Unauthorized release of
information
3. Unauthorized copying of software
4. Denying an end user access to
his own resources
5. Using or conspiring to use
computer or network resources to
illegally obtain information or
tangible property
Privacy Issues:
Privacy Issues:
1. Accessing individuals’ private
e-mail conversations and computer
records, and collecting and sharing
information about individuals
gained from their visits to
Internet websites and newsgroups
( violation of privacy).
2. Always knowing where person is,
especially as mobile and paging
services become more closely
associated with people rather than
places (computer monitoring).
Privacy Issues:
3. Using customer information
gained from many sources to market
additional business services
(computer matching).
4. Collecting telephone numbers, e-
mail addresses, credit numbers, and
other personal information to build
individual customer profiles
(unauthorized personal files).
Responsibility:
As business end user, you have a
responsibility to promote ethical uses
of information technology in the
workplace. Whether you a manager,
business professional, or IS
professional, you should accept the
ethical responsibilities that come with
your activities.
Impact of IS:
1. Information System (IS) makes the work
simpler and reliable especially with the help of
the Internet.
2. IS can perform three vital roles for a business
enterprise:
•Support of its business processes & operations.
•Support of its decision making by its employees
& managers.
•Support of its strategies for competitive
advantage.
Impact of IS in AWS:

 What are the positive and negative


impacts of Information Systems on your
business operations?
 <depends on the nature of company
making use of the IS>
 Are there any risks that you take?
 Refer to wikipedia’s article about risk
management:
 http://en.wikipedia.org/wiki/Risk_management
Impact of IS in AWS:
 What types of security measures do
you impose to minimize or prevent the
negative effects of information systems
in your company?
 Proper analysis of the possibilities of
potential risks.
 Preparation of contingency plans as and
preventive measures.

Answered by : Aaron Flores, IT of AWS


Impact of IS in Dole:

Risk:
2. System Failure… “what if the system
fails”.
3. Poor IS Performance
4. End-User problem
5. Security

Answered by:
Christine Galindo, IT programmer of
Dole Philippines
Causes of Poor IS
Performance:
 IT is not being used efficiently by
companies that use IT primarily to
computerize traditional business
processes instead of using it for
electronic commerce, Web-enabled
decision support, and innovative e-
business processes and products.
• IT is not being used efficiently by
information systems that provide poor
response times & downtimes, or IS
professionals & consultants who do not
properly mange application
development projects.
Conclusion
Information System offers great impact
to the quality of every businesses
today. It improves the performance of
the people inside and outside the
company. It will help them make work
easier and more accurate and easily to
understand.
References:

 Introduction to Information Systems


Eleventh Edition, James A. O’Brien
 Wikipedia

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